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Symptom
Suggested
action
Universal
Serial
Bus
(USB)
port
problems
Verify
that:
1.
You
are
not
trying
to
use
a
USB
device
during
POST
if
you
have
a
standard
(non-USB)
keyboard
attached
to
the
keyboard
port.
Note:
If
a
standard
(non-USB)
keyboard
is
attached
to
the
keyboard
port,
the
USB
is
disabled
and
no
USB
device
will
work
during
POST.
2.
The
correct
USB
device
driver
is
installed.
3.
Your
operating
system
supports
USB
devices.
4.
If
a
USB
hub
is
in
use,
disconnect
the
USB
device
from
the
hub
and
connect
it
directly
to
the
server.
Note:
When
two
servers
are
merged
together
the
CD-ROM,
diskette
drive,
keyboard,
USB
ports,
mouse,
and
video
are
disabled
on
the
secondary
server.
A
USB
device
does
not
work.
ServerGuide
problems
v
Ensure
that
the
system
is
a
supported
server
with
a
startable
(bootable)
CD-ROM
drive.
v
If
the
startup
(boot)
sequence
settings
have
been
altered,
ensure
that
the
CD-ROM
drive
is
first
in
the
startup
sequence.
v
If
more
than
one
CD-ROM
drive
is
installed,
ensure
that
only
one
drive
is
set
as
the
primary
drive.
Start
the
CD
from
the
primary
drive.
Setup
and
Installation
CD
will
not
start.
ServeRAID
program
cannot
view
all
installed
drives
–
or
–
cannot
install
NOS.
v
Ensure
that
there
are
no
duplicate
SCSI
IDs
or
IRQ
assignments.
v
Ensure
that
the
hard
disk
drive
is
connected
properly.
The
Operating
System
Installation
program
continuously
loops.
Make
more
space
available
on
the
hard
disk.
ServerGuide
will
not
start
your
NOS
CD.
Ensure
that
the
NOS
CD
you
have
is
supported
by
the
ServerGuide
program.
See
the
CD
label
for
a
list
of
supported
NOS
versions.
Cannot
install
NOS
–
option
is
unavailable.
Ensure
that
the
NOS
is
supported
on
the
server.
If
the
NOS
is
supported,
either
there
is
no
logical
drive
defined
(ServeRAID
systems)
or
the
ServerGuide
System
Partition
is
not
present.
Run
the
ServerGuide
setup
and
configuration
program,
and
ensure
that
setup
is
complete.
Symptom-to-FRU
index
179
Содержание xSeries 440 8687
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Страница 258: ...Part Number 4949 49Y0156 1P P N 24P2935...