IBM eServer 330 xSeries, Руководство по установке

Страница: 47 / 76

Chapter 5. Solving problems
35
Table 5. Troubleshooting charts.
CD-ROM drive Suggested action
CD-ROM drive is not
recognized. Verify that:
1. The IDE channels are enabled in the Configuration/Setup
Utility program.
2. All cables and jumpers are installed correctly.
3. The correct device driver is installed for the CD-ROM drive.
Diskette drive Suggested action
Diskette drive in-use
light stays on, or the
system bypasses the
diskette drive. If there is a diskette in the drive, verify that:
1. The diskette drive is enabled in the Configuration/Setup Utility
program.
2. The diskette is good and not damaged. (Try another diskette if
you have one.)
3. The diskette contains the necessary files to start the server.
4. Your software program is OK.
If the diskette drive in-use light stays on, or the system continues
to bypass the diskette drive, call for service.
Expansion enclosure
problems
Suggested action
The SCSI expansion
enclosure used to work,
but does not work now. Verify that:
1. The cables for all external SCSI options are connected
correctly.
2. The last option in each SCSI chain, or the end of the SCSI
cable, is terminated correctly.
3. Any external SCSI option is turned on. You must turn on an
external SCSI option before turning on the server.
For more information, see your SCSI and expansion enclosure
documentation.
General problems Suggested action
Problems such as
broken cover locks or
indicator lights not
working. Call for service.
Intermittent problems Suggested action
A problem occurs only
occasionally and is
difficult to detect. Verify that:
1. All cables and cords are connected securely to the rear of the
server and attached options.
2. When the server is turned on, air is flowing from the rear of the
server at the fan grill. If there is no air flow, the fan is not
working. This causes the server to overheat and shut down.
3. Ensure that the SCSI bus and devices are configured correctly
and that the last external device in each SCSI chain is
terminated correctly.
If the items above are correct, call for service.