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IBM xSeries 330 Type 8675: Installation Guide

Most computers, operating systems, and application programs come with information
that contains troubleshooting procedures and explanations of error messages and
error codes. The information that comes with your server also describes the
diagnostic tests that you can perform.

If you suspect a software problem, refer to the information for the operating system or
application program.

Calling for service

Please have the following information ready:

•

Machine type, model, and serial number

•

Description of the problem

•

Exact wording of any error messages

•

Hardware and software configuration information

To find the telephone number for the HelpCenter nearest you, see "Telephone
numbers" in “Getting information, help, and service” on page 39.

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Содержание X 330 Series

Страница 1: ...CD Welcome Go to the Server Support flow chart Cable the server and options Start the server Install options Drives Microprocessors Adapters Memory Did the server start correctly Yes No Use ServerGuid...

Страница 2: ...ing information provided with your server to determine the cause of the problem and the action to take Flash the latest levels of BIOS service processor diagnostics and RAID code You can download this...

Страница 3: ...IBM IBM xSeries 330 Type 8675 Installation Guide...

Страница 4: ...ndix A Warranty information on page 43 and Appendix B Notices on page 53 Note First Edition January 2002 Copyright International Business Machines Corporation 2002 All rights reserved US Government Us...

Страница 5: ...king with cables 16 Cabling the RS 485 ports 16 Connecting the servers with a C2T chain 17 Cable management 19 Chapter 3 Server power controls and indicators 21 Turning on the server 21 Turning off th...

Страница 6: ...neral Terms 45 Part 2 Country unique Terms 47 Appendix B Notices 53 Edition notice 53 Trademarks 54 Important notes 54 Electronic emission notices 55 Federal Communications Commission FCC statement 55...

Страница 7: ...uin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation dieses Produkts die Sicherheitshinweise lesen Pr...

Страница 8: ...vi IBM xSeries 330 Type 8675 Installation Guide Antes de instalar este producto lea la informaci n de seguridad L s s kerhetsinformationen innan du installerar den h r produkten...

Страница 9: ...reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attac...

Страница 10: ...atement 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product...

Страница 11: ...e and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the d...

Страница 12: ...er supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts ins...

Страница 13: ...operating systems require a device driver to use MXT See the User s Reference on the IBM xSeries 330 Type 8675 Documentation CD for more information on MXT If you have access to the World Wide Web you...

Страница 14: ...mm 25 72 in Width 439 93 mm 17 32 in Weight approximately 12 7 kg 28 lb when fully configured Integrated functions Advanced System Management processor with support for IBM Remote Supervisor Adapter...

Страница 15: ...on of a potentially lethal or extremely hazardous procedure step or situation Before you begin Before you begin to install options in your server read the following information Become familiar with th...

Страница 16: ...If it is necessary to set the device down place it in its static protective package Do not place the device on your system unit cover or on a metal table Take additional care when handling devices dur...

Страница 17: ...rews on the rear of the server 4 Pull the cover release lever back 5 Slide the cover off the server Attention For proper cooling and airflow replace the cover before turning on the server Operating th...

Страница 18: ...are installed in either slot 1 or 2 Your server supports a 5 0 V PCI adapter in slot 2 and a 3 3 V PCI adapter in slot 1 Your server uses a rotational interrupt technique to configure PCI adapters You...

Страница 19: ...ot cover in place by sliding it upward and off the frame of the server 5 Remove the expansion slot cover 6 See the documentation that comes with your adapter for any cabling instructions for internal...

Страница 20: ...rly seated adapters might cause damage to the system board the riser card or the adapter d If you opened the adapter retention latch in step 8a push down on the latch now until it clicks into place se...

Страница 21: ...e on the ServerGuide CD The Red Hat Linux 7 2 operating system includes MXT support natively and does not need a separate device driver The MXT Aware OS setting must be Enabled the default value and t...

Страница 22: ...page 3 4 If necessary remove the PCI adapter in slot 2 for easier access to the DIMM connectors 5 Touch the static protective package containing the DIMM to any unpainted metal surface on the server...

