IDEAL INDUSTRIES LanXPLORER Скачать руководство пользователя страница 53 | Manualshive

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Chapter 10

Customer service

53

France

IDEAL INDUSTRIES NETWORKS (FRANCE)
ZA Burospace
Bâtiment 7
Route de Gisy
91570 Bièvres
France
Tel: +33-1- 69 35 54 70
Fax: +33-1- 60 19 00 48
E-mail: [email protected]

China

IDEAL Industries China, L.L.C.
Unit 911, Tower W1, Oriental Plaza
No. 1 East Chang An Avenue, Dongcheng District
Beijing, 100738, China
Tel: +86-10-8518-3141
Fax: +86-10-8518-3143

Brazil

IDEAL INDUSTRIES BRASIL LTDA.
America Business Park
Av. Marginal do Rio Pinheiros,
05200 – 201/F – 05693 – 000 -
Sao Paulo – SP – Brasil
Telephone (main) +55-11-3759-8777
Telephone (techsupport) +55-11-3759-8776
Fax: +55-11-3759-8775
Email: [email protected]

Mexico

IDEAL Industries Mexico
Parque Intermex
Periferico Sur 7999 A
Col. Sta. Ma. Tequepexpan
Tlaquepaque, Jalisco 45601
Mexico
Tel: +52-33-37702320
Fax: +52-33-37702300

Australia

IDEAL Industries (Australia) PTY.Limited
Level 6
75-85 Elizabeth Street
Sydney NSW 2000 Australia
Tel: 61300-765-800 (Australia)
Tel: 61405-123-100 (New Zeeland)
Fax: 61300-765-801

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Содержание LanXPLORER

Страница 1: ...1 LanXPLORER Manual 99 Washington Street Melrose MA 02176 Phone 781 665 1400 Toll Free 1 800 517 8431 Visit us at www TestEquipmentDepot com ...

Страница 2: ...ly with prior written approval by IDEAL INDUSTRIES Ltd IDEAL INDUSTRIES Ltd and the Logo of IDEAL INDUSTRIES Ltd are registered trademarks of IDEAL INDUSTRIES Ltd All other product names mentioned in these operating instructions are products of the associated manufacturers or protected by their copyrights Manual Article Number P 150835_2 2011 IDEAL INDUSTRIES Ltd 2011 06 ...

Страница 3: ...ries to avoid injury When a rechargeable battery is not installed in the hand held instrument it should be stored in a clean dry and non conductive package Ensure that the contracts on the rechargeable battery do not come into contact with conductive materials Avoid touching the contact surfaces on the rechargeable battery The rechargeable batteries can be charged while installed in the hand held ...

Страница 4: ...om tests and experience of IDEAL INDUSTRIES Ltd Before performing any measurements IDEAL INDUSTRIES Ltd recommends clarifying with the principal or project manager precisely which measurements are to be performed to ensure that all relevant parameters are maintained Notes on use of these operating instructions The following symbols used in these operating instructions indicate that the user should...

Страница 5: ...CHAPTER 4 Test summary 30 CHAPTER 5 Test setup 31 5 1 Ports 31 5 2 Passive wiring 31 5 3 Active wiring 33 5 4 Inline Test 33 5 5 Fibre optic cable 34 5 6 WiFi 35 CHAPTER 6 Test description and procedure 36 6 1 Test summary 36 6 3 Wiremap test 38 6 4 Testing a passive route without remote active Remote 40 6 5 Netmap 40 6 6 Verify 41 6 7 Ping 42 6 8 Voice over IP VoIP 43 6 9 Trace Route 44 6 10 Blin...

Страница 6: ...utions 49 7 2 Instructions for cleaning SFP modules and patch cables 49 CHAPTER 8 LanXPLORER Firmware Update 50 CHAPTER 9 Spare parts Socket inserts 51 CHAPTER 10 Customer service 52 10 1 Technical Support and Service 52 10 2 Internet 54 ...

Страница 7: ...en size 3 5 TFT colour 3 5 TFT colour 3 5 TFT colour TOUCH Wiremap Number of ports 1 copper 1 copper 1 WiFi 2 copper 1 fibre WiFI Tone Generator PoE PoE measurement PoE PoE device load measurement Basic active tests DHCP Ping etc Top Ten test Talkers protocols etc Device map Netverify Inline testing VoIP measurement VLAN Discovery 802 1x Loopback Results transfer to PC Via USB memory stick Via USB...

