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Obtaining error information from an IBM System p
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Содержание System Storage TS2900

Страница 1: ...TS2900 Tape Autoloader IBM...

Страница 2: ...Copyright IBM Corp 2022 US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp...

Страница 3: ...uration and customization Logging in to the Operator Panel Logging in to the Web User Interface Labeling and loading tape cartridges Verifying the installation Verifying the host connection Registerin...

Страница 4: ...ry chip LTO CM Bar code labels Guidelines for the use of bar code labels Write Protect switch Cartridge care and handling Provide training Ensuring proper packaging Proper acclimation and environmenta...

Страница 5: ...stries Association JEITA Notice Japan Voluntary Control Council for Interference VCCI Notice Korea Notice People s Republic of China Notice Russia Notice Taiwan Notice United Kingdom Notice United Sta...

Страница 6: ...oloader is useful for high level evaluation of the product and planning for the implementation of the product What s new Introduction The IBM TS2900 Tape Autoloader Machine Type 3572 provides compact...

Страница 7: ...The library provides the following capabilities Remote management with the Web User Interface LCD display for local management Mixed media support Removable tape magazine Configurable I O station Ran...

Страница 8: ...1 Rear panel component descriptions Number Component Description 1 Power connector The library connects to a 110 220 volt ac power supply 2 Power switch1 The library is powered ON OFF with the power...

Страница 9: ...pring Figure 2 shows the cartridge location label 1 and ruler 2 that appear on the cartridge magazine The ruler provides an indication of the distance when the magazine is opened or withdrawn to the e...

Страница 10: ...400 MB s L6 280 MB s L5 400 MB s L6 280 MB s L5 240 MB s L4 280 MB s L5 240 MB s L4 160 MB s L3 Burst data rate 1200 MB s 600 MB s 600 MB s 600 MB s 600 MB s Nominal load to ready time 16 seconds 15...

Страница 11: ...d section of the IBM LTO Ultrium Tape Drive SCSI Reference Archive mode unthread The time that is required for an unload depends on how the cartridge has been used during the mount This is based on th...

Страница 12: ...Reads and writes data on 8960 tracks 32 tracks at a time Teal WORM Teal and silvery gray Ultrium 8 12 TB 30 TB at 2 5 1 compression 11 6 TB xxxxxxL8 WORM xxxxxxLY 20 000 Reads and writes data on 6656...

Страница 13: ...brary must have network access to an SMTP server See Locating management functions SNMP Support The Simple Network Management Protocol SNMP allows the library to send alerts over a LAN network to a mo...

Страница 14: ...uirements The library supports an independent customer network Host requirements Optional features More features that are available for your library To order extra features contact your IBM sales repr...

Страница 15: ...xcessive dust and debris can damage tapes and tape drive Avoid areas near frequently used doorways open windows fans air conditioners copier rooms stacks of supplies that collect dust printers and smo...

Страница 16: ...lity and energy efficiency The allowable operating environment represents where the equipment was tested to verify functionality Gas and particulate exposure Table 5 Gas and particulate exposure Conta...

Страница 17: ...dling acoustical noise sound power level LwAD in Bels 1 Bel 10 dB 6 6 Maximum acoustical noise sound power level LwAD in Bels 1 Bel 10 dB 6 8 Power cords and receptacles Electrical and safety informat...

Страница 18: ...idad Tobago Venezuela US 2 Australia 2 8 m 250V FC 9831 AAS PN 39M5102 HVEC SA P PN 23R7153 AS 3112 NZS 198 Argentina Australia China Colombia New Zealand Papua New Guinea Paraguay Uruguay Western Sam...

Страница 19: ...Zambia 7 Switzerland 2 8 m 250V FC 9828 AAS PN 39M5158 HVEC SA P PN 23R7150 SEV SN 416534 Liechtenstein Switzerland 8 Italy 2 8 m 250V FC 9830 AAS PN 39M5165 HVEC SA P PN 23R7152 CEI 23 16 Chile Ethio...

