IBM DCS3860, Инструкция по установке, использованию и обслуживанию

Страница: 150 / 204

Table 20. Troubleshooting (continued)
Problem
indicator
Component Possible cause Possible solutions
Link fault amber
LED lit ESM SAS communication
failure
1. Reconnect the SAS cable
2. Replace the SAS cable
3. If the LED is still lit, replace
either the ESM or the
controller. Also, consider
replacing the device at the
other end of the SAS cable.
Parts listing
The replaceable components that are available for the DCS3860 storage system and
EXP3800 storage enclosure are described in this section.
To check for an updated parts listing on the Web, complete the following steps:
1.
Go to http://www.ibm.com/servers/storage/support/.
2. On the “Support for System Storage and TotalStorage products” page, under
Select your product , in the Product family field, select Disk systems .
3. In the Product field, select IBM System Storage DCS3860 .
4. Click Go .
5. For documentation updates, click the Install/Use tab.
Replaceable components are of three types:
v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your
responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged
for the installation.
v
Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or
request IBM to install it, at no additional charge, under the type of warranty
service that is designated for your server.
v
Field replaceable unit (FRU): FRUs must be installed only by trained service
technicians.
For information about the terms of the warranty and getting service and assistance,
see the
Warranty Information document that comes with the storage system and
storage enclosure.
Figure 67 on page 133 illustrates parts for the DCS3860.
132
IBM System Storage DCS3860 Storage System: Installation, User's, and Maintenance Guide