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Server Support

Yes

See the troubleshooting
information that comes with
the server to determine
the cause of the problem
and the action to take.

Update the firmware to the
latest level.
You can download firmware from

http://www.ibm.com/servers/
eserver/support/xseries/
index.html

Software

Yes

Hardware

Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list at

http://www.ibm.com/servers/eserver/
serverproven/compat/us/.

Is the server working

correctly?

Is the problem

solved?

Hardware or

software problem?

View support telephone numbers at

http://www.ibm.com/planetwide/.

View information about IBM Support Line at

or view support telephone numbers at

http://w

ww.ibm.com/services/sl/products/

http://www.ibm.com/planetwide/.

http://www.ibm.com/support/mysupport/.

Yes

Is the problem

solved?

Is the problem

solved?

Содержание LS21 - BladeCenter - 7971

Страница 1: ...Support Web site Before installing the BladeCenter LS21 Type 7971 or LS41Type 7972 blade server in a BladeCenter unit complete the following procedures Install and configure the rack according to the...

Страница 2: ...tions and verify that all optional devices you installed are on the ServerProven list at http www ibm com servers eserver serverproven compat us Is the server working correctly Is the problem solved H...

Страница 3: ...BladeCenter LS21 Type 7971 and LS41 Type 7972 Installation and User s Guide...

Страница 4: ...d the Warranty and Support Information document for your blade server type on the Documentation CD Second Edition January 2007 Copyright International Business Machines Corporation 2006 All rights res...

Страница 5: ...Removing the bezel assembly 22 Installing a SAS hard disk drive 23 Installing additional memory 24 Installing an additional microprocessor 27 Installing an I O expansion card 31 Installing a small for...

Страница 6: ...istance 57 Before you call 57 Using the documentation 57 Getting help and information from the World Wide Web 58 Software service and support 58 Hardware service and support 58 IBM Taiwan product serv...

Страница 7: ...alleert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation...

Страница 8: ...e caution or danger statement in the IBM Safety Information book For example if a caution statement begins with a number 1 translations for that caution statement appear in the IBM Safety Information...

Страница 9: ...quipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instruc...

Страница 10: ...fiber optic devices or transmitters are installed note the following v Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are...

Страница 11: ...power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove...

Страница 12: ...13 DANGER Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions To avoid these hazards ensure that your system electrical requirements do not exceed br...

Страница 13: ...For information about the terms of the warranty and getting service and assistance see the Warranty and Support Information document for your blade server on the Documentation CD You can obtain up to...

Страница 14: ...sible when the blade server is not in the BladeCenter unit The LS41 Type 7972 blade server is available in two configurations Some models come with the optional multi processor expansion MPE unit and...

Страница 15: ...wing documentation also comes with the blade server v Problem Determination and Service Guide This document is in Portable Document Format PDF on the IBM Documentation CD It contains information to he...

Страница 16: ...e Install and use tab 4 Click Product documentation The IBM Documentation CD You can run the IBM Documentation CD on any personal computer that meets the hardware and software requirements The IBM Doc...

Страница 17: ...drive then run the following command from the mnt cdrom directory sh runlinux sh Select your blade server from the Product menu The Available Topics list displays all the documents for your blade serv...

Страница 18: ...nient or problem situations v Attention These notices indicate possible damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage could...

Страница 19: ...ble width models Drives Supports small form factor Serial Attached SCSI SAS drives One in single width models or two in double width models Integrated functions v Dual Gigabit Ethernet controllers v E...

Страница 20: ...ide program detects installed hardware options and provides the correct configuration programs and device drivers For more information about the ServerGuide Setup and Installation CD see Using the Ser...

Страница 21: ...serted into the BladeCenter unit You can configure and monitor the power environment by using the management module For more information about configuring and using power throttling see the management...

Страница 22: ...ete list of operating systems that support IBM Director see the IBM Director Compatibility Document This document is in Portable Document Format PDF at http www ibm com pc support site wss document do...

Страница 23: ...e cover to see the components For the double width type blade server you must remove the MPE unit to see the components on the blade server system board The following illustration shows the major comp...

Страница 24: ...12 BladeCenter LS21 Type 7971 and LS41 Type 7972 Installation and User s Guide...

Страница 25: ...ade server remotely by using the management module v If the blade server is connected to power the power on LED is flashing slowly the operating system supports the Wake on LAN feature and the Wake on...

Страница 26: ...ED Information LED Blade error LED Media tray select button Power control button Power on LED KVM select button Press this button to associate the shared BladeCenter unit keyboard video and mouse port...