Страница 20: ...Japan 15 Japan HV 2 8 m 250V FC 9843 AAS PN 39M5186 HVEC SA P PN 23R6983 JIS C8303 C8306 Japan 16 Korea HV 2 8 m 250V FC 9844 AAS PN 39M5219 HVEC SA P PN 23R6984 KS C8305 K60884 1 Korea 17 India HV 2...

Страница 21: ...ry functions are supported by using a standard Management Information Block MIB Hyper Text Transfer Protocol HTTP An embedded web server provides a management GUI for library management and query capa...

Страница 22: ...and User s Guide For applications that use other device drivers see Application software to determine which drivers to use IBM maintains the levels of device drivers and driver documentation for the...

Страница 23: ...uter and the library Registering for support notification Support notification registration provides email notification when new firmware levels are updated and are available for download and installa...

Страница 24: ...o the chassis with three flat head screws 6 on each side Figure 1 Figure 1 Attaching side rails to the library chassis 3 Turn the library over and attach the desktop feet 1 to the designated locations...

Страница 25: ...The library requires 1 EIA unit 1U of rack space Each unit is separated by a small space Table 1 lists the parts in the rack mount assembly kit A Phillips head screwdriver preferably with a magnetic...

Страница 26: ...safety Also verify that no desktop feet are attached to the bottom of the library To install the library in a rack follow the steps 1 Verify that your rack kit includes all the necessary contents See...

Страница 27: ...rew holes face outwards Figure 5 Figure 5 Creating the rail assemblies 6 Install the rail assemblies into the rack Figure 6 Ensure the 3 holes in the front of the unit align with the 1U space marked o...

Страница 28: ...ch rear bracket Figure 8 Tighten the other rear bracket screws to secure the library to the rack Figure 8 Securing the rear of the library in the rack 9 Run the SAS cable power cable and Ethernet cabl...

Страница 29: ...Method 1 Plug the Ethernet cable into your server to access the Web User Interface directly This method modifies your server network settings to match the library default settings You can also use the...

Страница 30: ...k settings from the Web User Interface see Logging in to the Web User Interface The library is set to default settings when first purchased To view the default settings see Default settings Many of th...

Страница 31: ...ng tape cartridges The procedure for loading the library with cartridges To load the library with data and cleaning cartridges complete the following procedure 1 From the top menu screen on the Operat...

Страница 32: ...brary State To take the library online with Operator Panel Commands Change Library State Note The tape drive is always online regardless of whether the library is online or offline Verifying the host...

Страница 33: ...eges see Web User Interface functions and roles The Web User Interface With the Web User Interface you can monitor configure and operate most library functions from a web browser The Operator Panel Wi...

Страница 34: ...e is always N A Number of cartridges in the active slots Number of active slots Number of cartridges in the cleaning inactive slots Number of cleaning inactive slots Number of cartridges in the I O St...

Страница 35: ...rary The Table 1 shows the information according to the type of component selected Table 1 Library components and status Component Status 1 Library Displays the Unit status and Library settings Unit S...

Страница 36: ...moved directly from Tier 1 in one column to Tier 2 in another column in a single move operation intermediate move operations are required 2 Cartridges cannot be moved to the accessor with Move comman...

Страница 37: ...problems Click Submit to save the new user Note A new user s Password status is set to Expired A new user is presented with a Login failure message and given the opportunity to create a new password M...

Страница 38: ...ssible range for this configuration option is 0 10 There is no limitation if 0 is selected Maximum number of days before password must be changed Choose the maximum number of days before the password...

Страница 39: ...the drive In which case the next cartridge in sequence will be loaded into the drive To start sequential mode if Auto load is not Enabled use the Move Cartridges command to load the first cartridge in...

Страница 40: ...nfiguration Select the corresponding option to obtain an IP address automatically DHCP or to use a static IP address Enter the following parameters if you are using static IP address settings IPv6 add...

Страница 41: ...fault port number is 3801 SSL port number The port number of the primary encryption key manager for SSL The default port number is 443 6 Select the Secondary EKM Server Settings Library Managed Encryp...

Страница 42: ...twork automatically with the clock on your host computer or manually Note 1 If you manually set your date and time you must reset the date and time after the library is power cycled and after a librar...

