Windows locks up when you disconnect the RipGO! device.
This may occur because Windows is trying to access a file that is on your
RipGO!
disc. Make sure that no
files on the disc are in use when you unplug the drive. Eject the disc before disconnecting the USB
interface cable and the
RipGO!
device to prevent data loss.
The RipGO! device stops responding, or information gets lost or corrupted while you
are saving or copying files.
The problem is probably due to a non-compliant USB controller chip or other USB device on your computer
system. Try the following suggestions:
• Carefully follow the
USB Guidelines
. They are designed to help you avoid some of the problems caused
by non-compliant USB devices.
• Upgrade your software to Windows 98 Second Edition. This version of Windows 98 includes driver
upgrades that fix most of the problems associated with USB controllers and motherboards.
• If the problem persists, you may want to upgrade the USB controller in your computer system to one
that complies with the latest USB specification. In this case, contact your computer manufacturer
for help.
• Do not connect or disconnect
any
USB device while the
RipGO!
device is transferring information –
data loss will result!
CAUTION! USB devices that do not comply with the USB specification may cause system lockups
or data loss when using your RipGO! device. If you are not sure that a USB device complies with
the latest USB specification, contact the manufacturer of the device.
Your standard CD-ROM drive won’t read recordable CDs.
Sometimes it appears that you wrote a CD without trouble and can read it on your
RipGO!
device. However,
when you put it in a standard CD-ROM drive, one of the following happens:
• The
RipGO!
device rejects the CD.
• You get error messages such as no CD-ROM or not ready.
• You have random problems accessing some files or directories.
The problems may vanish when you use the CD on a different CD-ROM drive.
The lasers of some CD-ROM drives, especially older ones, are not calibrated to read recordable CDs
because their surface is different from that of factory pressed CDs. If your CD-ROM drive reads mass-
produced (silver) CDs but not recordable CDs, check with the CD-ROM Manufacturer to determine if this is
the problem. In some cases an upgrade may be available to resolve the problem. The combination of CD
brand and your
RipGO!
device can make a difference.
29
Device User’s Guide
Imation