Страница 23: ...If you use any other ServeRAID or SCSI configuration you cannot hot swap a hard disk drive you must turn the server off and unplug the power cord before installing or replacing a drive Note For detai...

Страница 24: ...xternal cables and power cords reconnect them now then turn on the server 5 Check the hard disk drive status light and activity light to verify that the hard disk drive is operating properly If the am...

Страница 25: ...et 1 U47 and the second microprocessor is installed in socket 2 U79 Both microprocessors share the system load Attention To avoid damage and to ensure proper server operation review the following befo...

Страница 26: ...n Carefully press the microprocessor into the connector Attention To avoid bending the pins do not use excessive force 6 Push the release lever down to lock the microprocessor into place 7 Install the...

Страница 27: ...o not engage the ledge properly it will be extremely difficult to remove the cover later 2 Install the cover by placing it into position and sliding it forward Make sure that the cover engages the tab...

Страница 28: ...The following sections discuss each of these options While reading about these options remember that they are independent of each other 1 Refer to the following illustration to locate the connectors o...

Страница 29: ...RJ 45 connectors 3 Starting at the topmost server to be included in the ASM bus plug one end of the cable into the RS 485 B connector and the other end of the cable into the RS 485 A connector of the...

Страница 30: ...same time 5 If you are using a flat panel monitor you might need to adjust the image lock on your monitor when multiple servers are connected using C2T chaining cables To adjust this image select one...

Страница 31: ...or on press the Select button on server 1 in the C2T chain 2 Check the monitor to see if it is working 3 Use the mouse or pointing device to open an application 4 Test your keyboard by typing a few wo...

Страница 32: ...20 IBM xSeries 330 Type 8675 Installation Guide...

Страница 33: ...you have a SCSI hard disk drive in your server check the hard disk drive status light and activity light to verify that the hard disk drives are operating properly See Server controls and indicators o...

Страница 34: ...system is different Read all the documentation about shutting down the operating system before continuing 2 Press the power control button on the front of the server Server controls and indicators Thi...

Страница 35: ...s between several servers See Configuring the ASM processor on page 28 for information about configuring the system management processor Select light This green LED lights when the monitor keyboard an...

Страница 36: ...t duplicates the system error light on the front of the server Power on light This green LED lights and stays on when you turn on your server and will blink when the server is in Standby mode This lig...

Страница 37: ...r to select operating system wake up support and to set menu wait times For information about how to start this utility see Using the PXE Boot Agent Utility program on page 27 ServerGuide CDs The Serv...

Страница 38: ...icts Note If your server has a redundant array of independent disks RAID adapter installed use the configuration method that is supplied with the RAID adapter to view or change SCSI settings for devic...

Страница 39: ...The ServerGuide CDs provide state of the art programs to detect the server model and hardware options that are installed configure server hardware provide device drivers and install your network opera...

Страница 40: ...ct any device drivers Complete the following steps to update the ASM firmware 1 Turn off your server 2 Insert the diskette into the diskette drive 3 Turn on your server If your server does not start u...

Страница 41: ...names and numbers that correspond to the server designations to which they apply 6 Press F6 to save the values and return to the main menu To return to the main menu without saving press Esc 7 When yo...

Страница 42: ...30 IBM xSeries 330 Type 8675 Installation Guide...

Страница 43: ...the problems See the Troubleshooting charts on page 34 for more information Event or error logs The system event or error log contains all error messages that are issued during POST and all system st...

Страница 44: ...emains call for service One long and one short If the video controller on the system board is being used call for service If you installed an optional video adapter replace the failing adapter One lon...

Страница 45: ...am and verify that the interrupt resource settings are correct 1801 PCI adapter out of ROM space error Remove a PCI adapter or disable a PCI device in the Configuration Setup program 2400 or 2462 Vide...

Страница 46: ...have been altered ensure that the CD ROM drive is first in the startup sequence If more than one CD ROM drive is installed ensure that only one drive is set as the primary drive Start the CD from the...

Страница 47: ...t turn on an external SCSI option before turning on the server For more information see your SCSI expansion enclosure documentation The SCSI expansion enclosure used to work but does not work now Gene...

Страница 48: ...banks of memory on the DIMMs are enabled The server might have automatically disabled a DIMM bank when it detected a problem or a DIMM bank could have been manually disabled Look in the POST error log...

