IBM eServer 330 xSeries Скачать руководство пользователя страница 55 | Manualshive

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Chapter 5. Solving problems

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For more information about these services, see the online information.

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Содержание eServer 330 xSeries

Страница 1: ...ver and options Start the server Install options Drives Microprocessors Adapters Memory Did the server start correctly Yes No Use ServerGuide to setup and configure hardware Did configuration complete...

Страница 2: ...ing information provided with your server to determine the cause of the problem and the action to take Flash the latest levels of BIOS service processor diagnostics and RAID code You can download this...

Страница 3: ...IBM IBM xSeries 330 Installation Guide SC06 P455 80...

Страница 4: ...ation in Appendix 1 Product warranty and notices on page 45 Note First Edition August 2001 Copyright International Business Machines Corporation 2001 All rights reserved US Government Users Restricted...

Страница 5: ...nnecting the servers with a C2T chain 17 Cable management 19 Chapter 3 Server power controls and indicators 21 Turning on the server 21 Turning off the server 21 Server controls and indicators 22 Fron...

Страница 6: ...oduct warranty and notices 45 Warranty information 45 Warranty period 45 IBM Statement of Limited Warranty 45 Notices 53 Edition notice 54 Processing date data 54 Trademarks 54 Important notes 55 Elec...

Страница 7: ...uin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation dieses Produkts die Sicherheitshinweise lesen Pr...

Страница 8: ...o not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electr...

Страница 9: ...r immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations Statement 3 CAUTION When laser products such as CD ROMs D...

Страница 10: ...power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs Some laser products contain...

Страница 11: ...at has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If...

Страница 12: ...x IBM xSeries 330 Installation Guide...

Страница 13: ...Wide Web you can obtain up to date information about your xSeries 330 server and other IBM server products at http www ibm com eserver xseries The machine type and serial number are located on the ID...

Страница 14: ...t for IBM Remote Supervisor adapter One Ultra160 SCSI controller Two 10BASE T 100BASE TX Intel Ethernet controllers with Wake on LAN WOL support Two Universal Serial Bus USB ports Two RS 485 Advanced...

Страница 15: ...statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation Before you begin Before you begin to install options in your server read the...

Страница 16: ...s necessary to set the device down place it in its static protective package Do not place the device on your system unit cover or on a metal table Take additional care when handling devices during col...

Страница 17: ...r plastic shield to reach some parts in the server For proper cooling and airflow replace the clear plastic shield before replacing the cover Attention For proper cooling and airflow replace the cover...

Страница 18: ...2 Your server supports 5 0 V and universal PCI adapters it does not support 3 3 V only adapters Your server uses a rotational interrupt technique to configure PCI adapters You can use this technique...

Страница 19: ...Removing the cover on page 5 4 Remove the expansion slot clip that holds the expansion slot cover in place by sliding it upward and off the frame of the server 5 Remove the expansion slot cover 6 See...

Страница 20: ...to the system board the riser card or the adapter d Push down on the blue adapter retention latch until it clicks into place securing the adapter e Replace the expansion slot clip by sliding it down u...

Страница 21: ...rotective package containing the DIMM to any unpainted metal surface on the server Then remove the DIMM from the package Attention To avoid breaking the retaining clips or damaging the DIMM connectors...

Страница 22: ...xSeries Documentation CD Installing a hard disk drive Some models of the xSeries 330 come with a non hot swap hard disk drive Some models come with empty drive bays and a SCSI backplane The xSeries 33...

Страница 23: ...ic shield Note The clear shield must be installed to maintain proper air flow and cooling inside the server 8 If you have other options to install install them now Otherwise continue with Installing t...

Страница 24: ...e drive connects to the backplane d Push the tray handle toward the closed position until it locks the drive in place 4 Reconnect the external cables and power cords then turn on the server Working wi...

Страница 25: ...e microprocessor internal and external clock frequencies are identical See the ServerProven list at http www ibm com pc compat for a list of microprocessors for use with your server Attention When you...

Страница 26: ...cessor connector d When the clip is in place press the heat sink lever down into the locked position 9 Replace the clear shield Note The clear shield must be installed to maintain proper air flow and...

Страница 27: ...ve check the lights to verify proper operation Working with cables Your server has two different cabling options the Advanced System Management ASM bus and the Cable Chain Technology C2T The following...

Страница 28: ...ting the ASM bus The servers in the ASM bus are referred to by their assigned addresses and not their position in the rack After you install the server in the rack complete the following steps to conn...

Страница 29: ...does not affect its IP address Operational notes 1 Server 1 usually the server at the bottom of the rack is the server to which you connect the C2T breakout cable 2 Server 1 must not be turned off pow...

Страница 30: ...om of the rack is the server to which you connect the C2T break out cable 3 Turn the servers on and check the operation of the monitor pointing device and keyboard with each server See Turning on the...

Страница 31: ...servers and connect the C2T breakout cable directly to the C2T Out connector of the server Turn on power up the server and retry the devices If the devices work you probably have a bad C2T chaining ca...

Страница 32: ...20 IBM xSeries 330 Installation Guide...

Страница 33: ...you have a SCSI hard disk drive in your server check the hard disk drive status light and activity light to verify that the hard disk drives are operating properly See Server controls and indicators o...

Страница 34: ...is different Read all the documentation about shutting down the operating system before continuing 2 Press the power control button on the front of the server Server controls and indicators This sect...

Страница 35: ...RS 485 ports are used for creating a system management bus between several servers Select light This green LED lights when the monitor keyboard and mouse are logically connected to this server This li...

Страница 36: ...licates the system error light on the front of the server Power on light This green LED lights and stays on when you turn on your server and will blink when the server is in standby mode This light du...