Страница 27: ...you can use the management module Web interface to determine whether local control has been disabled on the blade server Note The operating system in the blade server must provide USB support for the...

Страница 28: ...ents including connectors for user installable options for the blade server DIMM 4 DIMM 3 DIMM 2 DIMM 1 SAS hard disk drive I O expansion card Battery Blade expansion Concurrent KVM Microprocessor 1 M...

Страница 29: ...e area where you are working Place removed covers and other parts in a safe place v Back up all important data before you make changes to disk drives v Before you remove a hot swap blade server from t...

Страница 30: ...electrostatic discharge ESD wrist strap especially when you handle modules optional devices or blade servers To work correctly the wrist strap must have a good contact at both ends touching your skin...

Страница 31: ...ve unintended consequences Some configuration information and update options are established according to bay number if you reinstall the blade server into a different bay you might need to reconfigur...

Страница 32: ...er is installed in a BladeCenter unit remove it see Removing the blade server from the BladeCenter unit on page 19 for instructions 3 Carefully lay the blade server down on a flat static protective su...

Страница 33: ...ps 1 Read the safety information beginning on page v and Installation guidelines on page 17 2 Open the blade server cover see Opening the blade server cover on page 20 for instructions 3 If the expans...

Страница 34: ...tion guidelines on page 17 2 Open the blade server cover see Opening the blade server cover on page 20 for instructions 3 If you are removing the bezel assembly from the blade server and an expansion...

Страница 35: ...move the blade server from the BladeCenter unit See Removing the blade server from the BladeCenter unit on page 19 for instructions 3 Carefully lay the blade server on a flat static protective surface...

Страница 36: ...in blade server BIOS the blade server can support a minimum of 1 GB and a maximum of 32 GB of system memory for single width blade servers or a maximum of 64 GB of system memory for blade servers with...

Страница 37: ...these steps it is important that you v Do not press or squeeze the chip surface of the DIMM during installation v Do not rock the DIMM when inserting it into the connector v When inserting a DIMM simu...

Страница 38: ...the DIMM to any unpainted metal surface on the BladeCenter unit or any unpainted metal surface on any other grounded rack component in the rack in which you are installing the DIMM for at least 2 sec...

Страница 39: ...ng a microprocessor v Always install microprocessors that have the same cache size and type the same clock speed electrical specifications and identical internal and external clock frequencies includi...

Страница 40: ...nit is attached to the blade server remove the expansion unit see Removing an expansion unit on page 21 6 Locate microprocessor socket one if a microprocessor is already installed then locate the micr...

Страница 41: ...he microprocessor over the microprocessor socket Align the notches on both sides of the microprocessor with the notches in the socket and carefully place the microprocessor into the socket f Carefully...

Страница 42: ...UNTIL TIGHT 720 720 13 If you have other options to install or remove do so now otherwise go to Completing the installation on page 36 30 BladeCenter LS21 Type 7971 and LS41 Type 7972 Installation an...

Страница 43: ...I O expansion card In a blade server with an MPE installed you can install an additional small form factor card or standard form factor expansion card If the blade server has an MPE installed a high s...

Страница 44: ...rd on the blade server and an expansion unit is installed remove the expansion unit see Removing an expansion unit on page 21 6 Touch the static protective package that contains the expansion card to...

Страница 45: ...20 for instructions 5 If you are installing the expansion card on the blade server and an expansion unit is installed remove the expansion unit see Removing an expansion unit on page 21 6 Touch the s...

Страница 46: ...lade server that will be connected to an expansion unit If you will be installing a high speed expansion card on the blade server with an expansion unit installed remove the expansion unit see Removin...

Страница 47: ...tective surface 4 Open the cover see Opening the blade server cover on page 20 for instructions 5 If you are installing the cKVM card on the blade server and an expansion unit is installed remove the...

Страница 48: ...s energy is present when the blade server is connected to the power source Always replace the blade cover before installing the blade server 4 Reinstall the blade server into the BladeCenter unit see...

Страница 49: ...connector Control panel cable To install the blade server bezel assembly complete the following steps 1 Read the safety information beginning on page v and Installation guidelines on page 17 2 If inst...

Страница 50: ...r is installed remove it by pulling the cover off of the connector 5 If you are installing an MPE unit and the MPE connector cover on your blade server is installed remove it by pulling the cover off...

Страница 51: ...you removed the bezel assembly replace it now see Installing the bezel assembly on page 37 for instructions 3 If you removed an expansion unit from a double width type blade server replace it now see...

Страница 52: ...ay for the blade server An additional bay is required for each blade expansion device connected to the blade server Notes v When any blade server or option is in blade bays 7 through 14 in a BladeCent...

