July 14, 2013
INFODRAW MRS-400 User Manual v5.4.1
188
14)
Q:
My device is recording and I can't get it to stop.
A:
Check the following:
1)
Right-click on the video channel which is recording and look for the recoding
option that has a “Tick” next to it. Click on it to disable the recording.
2)
If the video stream is recording as a result of a Visual Motion Detection (VMD)
trigger, click on the video channel that is recording.
– Press F3 to reach the video properties window.
– Disable motion detection.
– Try to stop the recording again (as explained in the first answer).
15)
Q:
I can't get my MRS device to send SMS messages.
A:
Check the following:
1)
Make sure that the SMS feature, under your device tree in the MRS Monitor
Program is enabled and that your mobile number is entered correctly.
2)
If your phone number is correct and you are still not receiving SMS messages:
– Open the Device Configurator program.
– Click on the SMS tab on the left side of your screen.
– Fill in the connection SMS number.
– Choose a different option in the “Send Service Type”. Some cellular providers
need a different service type in order to work. (Recommended: Circuit Switched).
– Save the changes to the device and restart.