Страница 37: ...this utility see Using the PXE Boot Agent Utility program on page 27 ServerGuide CDs The ServerGuide CDs include software setup and installation tools that are specifically designed for IBM servers Yo...

Страница 38: ...SI IDs Locate and correct configuration conflicts Note If your server has a redundant array of independent disks RAID adapter installed use the configuration method that is supplied with the RAID adap...

Страница 39: ...The ServerGuide CDs provide state of the art programs to detect the server model and hardware options that are installed configure server hardware provide device drivers and install your network oper...

Страница 40: ...y It does not affect any device drivers To update the ASM firmware perform the following steps 1 Turn off your server 2 Insert the diskette in the diskette drive 3 Turn on your server If your server d...

Страница 41: ...names and numbers that correspond to the server designations to which they apply 6 Press F6 to save the values and return to the main menu To return to the main menu without saving press Esc 7 When yo...

Страница 42: ...30 IBM xSeries 330 Installation Guide...

Страница 43: ...rect the problems See the Troubleshooting charts on page 34 for more information Event or error logs The system event or error log contains all error messages that are issued during POST and all syste...

Страница 44: ...m board might contain a failing component 1 Verify that the keyboard and pointing devices are connected properly 2 Ensure that nothing is resting on the keyboard 3 Disconnect the pointing device then...

Страница 45: ...Serial port configuration conflict Start the Configuration Setup program and ensure that the IRQ and I O port assignments needed by the serial port are available 1601 Service Processor update needed...

Страница 46: ...vice Table 4 ServerGuide startup problems Setup Suggested action Setup and Installation CD will not start Ensure that the system is a supported server with a startable bootable CD ROM drive If the sta...

Страница 47: ...n enclosure used to work but does not work now Verify that 1 The cables for all external SCSI options are connected correctly 2 The last option in each SCSI chain or the end of the SCSI cable is termi...

Страница 48: ...t of memory displayed is less than the amount of memory installed Verify that 1 The memory modules are seated properly 2 You have installed the correct type of memory 3 If you changed the memory you u...

Страница 49: ...Enabled If the problem persists call for service Only the cursor appears Call for service The monitor works when you turn on the server but goes blank when you start some application programs Verify...

Страница 50: ...ot power on Verify that 1 The power cables are properly connected to the server 2 The electrical outlets are operating properly 3 The type of memory installed is correct 4 If you have just installed a...

Страница 51: ...ll for service Software problem Suggested action Suspected software problem To determine if problems are caused by the software verify that 1 Your server has the minimum memory requirements needed to...

Страница 52: ...S and Canada you can receive by fax marketing and technical information on many topics including hardware operating systems and local area networks LANs You can call the IBM Automated Fax System 24 h...

Страница 53: ...nfiguration of BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance...

Страница 54: ...entation and management services For more information about these services refer to the Integrated Technology Services Web site at http www ibm com services its For technical assistance with the insta...

Страница 55: ...Chapter 5 Solving problems 43 For more information about these services see the online information...

Страница 56: ...44 IBM xSeries 330 Installation Guide...

Страница 57: ...ed subsequently or otherwise Unless IBM specifies otherwise the following warranties apply only in the country where you acquire the Machine Nothing in this Statement of Limited Warranty affects any s...

Страница 58: ...conformance with their Specifications IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation At its discretion IBM or your reseller w...

Страница 59: ...luding fundamental breach negligence misrepresentation or other contract or tort claim except for any liability that cannot be waived or limited by applicable laws IBM is liable for no more than 1 dam...

Страница 60: ...e legislation Limitation of Liability The following is added to this Section Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation IBM...

Страница 61: ...untry in which you acquired the Machine in the first sentence laws of Hong Kong Special Administrative Region INDIA Limitation of Liability The following replaces items 1 and 2 of this Section 1 liabi...

Страница 62: ...and France Germany Greece Iceland Ireland Italy Latvia Lithuania Luxembourg Netherlands Norway Portugal Spain Sweden Switzerland or United Kingdom you may obtain warranty service for that Machine in a...

Страница 63: ...PPLY TO THE COUNTRY SPECIFIED AUSTRIA AND GERMANY The IBM Warranty for Machines The following replaces the first sentence of the first paragraph of this Section The warranty for an IBM Machine covers...

Страница 64: ...d your sole remedy whether in contract or in tort in respect of any default shall be limited to damages ITALY Limitation of Liability The following replaces the second sentence in the first paragraph...

Страница 65: ...BM intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any non IBM product program or service IBM may have patents or pendin...

Страница 66: ...d or otherwise distributed by IBM You should contact the vendors responsible for those products directly to determine the capabilities of their products and update them if needed This IBM hardware pro...

Страница 67: ...digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment...

Страница 68: ...Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the prod...

Страница 69: ...safety approvals for the country in which the equipment will be installed IBM power cords for a specific country or region are usually available only in that country or region IBM power cord part num...

Страница 70: ...a Rica Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Japan Korea South Liberia Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiw...

Страница 71: ...and indicators 22 cover installing 14 removing 5 D diagnostic program 31 DIMM See memory module 9 diskette drive problem 35 standard 2 display problems 37 Documentation CD 1 E electrical input 2 elec...

Страница 72: ...installing 27 option problems 38 P PCI bus A 6 bus B 6 expansion slots 6 pointing device problem 36 problems 36 POST beep codes 31 error logs 31 error messages 31 32 power problem 38 specifications 2...

Страница 73: ...c tools 31 POST 31 troubleshooting charts 34 turning off the server 21 turning on the server 21 U United States electronic emission Class A notice 55 United States FCC Class A notice 55 USB port probl...

Страница 74: ...62 IBM xSeries 330 Installation Guide...

Страница 75: ......

Страница 76: ...IBM Part Number 25P2567 Printed in the United States of America 25P2567...

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