Страница 8: ...dheld display 650 g incl Batteries Batteries 180 g Batteries AA Alkaline NiMH1 battery pack Operating time with rechargeable batteries 4 hours under normal operating conditions Charging time In instrument 8 hours Operating temperature min max 0o C to 40o C use only when instrument temperature is close to ambient temperature Storage temperature min max 20o C to 70o C Relative humidity 5 to 90 non c...

Страница 9: ...ORER 9 1 3 Equipment included Basis version Quantity Description 1 Measuring instrument 1 Active Remote 1 Carrying case 2 STP Patch cables 30 cm 1 CD with operating instructions 1 Brief instructions 6 AA Alkaline batteries ...

Страница 10: ...eys displayed on screen 5 TFT display Display of menus test results graphs actions selected and function keys Touchscreen for display and selection of of menus test results graphs action selection and function keys 6 Escape Return to previous menu or discontinue and exit current menu without saving changes 7 LEDs Display of charging status Illuminated green Batteries are being charged Off with cha...

Страница 11: ...Terminal for copper cables 9 Fibre optic network port Terminal for fibre optic cables 10 RJ45 2 diagnostic port Inline interface for copper cables active devices 11 USB external memory port Port for connecting USB storage device 12 Power socket Socket for power pack Figure 2 LanXPLORER Top and side views ...

Страница 12: ...le options in menus are indicated by symbols on the display Simply touch the symbol to select the option indicated 2 1 4 Arrow keys Enter Possible options in menus are indicated by symbols on the display The options can be selected by moving to the corresponding symbols with the arrow keys Confirm the selection by pressing the Enter key 2 1 5 Softkey Possible options in menus are indicated by soft...

Страница 13: ...ds of time 2 2 1 Mains Operation The LanXPLORER can be operated using an external DC power source AC DC power pack During operation of the instrument with the AC DC charger power pack note that The battery pack in the instrument is trickle charged A mains plug is shown in the upper right hand area on the LanXPLORER Rechargeable AA batteries are not charged in the instrument CAUTION Use only the po...

Страница 14: ... battery pack or battery holder is connected to the LanXPLORER with a cable When removing the batteries do not pull on the cable damage to instrument and connector could occur 3 Remove the battery pack or battery holder 4 Detach the connector for the battery pack or battery holder from the instrument 5 If applicable remove the batteries from the battery holder Install batteries in opposite order F...

Страница 15: ...navigate to any of the submenus to make settings there 1 Select the menu point Setup 2 Make the settings by selecting the applicable menu point 3 2 System Instrument management is possible in the System menu 1 Select the menu point System 2 Make the settings by selecting the applicable menu point Figure 7 Standby screen Figure 8 Settings Figure 9 System ...

Страница 16: ...splay and display format Display settings 1 Select the menu point Pref 2 Select the desired option 3 Set the desired option 4 Save the entry made with Apply You can exit the menu without saving the changes with Escape Image Description Auto Off Defines the time after which the LanXPLORER will shut off automatically if not in use Backlight Defines the time after which the back light dims automatica...

Страница 17: ...e current job directory is shown on the standby screen on the TFT display When storing the Autotest it is possible to keep this job directory activate a job directory already present or to create a new job directory 1 Select the menu point Jobs to obtain a list of all jobs created on your LanXPLORER Viewing a present job and test details 1 Select a job from the list to view the test results and th...

Страница 18: ...red on a USM storage device on the LanXPLORER NOTE Data export and data import is accomplished exclusively to from a USB storage device connected to the LanXPLORER 1 Select the menu point Save 2 Select Save to store the LanXPLORER configuration on a USB storage device 3 Select Load to load a configuration from a USB storage device on the LanXPLORER The exported file is saved on the USB storage dev...

Страница 19: ... the Option menu 3 Save the entry made with Apply You can exit the menu without saving the changes with Escape 3 2 8 Date and Time Correct setting of the date and time is important for reliable identification of the data records and test logs 1 Select the menu point Time 2 Set the current date by selecting the month year and day 3 Set the current time by selecting the hour minute and seconds 4 Sav...

