26
AFTER SALES SER
VICE
5
4
3
2
1
1. Warranty
Please read the contents carefully and keep it in a safe place. Please complete and mail in the warranty card that was
included with your chair.
If the chair is to be used outside the home (in a commercial setting, for example), the regular warranty is null and void.
Please consult with your local distributor for policies regarding commercial use.
2. Ordering Repairs
Before ordering repairs or service, use the Troubleshooting guide on pages 22 - 23 to see if the problem can be solved
easily. If the problem persists, contact your local distributor for assistance. Have the following information ready.
1
）
Your name, address and telephone number
2
）
Vendor name, model number: See the specifi cation fi eld in this Operating
Manual, or the company plate affi
xed to the chair.
3
）
Serial No.: See the company plate affi
xed to the chair.
4
）
Purchase date and proof of purchase/receipt
5
）
Malfunction condition (give as much detail as possible)
Example: When the remote control buttons fl ash as shown in the fi gure on the right,
specify which program buttons are fl ashing.
●
If the warranty is valid:
Please show your proof of purchase/receipt when you request a repair. In some case a charge will be applied even if
the warranty period has not elapsed. Read the warranty certifi cate carefully.
●
If the warranty has expired:
Contact your local distributor. If a repair will maintain the function of the product, we can perform the repair for a
charge if you want.
●
Minimum storage period for service parts:
We will stock service parts for this electric massage chair for a minimum of six years after terminating the production of
the model. (Does not include fabric.) The service parts are those necessary for maintaining the function of the product.
●
For more information on after sales service:
Contact your local distributor.
AFTER SALES SERVICE
Содержание HCP-WG1000A
Страница 79: ......
