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PPC2-Cxxx-ADL Series Panel PC

Page 45

WARNING:

Take Anti-Static precautions whenever maintenance is being carried out

on the system components. Failure to take anti-static precautions can

cause permanent system damage. For more details on anti-static

precautions, please refer to

Section 3.1

4.1

PPC-Cxxx-ADL System Maintenance Overview

NOTE:

When doing maintenance operations on the system, please follow the

instructions in this chapter. Failure to follow these instructions may lead

to personal injury and system damage.

To preserve the working integrity of the PPC2-Cxxx-ADL Series panel PC, the system must

be properly maintained. If panel PC components need replacement, the proper

maintenance procedures must be followed to ensure the system can continue to operate

normally.

4.2

System Troubleshooting

This section provides some simple troubleshooting suggestions.

The System Doesn’t Turn On

If after turning the system on, there is no power please do the following:

Step 1:

Check that the power cable connector is properly connected to the system rear

panel.

Step 2:

Check that the power cable connector is properly plugged into the power

source.

Step 3:

Make sure the power button is turned on.

Содержание PPC2-C ADL Series

Страница 1: ...L MODEL Rev 1 00 March 28 2023 PPC2 Cxxx ADL Series Series Panel PC equips 12th Gen Intel Core i9 i7 i5 i3 or Pentium Processor Dual Channel DDR4 SO DIMM One M 2 E Key One M 2 M Key Expansion Slots SA...

Страница 2: ...PPC2 Cxxx ADL Series Panel PC Page ii Revision Date Version Changes March 28 2023 1 00 Initial release...

Страница 3: ...verheating do not operate it in an area that exceeds the maximum operating temperature described in the user manual Vorsicht Um eine berhitzung des Systems zu vermeiden betreiben Sie es ausschlie lich...

Страница 4: ...en des Landes erfolgen Attention La mise au rebut ou le recyclage de ce produit sont g n ralement soumis aux lois et ou directives de respect de l environnement Renseignez vous aupr s de l organisme c...

Страница 5: ...ges arising out of the use or inability to use the product or documentation even if advised of the possibility of such damages This document contains proprietary information protected by copyright All...

Страница 6: ...nal injury Warnings should be taken seriously CAUTION Cautionary messages should be heeded to help reduce the chance of losing data or damaging the product NOTE These messages inform the reader of ess...

Страница 7: ...C17 ADL Dimensions 11 PPC2 C19 ADL Dimensions 12 PPC2 CW19 ADL Dimensions 13 PPC2 CW22 ADL Dimensions 14 2 UNPACKING 15 2 1 UNPACKING 16 2 2 PACKING LIST 17 2 3 OPTIONAL ITEMS 18 3 INSTALLATION 19 3...

Страница 8: ...er Download 41 4 SYSTEM MAINTENANCE 44 4 1 PPC CXXX ADL SYSTEM MAINTENANCE OVERVIEW 45 4 2 SYSTEM TROUBLESHOOTING 45 The System Doesn t Turn On 45 The System Doesn t Boot Up 46 More Troubleshooting 46...

Страница 9: ...PI Flash Connector JSPI1 57 VR Power Debug Connector J1 58 Power Button Connector JP2 58 HDD LED Connector JP3 58 A REGULATORY COMPLIANCE 59 B SAFETY PRECAUTIONS 64 B 1 1 Safety Precautions 65 B 1 1 1...

Страница 10: ...etention Screws 24 Figure 3 4 Install the HDD and Bracket 24 Figure 3 5 SATA Cable 24 Figure 3 6 DIMM Slot Locations 25 Figure 3 7 DIMM Installation 25 Figure 3 8 M 2 Slot Locations 26 Figure 3 9 Pres...

Страница 11: ...Figure 3 27 Arm Mounting ARM 11 RS 37 Figure 3 28 Stand Mounting Retention Screw Holes 37 Figure 3 29 Stand Mounting 38 Figure 3 30 Serial Port Locations of PPC2 C15 CW15 C17 C19 CW19 CW22 ADL 38 Figu...

Страница 12: ...ectors CN1 CN2 Pinouts 52 Table 5 7 CPU Power Connector CPU12V1 Pinouts 52 Table 5 8 Debug Connector DEBUG_SPI1 Pinouts 52 Table 5 9 DMC6000 Connector DMC6000_CN1 Pinouts 52 Table 5 10 EC Flash Connec...