Страница 49: ...e C2T device breakout cable You installed the necessary device drivers for the applications If the items above are correct and the screen remains blank call for service The screen is wavy unreadable r...

Страница 50: ...ce Power problems Verify that The power cables are properly connected to the server The electrical outlet functions properly The type of memory installed is correct If you just installed an option rem...

Страница 51: ...nd that serial port A is connected to either serial connector A J68 or serial connector B J39 on the system board If the problem remains call for service Software problem To determine if problems are...

Страница 52: ...ions and the requested information will be sent to your fax machine In the U S and Canada to access the IBM Automated Fax System call 1 800 426 3395 Getting help and service If you have a problem with...

Страница 53: ...Installation and maintenance of application programs Refer to your IBM hardware warranty for a full explanation of IBM warranty terms Be sure to retain your proof of purchase to obtain warranty servi...

Страница 54: ...ion technology support implementation and management services For more information about these services refer to the Integrated Technology Services Web site at http www ibm com services its For techni...

Страница 55: ...hardware under warranty trained service personnel are available to provide the applicable level of service either on site or at an IBM service center as determined by IBM Engineering Change managemen...

Страница 56: ...gnostic tests that you can perform If you suspect a software problem refer to the information for the operating system or application program Calling for service Please have the following information...

Страница 57: ...a Machine is a specified fixed period commencing on its Date of Installation The date on your sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise If a Machine...

Страница 58: ...hine or part the item IBM or your reseller replaces becomes its property and the replacement becomes yours You represent that all removed items are genuine and unaltered The replacement may not be new...

Страница 59: ...N THOSE UNDER THE FIRST ITEM LISTED ABOVE 2 LOSS OF OR DAMAGE TO YOUR RECORDS OR DATA OR 3 SPECIAL INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES LOST PROFITS OR LOST SAVINGS...

Страница 60: ...ction Disputes and differences arising out of or in connection with this Agreement shall be finally settled by arbitration which shall be held in Singapore in accordance with the rules of the Internat...

Страница 61: ...that Act Limitation of Liability The following is added to this Section Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993 the limitations i...

Страница 62: ...es and obligations of each of us arising from or relating in any manner to the subject matter of this Statement without regard to conflict of laws principles as well as Country unique terms and compet...

Страница 63: ...ntractual terms in cases of ordinary negligence EGYPT Limitation of Liability The following replaces item 2 in this Section as to any other actual direct damages IBM s liability will be limited to the...

Страница 64: ...d of their possibility SOUTH AFRICA NAMIBIA BOTSWANA LESOTHO AND SWAZILAND Limitation of Liability The following is added to this Section IBM s entire liability to you for actual damages arising in al...

Страница 65: ...OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer o...

Страница 66: ...ms Inc in the United States other countries or both Other company product or service names may be the trademarks or service marks of others Important notes Processor speeds indicate the internal clock...

Страница 67: ...ction against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in acco...

Страница 68: ...the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the...

Страница 69: ...provals for the country in which the equipment will be installed IBM power cords for a specific country or region are usually available only in that country or region IBM power cord part number Used i...

Страница 70: ...Costa Rica Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Japan Korea South Liberia Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname...

Страница 71: ...Setup Utility program 25 controller IDE 2 SCSI 2 video 2 controls and indicators 22 cover installing 15 removing 5 D diagnostic program 31 DIMM See memory module 10 diskette drive features 2 problem 3...

Страница 72: ...ystem 27 notes important 54 notices electronic emission 55 FCC Class A 55 O operating system installing 27 option problems 38 P PCI bus A 6 bus B 6 expansion slots 6 pointing device problems 36 POST b...

Страница 73: ...e 22 T testing C2T chain 19 trademarks 54 troubleshooting chart 31 diagnostic tools 31 POST 31 troubleshooting charts 34 turning off the server 21 turning on the server 21 U United States electronic e...

Страница 74: ...62 IBM xSeries 330 Type 8675 Installation Guide...

Страница 75: ......

Страница 76: ...IBM Part Number 32P0284 Printed in the United States of America 32P 284...

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