Страница 43: ...server is specified in the Network settings Sender address Mail header information Subject Mail header information 3 Enter the email addresses to be notified when an event takes place in the Mail To...

Страница 44: ...ication Password When an Authentication algorithm is enabled an Authentication Password is required see Configuring Password Rules Settings Confirm Re enter the Authentication Password to confirm it P...

Страница 45: ...the system defaults to the self signed certificate and private key that shipped with the machine Note The imported SSL Certificate Private Key is not saved during the Save Restore function on the Auto...

Страница 46: ...ibrary Settings box click Save to create a configuration file of your library on your computer To restore a library configuration 1 Click Browse to navigate to and select your saved configuration file...

Страница 47: ...resses Selecting predefined values toggling states 1 To set the predefined value toggling state press Enter to select the menu item 2 With the Plus and Minus keys select the predefined value toggling...

Страница 48: ...PLACE CLEANING MEDIA Drive requested cleaning ON ON OFF OFF CLEAN DRIVE Drive is being cleaned ON Flashes 1 time per second OFF OFF CLEANING Any error that is detected by the library or drive controll...

Страница 49: ...he home position of that cartridge unless the host issues a rewind and unload command to the drive In which case the next cartridge in sequence is loaded into the drive To start sequential mode if aut...

Страница 50: ...Settings Change Subnet Mask Set Prefix Length b Enter the IPv4 prefix length c Press Enter again to apply the setting or Cancel to reject the setting d Press Cancel to backtrack through the menu hiera...

Страница 51: ...nage Library Library State Commands Change Library State Unlock magazine3 Manage Library Unlock Magazine Unlock Magazine Unlock I O Station4 Not available with this interface Unlock I O Station Ship t...

Страница 52: ...b Configure Library Network See Configuring network settings Not available with this interface Configure Web GUI settings Not available with this interface Configuration Configure Web GUI settings Unl...

Страница 53: ...e or any changes made to the drive for that release These firmware updates are intended to increase overall reliability improve tape handling reduce the possibility of data errors and enhance diagnost...

Страница 54: ...ed is when your backup application requires that it has control Manual cleaning Manual cleaning requires that you select a menu option from the Web User Interface or Operator Panel to clean the tape d...

Страница 55: ...the cartridge is moved back to the I O station The bar code is read again and compared with the value stored earlier 3 When prompted remove the scratch cartridge from the I O station The result of the...

Страница 56: ...chnical Support You are experiencing trouble configuring your library 1 If you have a recent backup of your configuration proceed to the next step If you do not try to save one now Web User Interface...

Страница 57: ...ook for problems with the host interface cabling the HBA the device driver or the backup application software Table 4 Cartridge problems Problem Solution Cartridge failing to load and unload properly...

Страница 58: ...d password correctly The account name and password are case sensitive 2 Verify that other library users are not entering commands from the Web User Interface or Operator Panel at the same time you are...

Страница 59: ...he encryption operation if the drive resets and POST complete without errors 3 Ensure that the correct media is being used Data encryption is only supported by LTO 4 Data cartridges and later Encrypti...

Страница 60: ...at most questions are answered in your documentation 3 Be prepared to explain whether the software or hardware worked properly anytime in the past Have you changed anything recently 4 Pinpoint the exa...

Страница 61: ...n Sense data ASC ASCQ Additional Sense Code Additional Sense Code Qualifiers Information about ASC ASCQ is listed in Sense data Description Description of the error detail Link to more details about t...

Страница 62: ...power supply and try again If the problem is corrected run Library Verify before normal library operations resume See Running library verify test If the problem persists see Contacting IBM technical s...

Страница 63: ...0057 0058 A bar code reader read error detected Suspect the bar code reader cable connection CHK 0058 0059 A bar code reader FLASH control error detected Suspect the bar code reader cable connection...

Страница 64: ...otor sync error detected Suspect the X encoder sensor or X motor CHK 0082 0083 During an eject operation or move operation to a storage position the X origin sensor is not detected Suspect the X origi...

Страница 65: ...centering sensor X motor or P motor CHK 00C9 00D0 Checksum error detected during firmware update CHK 00D0 1 Confirm the firmware file version 2 Reinstall the firmware file 3 Cycle the power supply an...

