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Platinum™ Predator II-GX 2RU

Chapter 7

Installation and Operation Manual

Troubleshooting

Proprietary and Confidential.

Edition E | Page 101

Troubleshooting

Card Edge Features

LEDs are fitted at the front card edge to provide status information and switches (if any) may help with

troubleshooting. The front cover of the frame must be lowered to provide access to modules.

VID4 Four Video Input Card

Figure 18:

Predator II GX DVI-I VID4 Card (Front Edge)

Predator II GX LEDs

LED

Description

Conf Done

Indicates module start-up status

Power Good

Not fitted

Channel Sync

I/P lock status

UART Rx Tx

Shows serial port (J4) activity (factory use only)

I/P lock status can be seen using ZConfigurator on-screen video alarms and it is not normally necessary

to view status LEDs on the front edge of installed modules.

Chapter 7

Содержание Platinum Predator II ZP2-HD12-GX

Страница 1: ...Platinum Predator II GX 2RU Expandable Multiviewers Series Edition E 175 100253 00 Installation and Operation Manual...

Страница 2: ...y warrant description accuracy or guarantee the use for the product to which it refers Imagine Communications reserves the right without notice to make such changes in equipment design specifications...

Страница 3: ...fety Terms and Symbols in this Manual 9 Waste from Electrical and Electronic Equipment WEEE Directive 10 Restriction on Hazardous Substances RoHS Directive 10 Introduction 12 Main Features 13 Example...

Страница 4: ...hter Cards 28 Fitting Instructions 28 Removing and Re Installing Video Cards 30 Installing New Front Loading Cards and Rear I O 30 Updating Firmware 33 Using Z_Upgrade 33 Z_Update FAQ 37 Using ZConfig...

Страница 5: ...tput and Resolution 59 UMD and Tally Configuration 61 Ross Switcher Setup 62 Platinum Router Setup 63 Communication Ports 65 GPI Mapping 66 Audio Settings 68 Global Alarm Settings 70 Enabling Alarms 7...

Страница 6: ...96 GPI I O 97 LTC Input 97 UMD Protocols 98 Ancillary Data Decode 98 Graphics Overlay 98 Propagation Delay 98 Housing 99 Weight 99 Power Consumption 99 Environmental 100 Compliance 100 Troubleshooting...

Страница 7: ...2RU Multi window Display Processors Revision History Revision History of Manual Edition Date Comments Preliminary 2 December 2009 Initial release A 23 December 2009 User Upgrade chapter updated B May...

Страница 8: ...ice Obtaining Documents Product support documents can be viewed or downloaded from our website Alternatively contact your Customer Service representative to request a document Unpacking Shipping Infor...

Страница 9: ...repaid after servicing Safety Carefully review all safety precautions to avoid injury and prevent damage to this product or any products connected to it If this product is rack mountable it should be...

Страница 10: ...with this EU Directive companies selling electric or electronic devices in the EU will affix labels indicating that such products must be properly recycled See our website for more information Contac...

Страница 11: ...tive all products sold in the European Union are fully RoHS compliant and lead free See our website for more information Spare parts supplied for the repair and upgrade of equipment sold before July 1...

Страница 12: ...s the 2RU series Figure 3 Predator II GX 2RU The base range provides a choice of 4 8 12 16 20 24 and 32 video inputs Below 32 video inputs DVI inputs may be selected in place of video inputs Due to hi...

Страница 13: ...ack Picture UMD Under Monitor Display and tally control interface with support for Zandar Thomson Ascii Probel TSL Imagine Communications LRC Ross and Image Video native protocols Support for re mappi...

Страница 14: ...windows to one or two high resolution displays with less than 1 frame of delay from source to display Figure 4 Typical Predator II GX high quality graphics The DVI I output supports resolutions up to...

Страница 15: ...lay outputs above show a typical use of captions status information digital and analog clocks timers audio level monitoring and on screen alarms Applications The Predator II GX module can be used for...

Страница 16: ...I O and installed modules are user configurable and upgradable For connector pinout and cable wiring instructions refer to Connectors and Cables on page 105 Introducing ZConfigurator for Predator II...

Страница 17: ...ition E Page 17 Presets Each multiviewer is equipped with non volatile storage to hold a number of layouts or presets which can be recalled via ZConfigurator or from the front panel if fitted To selec...

Страница 18: ...8 Control View Control view allows easy control of taking a selected PiP full screen quick video source selection and if supported by the multiviewer selecting and or varying audio monitoring output a...

Страница 19: ...s or by building custom layouts from scratch Templates define the number size position and initial Z Order or layering priority of each PiP There is also a library of ready made PiP designs with audio...