Страница 20: ...on of how the RJ45 interface connects to the network 1 Select Setup 2 Select the menu point RJ45 Option Description Auto Negotiation Enabled Automatic recognition of the network speed Disabled It is necessary to set the communication rate and mode manually Speed2 Setting the network speed Mode2 Full Duplex all pairs are used for transmitting and receiving Half Duplex pairs are used for transmittin...

Страница 21: ...n is indicated in this menu 1 Select Setup 2 Select the menu point Optical 3 5 Tests This menu allows settings to be made for the tests 1 Select Setup 2 Select the menu point Tests 3 5 1 Cable tests This menu allows settings to be made for wiremap and tone generator 1 Select the menu point Wiremap Figure 18 Test settings Figure 19 Cable tests overview ...

Страница 22: ...ameters or enter the desired information with the alphanumeric keys 4 Save the entry made with Apply You can exit the menu without saving the changes with Escape Setting the tone generator This menu allows you to set the melody on the tone generator and the pin or pair to be found 1 Select the menu point ToneGen 2 Select the option Tone to set the melody 3 Set the desired option 4 Select the optio...

Страница 23: ...pe 3 5 3 IP Tests This menu allows settings to be made for the IP test 1 Select the menu point IP Tests Ping This menu allows settings to be made for the ping test 1 Select the menu point Ping Option Description Target Select the target address to which the ping is to be sent Use the option to select the list with the target addresses you have saved Count Number of pings sent Pause Period of time ...

Страница 24: ... with the alphanumeric keys 5 Save the entry made with Apply You can exit the menu without saving the changes with Escape VoIP Voice over IP 4 This menu allows settings to be made for the quality parameter of the VoIP test The LanXPLORER compares each call with the set quality parameters and evaluates the call 1 Select the menu point VoIP Option Description VOIP Port 1 Setting the communication po...

Страница 25: ... Maximum waiting time in seconds Type Set ICMP or UDP 2 Select the desired option 3 Select the desired test parameters or enter the desired information with the alphanumeric keys 4 Save the entry made with Apply You can exit the menu without saving the changes with Escape Verify This menu allows settings to be made for comparing netmaps 1 Select the menu point Verify 2 Set the desired option 3 Sav...

Страница 26: ... the menu without saving the changes with Escape 3 5 4 Targets This menu point allows target addresses to be entered and managed for use in the individual tests 1 Select the menu point Targets Softkey Description Add Enter a new target address Delete Delete a target address Edit Change a target address Adding a target address 2 Select Add 3 Enter the target address with the alphanumeric keys 4 Sav...

Страница 27: ...s option it is necessary to set the network properties manually IP Address5 Display of IP address NetMask5 Display of network mask Gateway5 Gateway setting DNS15 DNS1 setting DNS25 DNS2 setting NOTE When working with the Static option request the required information on the IP address NetMask Gateway and DNS server from your system administrator 3 Select the option IP Address to set Dynamic or Sta...

Страница 28: ...d managed with this menu 1 Select the menu point WiFi to obtain a list of all WiFi networks created on your LanXPLORER Connect disconnect with an existing WiFi network 2 Select a WiFi network from the list that you want to use to connect the instrument 3 Select Join in order to connect the instrument with the WiFi network 4 Select Leave in order to disconnect the WiFi network Creating a new WiFi n...

Страница 29: ... the desired information with the alphanumeric keys 15 Save the entry made with Apply You can exit the menu without saving the changes with Escape Deleting a WiFi network already present 16 Select a WiFi network from the list that you want to delete 17 Select Option 18 Select the menu point Delete ...

Страница 30: ...nnection versions Test setup Test Passive wiring Active wiring Inline only LanXPLORER Pro Fibre optic cable WiFi Autotest Wiremap ToneGen IP Mac Link Ping Netmap VoIP Trace Route Network Verify Loop PC Diagnosis PoE Load Top Ten Blink Virtual Lan Scan Test Equipment Depot 800 517 8431 99 Washington Street Melrose MA 02176 TestEquipmentDepot com ...

Страница 31: ...mediately 5 1 Ports This menu allows you to determine whether a fibre optic cable a copper line or a wireless network is to be tested 1 Select the menu Ports 2 Select the desired option Option Description Optical Fibre optic cable RJ45 Copper cable WiFi Wireless network WLAN 5 2 Passive wiring This function allows all cables not under power to be tested If it is not possible to connect cables dire...