Страница 66: ...valid data sent to drive NAK detected CHK 0200 1 Reseat all cables See Reseating cables 2 Cycle the power supply and try again If the problem is corrected run Library Verify before normal library oper...

Страница 67: ...n Drive Not loaded Clean Drive Expired medium Clean Drive Write protect error Clean Drive Cleaning execution failure Clean Drive I O Error File open failure Download Drive Logs Download Library Logs S...

Страница 68: ...today However if this change occurs the MIB is written to minimize impact to the SNMP monitoring station At the time of this writing the TapeAlert flags in this appendix correctly represent TapeAlert...

Страница 69: ...supported by the tape drive Flag Number Flag Name Description Action Required 3 Hard error Set for any unrecoverable read write or positioning error this flag is set with flags 4 5 or 6 See the action...

Страница 70: ...ed humidity of the drive See Contacting IBM technical support 36 Drive temperature Set when the drive temperature sensor indicates that the drive s temperature exceeds the recommended temperature of t...

Страница 71: ...and from the Operator Panel and Web User Interface Moving the library from a rack to a desktop This procedure is used to relocate a library that is mounted in a rack with the rack mount kit to a deskt...

Страница 72: ...ary Save Restore Save to save the current library configuration to a file for easy restoration 3 After your configuration is saved log out of the Web User Interface and close the Internet browser 4 Fr...

Страница 73: ...e 4 Figure 4 Removing screws at the front of the library 12 Remove the flat head screws 8 to remove the left 3 and right 4 front brackets from the front of the library chassis Figure 5 Figure 5 Removi...

Страница 74: ...of the library Figure 9 Figure 9 Attaching the cover to the library chassis rear screws 5 Place the library in the wanted desktop location Important Do not place the library on its side Do not stack...

Страница 75: ...azine command from the Operator Panel and Web User Interface you can unlock the magazine manually See Unlocking the cartridge magazine manually 5 From the Operator Panel select Move to Ship Position a...

Страница 76: ...library chassis with 2 flat head screws 8 on each side Figure 6 Use the bottom two screw holes on each side Figure 6 Attaching the front brackets to the library chassis 3 Attach the left 1 and right...

Страница 77: ...he front of the rack rail Figure 9 Installing the rail assemblies 6 Slide the library chassis into the rack Secure the front of the library to the rack with the large black screws 11 in the bottom hol...

Страница 78: ...stomer Replaceable Unit CRU At CRU replacement the serial number of the new library must be changed to the serial number of the old library to maintain IBM entitlement to service If the static IP addr...

Страница 79: ...to restore the saved configuration from your old library to your new library Answer No to maintain the current configuration of the new library and to display the next Confirm Dialog box Figure 3 Ove...

Страница 80: ...coverage if applicable is not interrupted The tag is important for customer inventory accuracy Follow the instructions on the RID tag precisely Figure 1 RID tag 1 Copy the machine type MT and serial...

Страница 81: ...t 0074 0000 or greater to support the Ultrium 8 drives Ensure any host applications and software are at the minimum level required to support Ultrium 8 tape drives TLS 1 2 Library firmware must be at...

Страница 82: ...ata from the Web User Interface See Saving and restoring configuration settings Physical Library Machine type 3572 TL Serial Number Library Name Auto Cleaning Bar code label length Logical Library Lib...

Страница 83: ...passwords that are created User names and passwords are case sensitive Table 1 User Accounts User name Access Level Password admin Administrator secure Support Notification User name Password LTO med...

Страница 84: ...e tape Cartridge care and handling Incorrect handling or an incorrect environment can damage cartridges or their magnetic tape Repositioning or reattaching a leader pin Information about repairing you...

Страница 85: ...specially formatted WORM tape cartridge is required see Figure 1 Each WORM cartridge has a unique worldwide cartridge identifier WWCID which consists of the unique CM chip serial number and the unique...

Страница 86: ...ode label contains A volume serial number VOLSER that is human readable A bar code that the library can read Note LTO drives do not require cartridges to have bar code labels Specific library types or...