Страница 53: ...different blade bay from the one from which it was removed could have unintended consequences and you might have to reconfigure the blade server If this is the initial installation for the blade serv...

Страница 54: ...the keyboard video mouse select button See Understanding the control panel and LEDs on page 14 for information about these buttons and their functions The Ethernet controllers on the blade server comm...

Страница 55: ...ftware setup tools and installation tools that are designed for the blade server Use this CD during the installation of the blade server to configure basic hardware features and to simplify the instal...

Страница 56: ...ons in the Configuration Setup Utility program the changes are reflected in the system summary you cannot change settings directly in the system summary Processor Summary Select this choice to view in...

Страница 57: ...module Web interface You can set keyboard operating characteristics such as whether the blade server starts with the keyboard number lock on or off You can enable the blade server to run without a dis...

Страница 58: ...log entries v Save Settings Select this choice to save the changes you have made in the settings v Restore Settings Select this choice to cancel the changes you have made in the settings and restore...

Страница 59: ...information during setup to configure the hardware The ServerGuide program simplifies operating system installations by providing updated device drivers and in some cases installing them automaticall...

Страница 60: ...and Installation CD you must have the operating system CD to install the operating system The ServerGuide program has the following features v Sets system date and time v Detects installed hardware o...

Страница 61: ...mplete the installation The BladeCenter CD ROM drive must be associated with the blade server before you perform this step Installing the operating system without ServerGuide If you have already confi...

Страница 62: ...ng the Configuration Setup Utility program on page 44 Each Ethernet controller on the system board is routed to a different I O module in I O module bay 1 or bay 2 The routing from an Ethernet control...

Страница 63: ...as for the controller 4 Ping an external computer on the network connected to the switch module or pass thru module If you can ping the external computer the Ethernet controller that you enabled is as...

Страница 64: ...the blade server make sure that the blade server is the owner of the keyboard video and mouse and watch the monitor screen 2 When the LSI Logic Configuration Utility message appears press Ctrl C 3 Us...

Страница 65: ...ouse and removable media drives The BladeCenter unit uses USB for internal communication with these devices 2 Some operating systems such as Red Hat Linux 7 3 enable you to select the type of mouse th...

Страница 66: ...system you plan to install see http www ibm com servers eserver xseries systems_management Downloading operating system installation instructions You can download operating system installation instruc...

Страница 67: ...erver If the blade server does not start after you have performed the preceding actions see the Problem Determination and Service Guide on the BladeCenter Documentation CD Diagnostic tools overview Th...

Страница 68: ...ions Symptom Suggested action The ServerGuide Setup and Installation CD will not start v Make sure that the CD ROM drive is associated with the blade server that you are configuring v Make sure that t...

Страница 69: ...ubmit a request for information You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the documentation that is...

Страница 70: ...pported by Support Line in your country or region see http www ibm com services sl products For more information about Support Line and other IBM services see http www ibm com services or see http www...

Страница 71: ...10504 1785 U S A INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES...

Страница 72: ...demarks and logos are trademarks of Sun Microsystems Inc in the United States other countries or both Adaptec and HostRAID are trademarks of Adaptec Inc in the United States other countries or both Li...

Страница 73: ...local and national regulations IBM encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed IBM offers a variety of product return pr...

Страница 74: ...the return recycling and recovery of WEEE Customer participation is important to minimize any potential effects of EEE on the environment and human health due to the potential presence of hazardous su...

Страница 75: ...cycle de vie selon cette norme In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of...

Страница 76: ...and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Class A emission compliance statement This Class A digital apparatus...

Страница 77: ...ensed communication equipment Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures T...

Страница 78: ...66 BladeCenter LS21 Type 7971 and LS41 Type 7972 Installation and User s Guide...

Страница 79: ...ry 16 microprocessor 16 MPE board 16 SAS hard disk drives 16 system board 16 controller enable or disable Ethernet 44 enable or disable SCSI 44 Ethernet 50 memory 9 Serial Attached SCSI SAS 23 control...

Страница 80: ...y select button 15 memory specifications 7 memory module installing 24 order of installation 24 specifications 7 9 supported 7 microprocessor heat sink 29 installing 27 specifications 7 MPE removing 2...

Страница 81: ...ations BladeCenter LS21 and LS41 7 standard form factor expansion card installing 33 start options 45 starting the blade server 13 startup sequence setting 45 static electricity 18 static sensitive de...

Страница 82: ...70 BladeCenter LS21 Type 7971 and LS41 Type 7972 Installation and User s Guide...

Страница 83: ......

Страница 84: ...Part Number 42C4897 Printed in USA 1P P N 42C4897...

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