Starting
the
diagnostic
programs
and
viewing
the
test
log
The
IBM
Enhanced
Diagnostics
programs
isolate
problems
from
your
computer
hardware
and
software.
The
programs
run
independently
of
the
operating
system.
This
method
of
testing
is
generally
used
when
other
methods
are
not
accessible
or
have
not
been
successful
in
isolating
a
problem
suspected
to
be
hardware
related.
Complete
the
following
Starting
the
diagnostic
programs
Complete
the
following
steps
to
start
the
Enhanced
Diagnostics
programs.
Note:
If
you
are
already
running
the
Enhanced
Diagnostics
program,
see
“Viewing
the
test
log.”
1.
Start
the
Enhanced
Diagnostics
programs.
v
To
start
the
Enhanced
Diagnostics
programs
in
a
Windows
operating
system,
complete
the
following
steps:
a.
Restart
the
computer
and
when
the
message
To
start
the
Product
Recovery
program
is
displayed,
quickly
press
F11.
b.
Select
System
utilities
.
c.
Select
Run
diagnostics
to
start
the
diagnostics
programs.
v
To
start
the
Enhanced
Diagnostics
programs
in
Red
Hat
Linux
operating
system,
complete
the
following
steps:
a.
Restart
the
computer.
b.
When
the
operating
system
selection
menu
is
displayed,
select
IBM
Preload
Recovery
&
Diagnostics.
c.
Select
Run
diagnostics
to
start
the
diagnostics
programs.
(Optionally,
insert
the
IBM
Enhanced
Diagnostics
diskette
and
restart
the
computer.
See
“Using
the
IBM
Enhanced
Diagnostics
diskette”
on
page
18
for
more
information.)
2.
Run
the
applicable
diagnostics
program
and
when
the
Diagnostic
Programs
screen
appears,
select
Utility
.
3.
When
you
are
diagnosing
hard
disk
drives,
select
SCSI
Fixed
Disk
Test
for
the
most
thorough
test.
Select
Fixed
Disk
Test
for
any
of
the
following
situations:
v
You
want
to
run
a
faster
test.
v
The
server
contains
RAID
arrays.
v
The
server
contains
SATA
or
IDE
hard
disk
drives.
Viewing
the
test
log
Complete
the
following
steps
to
view
the
test
log.
1.
Start
and
run
the
Enhanced
Diagnostics
programs,
see
“Starting
the
diagnostic
programs.”
2.
Select
View
Test
Log
from
the
list;
then,
follow
the
instructions
on
the
screen.
The
test
log
records
data
about
system
failures
and
other
pertinent
information.
The
test
log
will
not
contain
any
information
until
after
the
diagnostic
program
has
run.
3.
Save
the
test
log
to
a
file
on
a
diskette
or
to
your
hard
disk.
Notes:
a.
To
save
the
test
log
to
a
diskette,
you
must
use
a
diskette
that
you
have
formatted
yourself;
this
function
does
not
work
with
preformatted
diskettes.
If
the
diskette
has
sufficient
space
for
the
test
log,
the
diskette
can
contain
other
data.
Chapter
3.
Diagnostics
13
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