Страница 32: ...emote active Remote 2 Wall Outlet 3 Patch Panel 4 LanXPLORER 1 Select the menu Ports RJ45 2 Disconnect the cable link to be tested from all network components 3 Connect cable path earth to the RJ45 network port on the LanXPLORER 4 Connect a remote active Remote to the other end of the cable path 5 Select Run to start recognition of the cable path 6 When testing a passive link with remote the LanXP...

Страница 33: ...Straight Straight connection 4 Recognition of power over Ethernet PoE PoE present No PoE PoE not present 5 4 Inline Test Connect the LanXPLORER between an Ethernet compatible device and the network for the inline test During this test the LanXPLORER measures the traffic between the connected device and the network If PoE is present PoE specific parameters can also be measured 1 Select the menu Por...

Страница 34: ...e used only at an Ethernet transfer rate of 1000 Mbit s 1 Select the menu Ports Optical 2 Connect a fibre optic cable to the Ethernet compatible device to be tested 3 Connect the free end of the cable path to the network port for fibre optic conductors on the LanXPLORER 4 Select Detect to start recognition of the Ethernet compatible device Item Description 1 Transfer rate of connected device 2 IP ...

Страница 35: ...ensitivity antenna into the USB port before following the procedure below An overview the tests available is given in Table CHAPTER 4 1 Select the menu Ports WiFi 2 Select Scan to start recognition of the network Image Description SSID SSID of access point CH Channel Security protocol 3 Select Run to start recognition of the network again 4 Select Details to view further information on individual ...

Страница 36: ...s passed Test performed and evaluated as failed 6 1 1 Performing individual tests 1 Select the desired individual test 2 Perform the test The result is stored in the short term memory and displayed in the test summary 6 1 2 Resetting test results 1 Select reset all in order to delete all individual tests shown in the test summary All test results are deleted from the short term memory 1 Select res...

Страница 37: ...t Run to start the Autotest 6 2 2 Overall pass fail result After conclusion of the test series the LanXPLORER displays an overall pass fail result as well as the individual pass fail results Symbol Overall Autotest results The Autotest is evaluated as passed all total when all individual tests are passed The Autotest is evaluated as failed all total when at least one individual test was failed You...

Страница 38: ...y In the case of discontinuities or short circuits the end of the cable at which the fault occurred is specified on Autotest screen for length measurement Split pairs are recognised on the basis of specific patters of contradictory NEXT values near end crosstalk 6 3 1 Performing Wiremap test 1 Disconnect the cable path to be tested from all network components 2 Connect the LanXPLORER to one end of...

Страница 39: ...erence 3 Wiremap results 4 LanXPLORER 5 Length of pairs 6 Lines 7 Total length 8 Remote Active Remote indicated by LED display Examples of errors Pairs or pins with errors are shown in red Item Description 1 Short circuit 2 Discontinuities 3 Line crossed 7 Select More to view detailed test results Figure 42 Wiremap Figure 43 Short circuit ...

Страница 40: ...sts The LanXPLORER uses the test results to complete an overview of all servers and printers present in the connected network It also output the total number of all devices found A maximum of 511 hosts can be detected and displayed 6 5 1 Performing test 1 Select the menu point Tests on the standby screen 2 Select the menu point Netmap 3 Select Run to start the test 6 5 2 Saving Netmap for comparis...

Страница 41: ...your selection with Apply NOTE The name of the file selected for comparison then appears in the menu window at the top right 3 Select Run to start the comparison test The LanXPLORER then displays a comparison list for the current Netmap and the saved Netmap Image Description same The same host was recognized in the comparison file and the current Netmap diff The host is new in the current Netmap o...

Страница 42: ...and how long the host requires to reply For this purpose the LanXPLORER sends a preset number of pings to the target address and waits for the reply from the host 6 7 1 Performing test 1 Select the menu point Ping 2 Select Setup to define the test parameters 3 Save the entry made with Apply You can exit the menu without saving the changes with Escape 4 Select Run to start the test 6 7 2 Display re...

Страница 43: ... to start the test The LanXPLORER now writes the calls sequentially and shows the last 10 calls that have been recorded 6 8 2 Display results Image Description Call The call is evaluated as passed The call is evaluated as fault No Consecutive number Start Call begin to Call end Length Call period QOS Service quality Call corresponds with the quality parameters Call does not correspond with the qua...