Страница 20: ...NTSC SDI or HD SDI video inputs ZP2 HD12 GX 3 VID4 Cards for 12 PAL NTSC SDI or HD SDI video inputs ZP2 HD16 GX 4 VID4 Cards for 12 PAL NTSC SDI or HD SDI video inputs ZP2 HD20 GX 5 VID4 Cards for 12...

Страница 21: ...very 2 video inputs also used for audio monitor out Included as standard with ZP2 AA or ZP2 DA options Z DVI EXT DVI FM Extender to extend DVI display up to 2000 ft away from source from Gefen EXT DVI...

Страница 22: ...the following Check the equipment for any visible damage that may have occurred during transit Confirm receipt of all items on the packing list See Checking the Packing List on page 22 below for more...

Страница 23: ...for trained personnel To avoid dangerous electric shock do not perform any service unless qualified to do so Do not install substitute parts or perform any unauthorized modification to the unit These...

Страница 24: ...ure that the front panel remains closed in normal use Ensure an adequate supply of cool air Power the unit by connecting the supplied power cord s Figure 8 Predator II GX 2RU airflow See also Installa...

Страница 25: ...both LTC and audio For information on cables and connector pinout refer to Connectors and Cables on page 105 For information on connector types and part numbers see Specifications on page 94 Installin...

Страница 26: ...ware upgrades Always check with customer service for available software upgrades prior to adding a video or computer input card to an existing unit Expansion Kits Expansion Kits for the Predator II GX...

Страница 27: ...more than 4 discrete audio modules GRF DVI cards may be placed in either left or right hand bays but a single backplate cannot accommodate both a DVI and a VID4 card Examining the Kit Before you inst...

Страница 28: ...ng Audio Daughter Cards These instructions are for attaching audio daughter cards to VID4 cards at an antistatic work station before inserting or re inserting them into frames A maximum of 1 AA or DA...

Страница 29: ...daughter card 2 With the spacers in position fit the daughter card ensuring that connectors mate properly 3 Then secure the daughter card into position using another three M3x4 pozi head screws 4 If n...

Страница 30: ...down position 4 Identify any VID4 cards in the right hand bays to be removed Figure 11 20 Video I Ps with 5 VID4 cards and 3 Expansion Slots 5 Gently slide the VID4 cards out and fit any desired analo...

Страница 31: ...DVI I computer inputs This might be a good time to consider fitting a 2nd PSU if its not already installed 3 Remove as many blank or partially blank panels as required keeping the screws and blanks fo...

Страница 32: ...additional front loading cards ignoring the vacant positions above the CPU and Display cards in the left hand bay near the PSU s Front loading processor cards and their I O are normally fitted so tha...

Страница 33: ...for applicable multiviewers automatically over the network 1 To run the flash utility click on Z_Upgrade exe in the folder the utility was downloaded to and then click on Z_Upgrade exe The required u...

Страница 34: ...default upgrade settings click on Command Advanced Settings 5 Use the Upgrade Components tab to select the upgrade target between the main embedded software and or any of the installed input cards 6...

Страница 35: ...ult values unless otherwise instructed by Imagine Communications Customer Services 8 Click on OK when ready and then select Start from the main screen to commence the upgrade A message will appear war...

Страница 36: ...in the Status column and on the front panel of the unit s being upgraded SW Upgrade has started CAUTION On no account should the power be interrupted during the upgrade When the upgrade process is fin...

Страница 37: ...might occur If this happens contact customer service as you may need to re flash your system Q A search error appears such as Error 10048 what s wrong It probably means that another Z_Upgrade or ZCon...

Страница 38: ...the effect is immediate However the module requires a few seconds to save changes Once saved new settings will be restored if the module loses power and is restarted Terminate any unused coaxial outpu...

Страница 39: ...etting DVI Source Options DVI source properties are set via their properties form which is obtained by right clicking on a computer source icon and selecting Properties or by pressing Alt Enter Genera...

Страница 40: ...All of these adjustments operate in real time so the effect of any adjustment can easily be seen by looking at the multiviewer output on a high quality monitor Always ensure that the multiviewer outp...

Страница 41: ...ct Properties 2 On the General tab select a source ID and type in the desired text to display The ID must be unique across all presets If you use the same ID on some other layout the content in both l...

Страница 42: ...ght border proceed as follows 1 Click on it hold the left mouse button down and drag it to the right of the camera icon 2 Release the mouse button The status panel appears in the right hand border Sta...

Страница 43: ...onts installed on the PC running ZConfigurator can be installed to an attached multiviewer The fonts are distributed in language packs available from Imagine Communications See Managing Language Packs...