Страница 13: ...PPC2 Cxxx ADL Series Panel PC Page 1 1 Introduction Chapter 1...

Страница 14: ...h rugged and trendy design which can be applied in harsh industrial environments and enriches aesthetic experience at the same time The major external device connections include USB 3 2 Gen 2 10Gb s U...

Страница 15: ...5 6 1920x1080 Intel Core i7 12700 PPC2 C19 ADL P 4G R10 19 1280 x1024 Intel Pentium Gold G7400 PPC2 C19 ADL i3 4G R10 19 1280x1024 Intel Core i3 12100 PPC2 C19 ADL i5 4G R10 19 1280x1024 Intel Core i5...

Страница 16: ...y output RoHS compliant design 1 4 Front Panel The front side of the PPC Cxxx ADL Figure 1 2 is a flat panel LCD touchscreen surrounded by an aluminum frame Figure 1 2 Front Panel 1 5 Rear Panel The r...

Страница 17: ...M 16 7M Pixel Pitch mm 0 297 x 0 297 0 252 x 0 252 0 26 x 0 26 Viewing Angle H V 160 150 170 160 170 160 Backlight MTBF 70 000 hours 50000 hours 50 000 hours CPU 12th Gen Intel Core i9 i7 i5 i3 and Pe...

Страница 18: ...TX switch Power Supply AC input ATX power supply 250W power supply Input 100V 240V AC 47Hz 63Hz Output max 3 3V 6A 5V 12A 12V 17A 12V 0 5A 5Vsb 2A Support AT ATX mode ErP EuP Compliant Thermal Solutio...

Страница 19: ...ch Controller Projected capacitive type EETI 80 Storage 1 x 2 5 SATA HDD Bay Height limit 7 5mm Ethernet LAN1 Intel I225 LAN2 Intel I225 Expansion 1 x PCIe Gen4 x16 Slot with x16 Signal 1 x M 2 E Key...

Страница 20: ...10 95 40 non condensing IP Level IP 65 compliant front panel Operating Vibration MIL STD 810F 514 5C 1 with SSD Operating Shock Half sine wave shock 5G 11ms 3 shocks per axis Safety and EMC CE FCC Cla...

Страница 21: ...PPC2 Cxxx ADL Series Panel PC Page 9 1 8 Dimensions PPC2 C15 ADL Dimensions Figure 1 5 PPC2 C15 ADL Dimensions Unit mm...

Страница 22: ...PPC2 Cxxx ADL Series Panel PC Page 10 PPC2 CW15 ADL Dimensions Figure 1 6 PPC2 CW15 ADL Dimensions Unit mm...

Страница 23: ...PPC2 Cxxx ADL Series Panel PC Page 11 PPC2 C17 ADL Dimensions Figure 1 7 PPC2 C17 ADL Dimensions Unit mm...

Страница 24: ...PPC2 Cxxx ADL Series Panel PC Page 12 PPC2 C19 ADL Dimensions Figure 1 8 PPC2 C19 ADL Dimensions Unit mm...

Страница 25: ...PPC2 Cxxx ADL Series Panel PC Page 13 PPC2 CW19 ADL Dimensions Figure 1 9 PPC2 CW19 ADL Dimensions Unit mm...

Страница 26: ...PPC2 Cxxx ADL Series Panel PC Page 14 PPC2 CW22 ADL Dimensions Figure 1 10 PPC2 CW22 ADL Dimensions Unit mm...

Страница 27: ...PPC2 Cxxx ADL Series Panel PC Page 15 Chapter 2 2 Unpacking...

Страница 28: ...ng the installation process Step 1 Use box cutters a knife or a sharp pair of scissors that seals the top side of the external second box Step 2 Open the external second box Step 3 Use box cutters a k...

Страница 29: ...installation Contact the IEI reseller or vendor the PPC Cxxx ADL was purchased from or contact an IEI sales representative directly by sending an email to sales ieiworld com The PPC Cxxx ADL panel PC...

Страница 30: ...W15 C17 C19 CW19 CW22 ADL Item Part No Description Arm ARM 31 RS VESA 75 100 desk arm Stand STAND C19 R10 VESA 75 100 easy stand Wall AFLWK 19B Wall mounting kit OS WIN10 IOTE2019 H RS Win10 IoT Ent L...

Страница 31: ...PPC2 Cxxx ADL Series Panel PC Page 19 Chapter 3 3 Installation...

