37
EN
TROUBLESHOOTING
Error/problem
Cause
Solution
E1
Motor overloaded.
Reduce the amount of food in the bowl (refer
to the table in the QUANTITIES chapter).
Remove any food residue from the blades,
then restart the appliance.
E3
The bowl has not been properly secured
to the base.
The bowl was removed during processing
or while a program was in progress.
Insert the bowl properly, then restart the
appliance.
E5
Motor fault.
Leave the motor to cool for at least 30 minutes
if the fault occurred during particularly heavy
or prolonged usage. If the problem persists
even after the motor has cooled, contact an
authorised technical service centre.
A1
Motor overload during the automatic
programs 9-10-11.
Reduce the amount of food in the bowl (refer
to the table in the QUANTITIES chapter).
Remove any food residue from the blades,
then restart the appliance.
The appliance does not
work.
Appliance not plugged into mains power
socket.
Connect the power cable plug to the power
socket in the wall.
Buttons do not respond
immediately.
The touch buttons on the control panel
must be pressed for a certain amount of
time in order to function.
Keep the button pressed for longer.
Water escaping from lid.
Lid seal not fitted correctly.
Fit the lid seal correctly.
Lid seal damaged.
Contact an authorised technical service
centre.
Lid is open but the
closed padlock symbol
is shown on the display
Food residue in safety devices
Do not use the appliance and contact an
authorised technical service centre.
Program stopped before
end.
Temporary loss of mains power.
Turn the appliance back on and check that
the mains power plug is connected correctly;
resume the process from where it stopped,
referring to the recipe and setting the
necessary steps manually.
The motor speed and
pulse buttons cannot be
pressed.
Lid not closed correctly.
Close the lid correctly.
DISPOSAL AT THE END OF LIFE
The appliance packaging is made of recyclable materials. Dispose of the packaging in
accordance with the environmental protection regulations.
Pursuant to Directive 2012/19/EU on waste electrical and electronic equipment (WEEE), the
crossed bin symbol on the appliance or its packaging indicates that the appliance must be
disposed of separately from other waste at the end of its useful life.
The user must therefore take the appliance to an appropriate recycling centre for electrical and
electronic equipment. Alternatively, instead of handling the disposal, the user can hand over
the appliance to the retailer when a new, equivalent one is purchased. The user can hand over
electronic products measuring less than 25 cm to retailers of electronic products having a sales area
of at least 400 m2 free of charge and with no obligation to buy. Appropriate separate collection for the
subsequent procedure for the decommissioned appliance for recycling, which includes treatment and
environmentally friendly disposal helps prevent adverse effects on the environment and health and
promotes reusing and/or recycling materials that the appliance consists of.