Страница 87: ...idue on the cartridge remove it by gently rubbing it with your finger Do not use a sharp object water or a chemical to clean the label area Examine the label before it is applied to the cartridge Do n...

Страница 88: ...idges Examples of cartridge problems Several examples of cartridge problems Provide training Providing training to the users of your tape drive can prolong the life of your tape cartridges Post proced...

Страница 89: ...elds of greater than 100 oersteds for example terminals motors video equipment X ray equipment or fields that exist near high current cables or power supplies Such exposure can cause the loss of recor...

Страница 90: ...possibility of media damage and potential loss Perform the following steps Procedure 1 Look for cartridge mishandling 2 Use the IBM Leader Pin Reattachment Kit part number 08L9129 to correctly seat t...

Страница 91: ...ge To reposition the leader pin complete the following steps Procedure 1 Slide open the cartridge door 1 in Figure 2 and locate the leader pin 2 you might need to shake the cartridge gently to roll th...

Страница 92: ...he tape Touching the tape in an area other than the end can damage the tape s surface or edges which might interfere with read or write reliability Figure 1 Leader Pin Reattachment Kit The following p...

Страница 93: ...e 5 Note Use care to ensure that the tape is centered over the leader pin Failure to properly center the tape on the pin causes the repaired cartridge to fail When the tape is properly centered a 0 25...

Страница 94: ...set 90 degrees from each other to accomplish complete erasure in one pass for higher throughput Degaussing makes the cartridge unusable If you burn the cartridge and tape ensure that the incineration...

Страница 95: ...r any authorized IBM Business Partner by specifying Machine Type 3589 Model 014 Specify the VOLSER characters that you want You can also order through an IBM media Authorized Distributor 1 5 TB Ultriu...

Страница 96: ...oose to have the CRU added removed or replaced by an IBM service representative there is a charge for the service Note There are two CRU Part Numbers for the S4H Generation 4 Tape Drive Library Chassi...

Страница 97: ...information on user roles see Managing For a comparison on user role access privileges see Web User Interface functions and roles Connecting to the library with the Telnet service port The Telnet ser...

Страница 98: ...t head screws 6 on each side to remove the left 5 and right 3 rails from the chassis Figure 3 Figure 3 Removing side rails from the library chassis For a rack mounted library remove the library from t...

Страница 99: ...re 6 Library chassis cover screw locations 6 Lift the library chassis cover off vertically Figure 7 Figure 7 Library chassis cover removal Installation is the reverse of the removal procedure Internal...

Страница 100: ...including the Operator Panel and accessor and is responsible for monitoring the library to ensure that the library is functioning properly It stores vital product data VPD such as library settings se...

Страница 101: ...es to minimize tape damage and lost data 5 DO NOT TOUCH the magnetic tape or tape path Both are sensitive to the oil and salt from your skin Use clean lint free gloves when you are working around magn...

Страница 102: ...he cover from the internal drive 5 Inspect the drive to decide which of the following conditions most closely matches the symptom on the drive Tape spooled off supply reel All the tape appears to be o...

Страница 103: ...ttach the leader pin to the remaining tape 4 Locate the threader intermediate gear 1 in Figure 1 near the rear of the drive You can use your finger to rotate the threader intermediate gear 1 in Figure...

Страница 104: ...e tape ends loosely mending them together 5 Set the drive on its left side with the head and tape path facing up 6 Turn the supply reel 4 in Figure 1 clockwise carefully guiding the mended portion of...

Страница 105: ...otor 2 Outer guide rail 4 Supply reel motor 2 Begin spooling the tape back into the cartridge by turning the supply reel motor 4 in Figure 1 clockwise 3 Continue spooling into the cartridge until the...

Страница 106: ...procedure 11 Reassemble the library chassis See Ending procedure Ending procedure 1 Reinstall the drive in the library See Removing the tape drive from the library 2 Reinstall the library chassis cov...

Страница 107: ...ata breakout in this example follows SENSE DATA aabb xxxx ccdd eeee eeee eeee eeee eeee ffgg hhxx ssss ssss ssss ssss ssss 0600 0000 1200 0000 0000 0000 0000 0000 0200 0300 0000 0000 0000 0000 0000 00...