Страница 32: ...ting material During the time the board is handled frequently touch any conducting materials that are connected to the ground Use an anti static pad When configuring the PPC Cxxx ADL place it on an an...

Страница 33: ...ng and provide external overcharge protection per the electrical values indicated on the label attached to the back of the PPC Cxxx ADL 3 3 Preinstalled Components The following components are all pre...

Страница 34: ...m make sure the system is turned off and cooled down for 5 minutes Failing to turn off the system before opening it can cause permanent damage to the system and serious or fatal injury to the user To...

Страница 35: ...e follow the steps below Step 1 Remove the back cover see Figure 3 1 Step 2 Remove the three screws securing the hard drive bracket to remove the hard drive bracket See Figure 3 2 Figure 3 2 HDD Brack...

Страница 36: ...Retention Screws Step 4 Install the HDD and bracket back into the system See Figure 3 4 Figure 3 4 Install the HDD and Bracket Step 5 Connect the SATA cable See Figure 3 5 Figure 3 5 SATA Cable Step 6...

Страница 37: ...tep 1 Remove the rear cover See Section 3 5 above Step 2 Locate the DIMM slots as shown in Figure 3 6 Figure 3 6 DIMM Slot Locations Step 3 Open the two handles outwards as far as they can See Figure...

Страница 38: ...in the socket CAUTION For dual channel configuration install two identical memory modules that feature the same capacity timings voltage number of ranks and the same brand 3 8 M 2 Installation Option...

Страница 39: ...End of The M 2 Retaining Clip Step 4 Insert M 2 card The notch at the end of the M 2 card needs to be aligned with the notch of the fixed buckle Figure 3 10 Figure 3 10 Insert M 2 Card Step 5 Secure...

Страница 40: ...s made through an AT ATX switch on the I O interface panel The system is set to ATX mode by default The switch is shown below Figure 3 12 AT ATX Mode Selection AT ATX Switch AT ATX Default Power Switc...

Страница 41: ...Stand mounting The mounting methods are described in the following sections Wall Mounting To mount the PPC Cxxx ADL series panel PC onto a wall please follow the steps below Step 1 Select the locatio...

Страница 42: ...nk is secured against the rear panel Step 7 Align the mounting screws on the monitor rear panel with the mounting holes on the bracket Step 8 Carefully insert the screws through the holes and gently p...

Страница 43: ...e at the marked location on the wall Secure the wall mounting kit to the wall by inserting a retention screw into the pilot hole on the wall This step is to avoid the panel PC being pushed apart from...

Страница 44: ...ADL Step 2 Cut out a section of the panel that corresponds to the rear panel dimensions of the PPC Cxxx ADL The recommended cutout sizes are shown below Figure 3 16 PPC2 C15 ADL Panel Cutout Dimension...

Страница 45: ...PPC2 Cxxx ADL Series Panel PC Page 33 Figure 3 19 PPC2 C19 ADL Panel Cutout Dimensions Figure 3 20 PPC2 CW19 ADL Panel Cutout Dimensions Figure 3 21 PPC2 CW22 ADL Panel Cutout Dimensions...

Страница 46: ...anel Step 4 Insert the panel mount kit into the prefabricated holes along the rear edge of the PPC2 Cxxx ADL series Figure 3 23 The required number of mounting clamps may vary by models Figure 3 23 In...

Страница 47: ...attached rack cabinet bracket into a rack or cabinet Figure 3 25 Figure 3 25 Install into a Rack Step 7 Once the flat panel PC with the attached rack cabinet bracket has been properly inserted into t...

Страница 48: ...ng arm NOTE When purchasing the arm please ensure that it is VESA compliant and that the arm has a 100 mm interface pad If the mounting arm is not VESA compliant it cannot be used to support the PPC2...

Страница 49: ...terface pad and into the PPC2 Cxxx ADL Series panel PC Figure 3 27 Arm Mounting ARM 11 RS Stand Mounting To mount the PPC2 Cxxx ADL Series using the stand mounting kit please follow the steps below St...

Страница 50: ...rew holes and tighten them Figure 3 29 Stand Mounting 3 11 Serial Device Connection The PPC2 Cxxx ADL Series has RS 232 422 484 and RS 232 ports The pinouts of the serial ports are listed in the follo...