Страница 44: ...ng the changes with Escape 4 Select Run to start the test 6 9 2 Display results Image Description Target IP target address Info Passed Test passed Failed Test failed Hop IP address of hop skipped Tx ms Time required to reach next hop in milliseconds 6 10 Blink This test allows display of the Ethernet port to which the test cable is connected 6 10 1 Performing test 1 Select the menu point Blink 2 S...

Страница 45: ...ming voltage Measurement of incoming current Calculation of resulting power Comparison of test results with standard values 6 11 2 Display results Image Description Status Passed PoE recognised Failed PoE not recognised Test Type Type of test Pair Pair Voltage Voltage Current Current Power Power 6 12 Loop This test allows measurement of the network transfer rate In this test the LanXPLORER serves ...

Страница 46: ...ORER can provide information on the MAC and IP level of the connected PC Moreover information is output on data transfer traffic 1 Select the menu point PC Diag 2 Select Run to start the test 6 14 Statistics The availability of individual statistics depends on the model version and test setup of the LanXPLORER Statics are kept automatically on active networks and saved together with the tests perf...

Страница 47: ...st the LanXPLORER can test wireless networks within reception range An overview the tests available is given in Table CHAPTER 4 1 Select the menu Ports WiFi 2 Select Scan to start recognition of the networks 6 15 1 Connecting to a network 3 Select a network with which you want make a connection 4 Select Join in order to connect with the network selected 5 Confirm the screen message with OK if you ...

Страница 48: ...to connect with the network 13 Confirm the screen message with OK The SSID of the network with which you are connected will be displayed in bold and underlined 14 Select Save to store all test results in the current job 15 Select Details to view further information on individual networks 6 15 2 Performing tests The name of the IP address and of the network is shown on the standby screen with which...

Страница 49: ...se of such remnants loose with domestic wastes the fibre splinters pose an injury hazard Before cleaning SFP modules we recommend removing them from the instrument This ensures that light cannot be admitted inadvertently during the cleaning process CAUTION Observe the maximum measuring range when connecting SFP modules to a light conducting link see specifications for individual SFP modules Exceed...

Страница 50: ... a USB storage device connected to the LanXPLORER 1 Store the firmware update on an empty USB storage device 2 Plug the USB storage device into the USB interface on the LanXPLORER 3 Switch on the LanXPLORER 4 Ensure that the rechargeable batteries in the LanXPLORER are charged or connect the LanXPLORER to mains power 5 Select the menu point Setup 6 Select the menu point System 7 Select the menu po...

Страница 51: ...uded Quantity Description 1 Tool 10 Replacement insert Changing the socket insert 1 Switch the LanXPLORER off 2 Connect the tool onto the socket insert that has to be replaced 3 Carefully pull out the insert from the socket using the tool 4 Insert in the new insert into the socket of the LanXPLORER using your finger Figure 55 Changing the socket Figure 56 Changing the socket ...

Страница 52: ...entative or one of the IDEAL INDUSTRIES affiliates listed below If your local representative does not offer service itself it can help you to send your tester in to an authorised IDEAL INDUSTRIES Ltd service office North South America IDEAL INDUSTRIES Corporation 9650 Chesapeake Drive San Diego CA 92123 Tel 800 854 2708 Fax 858 715 7003 DACH Germany Austria Switzerland IDEAL INDUSTRIES GmbH Gutenb...

Страница 53: ...DEAL INDUSTRIES BRASIL LTDA America Business Park Av Marginal do Rio Pinheiros 05200 201 F 05693 000 Sao Paulo SP Brasil Telephone main 55 11 3759 8777 Telephone techsupport 55 11 3759 8776 Fax 55 11 3759 8775 Email Brazil idealindustries com Mexico IDEAL Industries Mexico Parque Intermex Periferico Sur 7999 A Col Sta Ma Tequepexpan Tlaquepaque Jalisco 45601 Mexico Tel 52 33 37702320 Fax 52 33 377...

Страница 54: ...54 10 2 Internet IDEAL INDUSTRIES Ltd has set up a website for LAN cable testing products where you can obtain the latest information on cable testing applications and download firmware upgrades with the aid of your PC and a modem ...

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