Страница 44: ...ddresses that are in the same subnet range If the Predator II GX is a local device the easiest way to change its IP address to match your network is to use the Front Control Panel See Changing the IP...

Страница 45: ...page 92 It is recommended to assign new units an appropriate and unique IP address at the time of installation and to maintain an accessible list of numbers assigned For completeness the recommended...

Страница 46: ...all blocking access and that the PC s IP address is set to the same subnet as the multiviewer Changing Network Settings The Network Settings tab under System Setup allow the unit name IP address and n...

Страница 47: ...leshooting Failed Connections Connected multiviewers with IPs in the same range as the PC are normally discovered automatically However there may be times when a network scan has to be forced or a man...

Страница 48: ...d layout 2 Click on a PiP to control it The selected PiP will increase in size with all other parts of the layout hatched out As the cursor is moved it changes to reflect the currently assigned functi...

Страница 49: ...e current PiP Only source selection can be controlled by this menu Full Screen Full Screen takes a selected PiP and displays it on the attached display zoomed to fill the screen on its own To use the...

Страница 50: ...l View PiP mimic will return to the previous view To leave PiP Control mode move the mouse cursor away from the PiP or press the right mouse button The Control View layout will return to normal with n...

Страница 51: ...ted An audio pair that is being routed to the output will appear lit up In the example above audible monitoring for audio channels 3 and 4 has been enabled as is shown by the lit bargraph mimic in the...

Страница 52: ...o save changes with older versions of ZConfigurator Click on the cross symbol to dismiss the level control To leave the PiP Control mode move the mouse cursor away from the PiP or press the right mous...

Страница 53: ...r with the current preset loaded Video sources are associated with camera icons and DVI computer sources are associated with computer icons Templates Sources and Elements Layouts can also be created f...

Страница 54: ...bargraphs and other special graphic elements such as Canvas objects its necessary to understand how the panels that contain these objects dock together in the PiP Container The PiP Container Panels a...

Страница 55: ...he Sources tab at the right of the editor interface Adding Audio Panels Adding audio bargraph panels in video or border for each PiP is accomplished within the Layout Editor of ZConfigurator 1 Use the...

Страница 56: ...io panel from the right hand side of a PiP s video to another PiPs right hand border drag n drop it on that PiP s main panel Audio panels cannot be moved between left and right hand sides by drag n dr...

Страница 57: ...recommended before changing any further settings Basic Configuration Setting Output Type and Resolution To prevent image degradation due to scaling artefacts the display output of the multiviewer mus...

Страница 58: ...uration The following settings are configured on the System Properties dialog box in ZConfigurator Before you begin make sure that you have connected the Predator II GX module to the PC that runs ZCon...

Страница 59: ...Display tab 3 Select output type check either DVI or RGB for each display output 4 Adjusting output brightness and color balance link RGB boxes to control RGB sliders as one uncheck for independent c...

Страница 60: ...for each display output to be a clone of the other Using independent outputs and spanning Select Dual Head Mode for two independent outputs or one virtual output Select the required Display Orientati...

Страница 61: ...isplay functionality so that main and video labels on the PiPs can be updated dynamically by external third party equipment Selecting the UMD Protocol ZConfigurator supports up to four Main Labels in...

Страница 62: ...source re mapping to function See Communication Ports on page 65 Ross Switcher Setup If Ross protocol is selected clicking on Setup produces the following mapping control To map any of the attached m...

Страница 63: ...esources click on Reset All Platinum Router Setup Use the dedicated Router tab to map sources and destinations for connected LRC routers supported by that tab currently the Imagine Communications Plat...

Страница 64: ...warning will appear if no router is found at the IP address supplied Click on the text related to each source to map it to a selected router output 4 Check Display Output Names to show output names fr...

Страница 65: ...pports serial ports they can be configured here The port s currently in use to establish communication will be greyed out and cannot be configured The interfaces or devices that use available ports ca...

Страница 66: ...erial ports remember to select the Baud rate default is 57600 and check the Enable box for Com 1 before using it For RS485 RS422 ports select a unique sub address between 1 and 99 to allow multiple po...

Страница 67: ...iggered by default Place a tick against one or more trigger modes to enable edge trigger for that mode This setting affects all four GPI inputs The table below describes the different functions that c...

Страница 68: ...Table 4 1 on page 51 7 Do one of the following For Set Tally set the video source number and the tally ID number For Full Screen set the video source number For Layout set the number of the affected p...

