Information
Provided
at
the
Library
Manager
Console
The
Library
Manager
console
provides
information
about
many
of
the
failure
and
exception
conditions
reported
to
the
host.
It
also
provides
overall
status
about
the
operation
of
the
library.
This
section
shows
several
windows
you
can
use
for
problem
determination.
See
for
details
about
the
windows.
The
windows
are
described
in
the
order
you
should
follow
when
determining
the
source
of
the
problem.
Operator
Note:
The
primary
aids
for
problem
determination
should
be
the
messages
posted
on
the
host
console.
Use
the
information
at
the
Library
Manager
console
only
as
additional
information
to
aid
in
finding
the
fault.
Problem
Determination
Using
System
Summary
The
System
Summary
window
(see
provides
an
overall
view
of
the
status
of
the
library.
If
the
System
Summary
window
is
not
displayed
on
the
console,
select
the
Status
menu,
then
select
the
System
summary...
option.
summarizes
the
key
fields
and
what
action
to
take.
Table
26.
Problem
Determination
Using
System
Summary
Window
Field
Name
Action
Cannot
Display
System
Summary
If
the
System
Summary
window
cannot
be
displayed,
a
failure
has
occurred
in
the
Library
Manager.
Call
your
service
representative.
Operational
mode
Auto
should
be
indicated,
showing
normal
operation.
Pause
shows
that
the
3494
Tape
Library
has
stopped
performing
automated
operations.
1.
Determine
why
the
mode
is
not
Auto.
2.
Check
the
Enclosure
doors
,
Overall
system
,
and
Intervention
fields.
3.
Ensure
that
the
front
doors
are
closed.
4.
Place
the
3494
Tape
Library
in
Auto
mode.
Library
Manager
Online
should
be
indicated,
showing
normal
operation.
Offline
shows
that
the
Library
Manager
is
not
communicating
with
any
of
the
tape
drives
in
the
3494
Tape
Library.
1.
Determine
why
the
Library
Manager
is
offline.
2.
Place
the
Library
Manager
in
the
Online
state.
Enclosure
doors
Closed
should
be
indicated,
showing
normal
operation.
Open
indicates
that
one
or
more
doors
are
open
and
that
automated
operations
are
paused.
1.
Ensure
that
the
front
doors
are
closed.
2.
Return
the
3494
Tape
Library
to
Auto
mode.
3.
If
you
cannot
set
the
3494
Tape
Library
to
Auto
mode,
call
your
service
representative.
Direct
attach
ports
A
hexadecimal
number,
0–3
and
8–B,
should
be
displayed
for
each
installed
and
initialized
port.
If
a
dash
is
displayed,
that
port
is
not
initialized.
1.
Ensure
that
the
host
is
powered
on
and
operating.
2.
Ensure
that
the
any
device
driver
program
on
the
host
is
initialized.
3.
Call
your
service
representative.
Chapter
8.
Problem
Determination
Procedures
453
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