Страница 108: ...following example of SCSI Sense Data was received from a System p Open System host and shows a Tape Drive Failure and what the sense data would look like Like the SCSI sense data in the previous examp...

Страница 109: ...YES ii Statistic NO c Reference code selection i Option 1 ii Reference codes ALL d Device selection i Option 1 ii Device type or resource names ALL 7 On the Log Analysis Report screen enter a 5 on an...

Страница 110: ...contact IBM Director of Licensing IBM Corporation North Castle Drive MD NC119 Armonk NY 10504 1785 US Such information may be available subject to appropriate terms and conditions including in some c...

Страница 111: ...emarks or trademarks of Adobe Systems Incorporated in the United States and or other countries IT Infrastructure Library is a registered trademark of the Central Computer and Telecommunications Agency...

Страница 112: ...act an IBM representative or reseller for any questions Electromagnetic compatibility notices The following Class A statements apply to IBM products and their features unless designated as electromagn...

Страница 113: ...ndesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten EMVG bzw der EMC Richtlinie 2014 30 EU f r Ger te der Klasse A Dieses...

Страница 114: ...nvironment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communic...

Страница 115: ...es accompanied by symbols that represent the severity of the safety condition Most danger or caution notices contain a reference number Dxxx or Cxxx Use the reference number to check the translation i...

Страница 116: ...shock Mechanical Hazards for example a safety cover missing are potentially harmful to people Chemical Do not use solvents cleaners or other chemicals that are not approved for use on this product Be...

Страница 117: ...g labels on the equipment in the rack to determine the total power requirement of the supply circuit For sliding drawers Do not pull out or install any drawer or feature if the rack stabilizer bracket...

Страница 118: ...ective earthing terminal or at points marked with R010 Always ensure that a load of 95 kg 210 lb is inside the bottom of the rack compliance ID RR001 especially before relocating or servicing units wi...

Страница 119: ...it board that adds function to a computer adj Adjustment Administrator The Administrator role has access to all menus The default password is secure and the default PIN is 0000 AES Advanced Encryption...

Страница 120: ...unt of data that can be contained on storage media and expressed in bytes of data cartridge manual rewind tool A device that can be fitted into the reel of a cartridge and used to rewind tape into or...

Страница 121: ...s a tape drive or tape library that can receive and send data device driver A file that contains the code that is needed to use an attached device DHCPv6 The Dynamic Host Configuration Protocol for IP...

Страница 122: ...lfunction Error log A data set or file in a product or system where error information is stored for later access ESD Electrostatic discharge ESP Encapsulating Security Payload An Internet Protocol tha...

Страница 123: ...cle per second hex Hexadecimal High Voltage Differential HVD A logic signaling system that enables data communication between a supported host and the library HVD signaling uses a paired plus and minu...

Страница 124: ...Protocol TCP IP network Networks that use the TCP IP protocol route messages that are based on the IP address of the destination See IPv4 and IPv6 IPL Initial program load IPSec IP security A set of...

Страница 125: ...n of portions of another pattern of characters master file A file that is used as an authority in a job and that is relatively permanent even though its contents might change Synonymous with main file...

Страница 126: ...unit without the continual control of a computer Contrast with online online Pertaining to the operation of a functional unit that is under the continual control of a computer Contrast with offline OP...

Страница 127: ...process or function of tightening the tape onto the cartridge if it is sensed that the tape has a loose wrap on the cartridge RFC Request for Comments Request for Comments RFC documents are a series o...

Страница 128: ...rts data rates of 80 or 160 MBps Ultra160 SCSI Uses a 16 bit bus and supports data rates of 80 or 160 MBps Ultra320 SCSI Uses a 16 bit bus and supports data rates of 320 MBps SME System Managed Encryp...

Страница 129: ...by a single node U UART Universal asynchronous receiver transmitter UL Underwriter s Laboratories unload Prepare the tape cartridge for removal from the drive utilities Utility programs utility progra...

Страница 130: ...devices and levels of operating systems are supported It also gives requirements for adapters and tells how to configure hosts to use the device driver All of the above are with the Ultrium family of...

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