Страница 69: ...ications Proprietary and Confidential Edition E Page 69 1 Open the System Properties dialog box and select the Audio tab 2 In the Audio Meter Type select the appropriate option 3 Set the Yellow Red Tr...

Страница 70: ...e threshold ranges depend on the type of audio meter standard selected on the Audio System tab The following settings affect all PiPs that use the corresponding alarm Frozen Picture Delay Time in seco...

Страница 71: ...an audio over event is triggered Audio Under Level Level in dB 0 to 45 the level in dB s below which the audio is deemed to be too low and an under level event is triggered Time in seconds the amount...

Страница 72: ...click on the bell icon and select Video Alarm If only a video source is assigned just click once on the bell icon to display the Video Alarms Setup menu 1 Select notification options on the General t...

Страница 73: ...Audio Alarm setup menu click on the bell icon and select Audio Alarm If only one or more audio sources are assigned just click once on the bell icon to display the Audio Alarms Setup menu 1 Select no...

Страница 74: ...tiviewer Time to PC NTP to sync clocks to an NTP server check NTP and enter its IP address The Network Time Protocol NTP is designed to resist the effects of variable latency and jitter when synchroni...

Страница 75: ...urce selector will be grayed out A clock locked to LTC can be used as a Time Code Reader Horita sync to an LTC to serial interface converter from Horita no longer available Requires one of the COM por...

Страница 76: ...a particular feature use the drop down box against each feature to be changed and then click Apply or OK The requested change will be made on the multiviewer output Installing Language Packs To instal...

Страница 77: ...E Page 77 5 Check that the required font has been installed to the multiviewer An Input Method Editor IME and or special keyboard may be required to enter a font such as Simplified Chinese and view i...

Страница 78: ...is used to allow network attached multiviewers to be monitored remotely for alarms and other conditions that might require administrative attention An SNMP agent receives requests from and sends respo...

Страница 79: ...79 Checking and Optimizing Installed Cards The Cards tab shows the installed cards and their version numbers If a card is removed or fails to respond at boot time ZConfigurator may report an error Pl...

Страница 80: ...skew tool used to compensate for quality and timing problems It is especially useful to cure image degradation and sparkles that occur when high bandwidth video is sent over low quality data cables 1...

Страница 81: ...ut the connected multiviewer such as Unit Type Serial Number Software Version and Connection Type System Information Every multiviewer has a physical serial number printed on a plate on the rear of th...

Страница 82: ...for audio channels enter the number to license type the supplied key and click OK To test a key without changing the licensed options just enter the key and click Test Key Locking the Front Panel To...

Страница 83: ...aved settings are backed up before proceeding 2 Click Proceed to reset the multiviewer or Cancel to leave the menu without making any changes When the reset is finished the multiviewer should reboot Z...

Страница 84: ...access the Replicator and Profile functions navigate to System Settings Replicator Replication Replication requires that a target multiviewer is connected to the network and that its IP address is pre...

Страница 85: ...e for the profile and click OK Profiles are normally located at C MyDocuments ZConfigurator Profiles To load a saved profile 1 Choose System Settings and or Layouts by placing a tick beside the desire...

Страница 86: ...n an alarm is present Using Bitmap Images Bitmap graphics may be stored on a multiviewer to provide a background to PiPs They can be used to introduce a product image or station logo or for any other...

Страница 87: ...d New Image and browse for the desired image At present only the bmp format is supported 3 To delete a bitmap from the multiviewer s memory highlight it in the Current System List and click on Delete...

Страница 88: ...ary and Confidential Edition E Page 88 To change the active system theme used by all currently applied layouts select it from the Current System Theme drop down list Changing the system theme effects...

Страница 89: ...anel button functions Button Descriptions Menu Return to top level menu Up Down Arrows Cycle through available menu levels OK Select menu item to change select another sub menu or change property Left...

Страница 90: ...r calibrated to avoid picture degradation due to the external display s internal scaler The top level menu is the Preset menu which defaults to showing the currently active preset Figure 17 The Predat...

Страница 91: ...to the FullScrn menu FullScrn OK Source 1 Use the Left or Right buttons to select a source Press the OK button to take the selected PiP full screen to the display To return the PiP to normal and recal...

Страница 92: ...p the menu system Viewing the Multiviewer IP Address To view configuration details including MAC IP Broadcast and Gateway addresses go to System Information System OK Information Press OK to enter the...

Страница 93: ...move the character position the up down buttons change its value Press OK when done to activate it Press MENU to leave the menu and move back up the menu system Restoring Factory Settings To restore...

Страница 94: ...I O GPI I O on page 96 LTC LTC Input on page 97 Miscellaneous UMD Protocols see Ancillary Data Decode on page 98 Ancillary Data Decode on page 98 Graphics Overlay on page 98 Propagation Delay on page...