Страница 51: ...485 2 RXD TXD422 TXD485 3 TXD RXD422 4 DTR RXD422 5 GND 6 DSR 7 RTS 8 CTS 9 RI Table 3 3 RS 232 422 485 Serial Port COM3 Pinouts 3 12 Power On Procedure Installation Checklist WARNING Make sure a powe...

Страница 52: ...re 3 31 Power Switch 3 13 Reset the System The reset button enables users to reboot the system when the system is turned on The reset button location is shown in Figure 3 32 Press the reset button to...

Страница 53: ...All the drivers for the PPC2 Cxxx ADL Series are available on IEI Resource Download Center https download ieiworld com Figure 3 34 IEI Resource Download Center Driver Download To download drivers fro...

Страница 54: ...mentation will be listed You can choose Driver to filter the result Step 3 Click the driver file name on the page and you will be prompted with the following window You can download the entire ISO fil...

Страница 55: ...PPC2 Cxxx ADL Series Panel PC Page 43 NOTE To install software from the downloaded ISO image file in Windows 10 or 11 double click the ISO file to mount it as a virtual drive to view its content...

Страница 56: ...PPC2 Cxxx ADL Series Panel PC Page 44 Chapter 4 4 System Maintenance...

Страница 57: ...njury and system damage To preserve the working integrity of the PPC2 Cxxx ADL Series panel PC the system must be properly maintained If panel PC components need replacement the proper maintenance pro...

Страница 58: ...e SO DIMM modules are properly installed More Troubleshooting Nothing appears on the monitor after booting up the system Make sure the monitor is properly connected to the system and the monitor is co...

Страница 59: ...place any internal or external components of the PPC Cxxx ADL panel PC If any other components fail or need replacement contact the IEI reseller or vendor you purchased the PPC Cxxx ADL from or contac...

Страница 60: ...PPC2 Cxxx ADL Series Panel PC Page 48 5 Interface Connectors Chapter 5...

Страница 61: ...d comes with a number of peripheral interface connectors and configuration jumpers The connector locations are shown in Figure 5 1 Figure 5 2 The connector pinouts for these connectors are listed in t...

Страница 62: ...nnector 8 pin connector CPU12V1 Debug Connector 6 pin wafer DEBUG_SPI1 DMC6000 Connector 6 pin wafer DMC6000_CN1 DIMM Sockets DDR4 DIMM socket DIMM1 DIMM2 EC Flash Connector 8 pin header EC_SPI1 I2C C...

Страница 63: ...CRIPTION PIN NO DESCRIPTION 1 3 3V 2 GND Table 5 3 Battery Connector BAT1 Pinouts Chassis Intrusion CHASSIS1 PIN NO DESCRIPTION 1 2 Open Chassis Close 1 2 Short Chassis Open Table 5 4 Chassis Intrusio...

Страница 64: ...3 GND 4 GND 5 12V 6 12V 7 12V 8 12V Table 5 7 CPU Power Connector CPU12V1 Pinouts Debug Connector DEBUG_SPI1 PIN NO DESCRIPTION PIN NO DESCRIPTION 1 NG 4 EDICLK 2 EDICS 5 EDIDI 3 EDIDO 6 GND Table 5 8...

Страница 65: ...NO DESCRIPTION PIN NO DESCRIPTION 1 GND 2 V3P3A 3 GND 4 V3P3A 5 GND 6 V3P3A 7 GND 8 V3P3A 9 GND 10 V3P3A 11 V5A 12 Module Key 13 Module Key 14 Module Key 15 Module Key 16 Module Key 17 Module Key 18...

Страница 66: ...71 GND 72 V12S 73 GND 74 V12S 75 GND Table 5 12 IDPM Slot IDPM1 Pinouts ME Flash Connector FLASH1 PIN NO DESCRIPTION 1 2 Open Disabled No override Default 1 2 Short Enabled OVERIDE Table 5 13 ME Flash...

Страница 67: ...5 GND 46 NC 47 PCIE_TX_DN1 48 NC 49 PCIE_TX_DP1 50 PLT_RST_N 51 GND 52 SRCCLKREQB_13_N 53 PCIE_CLK_DN13 54 NC 55 PCIE_CLK_DP13 56 NC 57 GND 58 NC 59 NC 60 NC 61 NC 62 NC 63 NC 64 NC 65 NC 66 NC 67 NC...