Страница 95: ...Computer Input Item DVI I Specification Number of inputs Two per DVI processor rear I O card Standards 10 bit DVI I or RGBHV up to 165MHz Connectors 2 x Microcross Resolutions supported 1920x1200 50...

Страница 96: ...pling Bits 16 to 24 bits Rise Fall Time 30 to 40 ns Digital Audio Input Item Specification Number Stereo inputs as ordered Type Balanced Connector Harlink 10 position 2 row mating cable receptacle Imp...

Страница 97: ...link breakout cable order code ZP2 HAR GPI Output Item Specification Number of outputs 2 added per every four video input Output type Open collector with pull up resistor to 5 VDC Maximum sink current...

Страница 98: ...EIA 608 708 D VITC decode and display RP188 Source ID SMPTE 291M WSS AFD Graphics Overlay Ability to download bitmaps for logos on screen Support for layout bitmap backgrounds Stylized video window sk...

Страница 99: ...s ZP2 HD4 15 lbs 6 8 kg ZP2 HD8 16 lbs 7 3 kg ZP2 HD12 17 2 lbs 7 8 kg ZP2 HD16 18 5 lbs 8 4 kg ZP2 HD20 19 4 lbs 8 8 kg ZP2 HD24 20 7 lbs 9 4 kg ZP2 HD32 22 9 lbs 10 4 kg Power Consumption The power...

Страница 100: ...tion E Page 100 Environmental Operating temperature 0 C to 40 C Storage is 0 to 50 degrees Humidity 70 max Compliance CE Product Emission Standard EN55 022 1994 CE Generic Immunity Standard 50082 1 19...

Страница 101: ...g The front cover of the frame must be lowered to provide access to modules VID4 Four Video Input Card Figure 18 Predator II GX DVI I VID4 Card Front Edge Predator II GX LEDs LED Description Conf Done...

Страница 102: ...OOT OFF in normal operation Blinking at 1 Hz in Fail Safe mode INIT Normally green BOOTSEL Factory use only CPU RESET Reset the DVI card CPU P O R Power On Reset Frequently Asked Questions Predator II...

Страница 103: ...card try applying a P O R at the card edge If this problem occurs regularly contact customer service ZConfigurator cannot access any multiviewers on the network Make sure that there is no firewall pr...

Страница 104: ...dresses which causes external controllers to lose their connection with the multiviewer What hardware checks are performed during the boot up procedure During the initial power up sequence the embedde...

Страница 105: ...e following connector drawings are all rear of plug front of connector views unless otherwise stated Video Inputs Each factory configured unit is made up of a pre determined number of 4 input video ca...

Страница 106: ...t Wire Color 2e GND GND rose 1e Reserved for future use Reserved for future use black 2d GND GND rose 1d GPI Input 4 GPI Input 8 red 2c GND GND rose 1c GPI Input 3 GPI Input 7 orange 2b GND GND rose 1...

Страница 107: ...rose 1b AUD R3 AUD R1 yellow 2a AUD R3 AUD L1 rose 1a AUD R3 AUD L1 brown The analog audio input impedance is 20K ohms Analog audio inputs are fixed at 18dBU 0dBFS Digital Audio Figure 24 Two Harlink...

Страница 108: ...NC 6 NC 2 RXD 7 NC 3 TXD 8 NC 4 NC 9 NC 5 GND RS422 485 serial port Com 2 3 female 9 way D COM2 3 is a shared RS232 RS422 serial port designed for use with external devices such as routers Standard R...

Страница 109: ...DVI input and output connectors Pin No Description Pin No Description 1 DATA 2 16 Hot Plug Detect 2 DATA 2 17 DATA 0 3 DATA 2 4 SHIELD 18 DATA 0 4 DATA 4 19 DATA 0 5 SHIELD 5 DATA 4 20 DATA 5 6 DDC CL...

Страница 110: ...rown GPI inputs are active when low grounded Analog audio outputs are set to 10dBU 0dBFS External Time Code The system clock my be locked to a studio reference Longitudinal Timecode signal connected t...

Страница 111: ...put specification 95 DVI output pinout 108 specification 95 E Environmental specification 100 Ethernet 65 F Factory reset 82 using control panel 93 Frame installing 24 Front control panel 89 Full scre...

Страница 112: ...rts 66 Settings copying 84 Shipping information 8 Signal flow diagram 15 signal flow diagram 15 SNMP agents 78 Software installing ZConfigurator 25 Sources 53 Specifications DVI I output 95 power cons...

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