Страница 68: ...CIE_5_RX_DN 38 CL_RST 39 GND 40 CL_DATA 41 PCIE_TX_DP5 42 CL_CLK 43 PCIE_TX_DN5 44 NC 45 GND 46 NC 47 PCIE_CLK_DP16 48 NC 49 PCIE_CLK_DN16 50 SUSCLK 51 GND 52 PLT_RST_N 53 SRCCLKREQB_15 54 BT_ON 55 PC...

Страница 69: ...DESCRIPTION 1 V5S 2 USB2_DM14_L 3 USB2_DP14_L 4 GND Table 5 18 Touch Panel Connector TOUCH_USB1 Pinouts USB 2 0 Connector USB_CN4 PIN NO DESCRIPTION PIN NO DESCRIPTION 1 VCC_USB3_78 2 GND 3 USB2_DM8_L...

Страница 70: ...960_SDA 3 GND 4 MP2940_SCL 5 MP2940_SDA Table 5 21 VR Power IC Debug Connector J1 Pinouts Power Button Connector JP2 PIN NO DESCRIPTION 1 3V 2 GND Table 5 22 Power Button Connector JP2 Pinouts HDD LED...

Страница 71: ...PPC2 Cxxx ADL Series Panel PC Page 59 Appendix A A Regulatory Compliance...

Страница 72: ...IEI Integration Corp 2014 53 EU esky Czech IEI Integration Corp t mto prohla uje e tento za zen je ve shod se z kladn mi po adavky a dal mi p slu n mi ustanoven mi sm rnice 2014 53 EU Dansk Danish IEI...

Страница 73: ...Corp dat het toestel toestel in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 2014 53 EU Malti Maltese IEI Integration Corp jiddikjara li dan prodott jikko...

Страница 74: ...zariadenia sp a z kladn po iadavky a v etky pr slu n ustanovenia Smernice 2014 53 EU Suomi Finnish IEI Integration Corp vakuuttaa t ten ett laitteet on direktiivin 2014 53 EU oleellisten vaatimusten j...

Страница 75: ...nterference at his own expense Federal Communication Commission Interference Statement This equipment has been assembled with components that comply with the limits for a Class B digital device pursua...

Страница 76: ...PPC2 Cxxx ADL Series Panel PC Page 64 B Safety Precautions Appendix B...

Страница 77: ...ket To fully disengage the power to the unit please disconnect the power cord from the power outlet Refer servicing to qualified service personnel The power outlet shall be readily available and acces...

Страница 78: ...is opened and any of the electrical components are handled the following anti static precautions are strictly adhered to Wear an anti static wristband Wearing a simple anti static wristband can help...

Страница 79: ...n Directive 2012 19 EU WEEE and must not be disposed of as domestic garbage EU wide legislation as implemented in each Member State requires that waste electrical and electronic products carrying the...

Страница 80: ...y from the device interior Be cautious of all small removable components when vacuuming the device Never drop any objects or liquids through the openings of the device Be cautious of any possible alle...

Страница 81: ...ods of cleaning the device Dust and dirt can restrict the airflow in the device and cause its circuitry to corrode Cotton swabs Cotton swaps moistened with rubbing alcohol or water are excellent tools...

Страница 82: ...PPC2 Cxxx ADL Series Panel PC Page 70 Appendix C C Watchdog Timer...

Страница 83: ...A BIOS function call INT 15H is used to control the Watchdog Timer INT 15H AH 6FH Sub function AL 2 Sets the Watchdog Timer s period BL Time out value Its unit second is dependent on the item Watchdog...

Страница 84: ...he system resets Example program INITIAL TIMER PERIOD COUNTER W_LOOP MOV AX 6F02H setting the time out value MOV BL 30 time out value is 48 seconds INT 15H ADD THE APPLICATION PROGRAM HERE CMP EXIT_AP...

Страница 85: ...PPC2 Cxxx ADL Series Panel PC Page 73 Appendix D D Hazardous Materials Disclosure...

Страница 86: ...ls PBB Polybrominated Diphenyl Ethers PBDE Bis 2 ethylhexyl phthalate DEHP Butyl benzyl phthalate BBP Dibutyl phthalate DBP Diisobutyl phthalate DIBP Housing O O O O O O O O O O Printed Circuit Board...

Страница 87: ...es Panel PC Page 75 D 1 2 China RoHS RoHS RoHS Pb Hg Cd CR VI PBB PBDE O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O SJ T11364 2014 GB T26572 2011 X SJ T11364 2...

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