USB peripherals
If a keyboard, mouse, or other USB peripheral is not working, use the following
steps to troubleshoot the problem.
1. If the USB device has an on/off switch, turn the device off and then turn it back
on.
2. Reseat the USB device.
3. Install the USB device into another USB port on the workstation connection
device. If the USB device works in another USB port, the original USB port
might be failing.
4. Configure the USB permissions on the workstation connection device to enable
support for all USB devices.
a. Open a Web browser from another system on the same subnet as the
workstation connection device.
b. Direct the Web browser to the IP address of the workstation connection
device.
c. Login to the workstation-connection-device interface.
d. Click
Permissions
, then
USB
.
e. Configure the first row of the USB device list:
1) To configure the "Entry Type" select
Class
.
2) To configure the "Device Class" select
Any
.
3) To configure the "Sub Class" select
Any
.
4) To configure the "Protocol" select
Any
.
5) Click
Apply
to use the new settings.
5. Install the USB device on another system.
v
If it does not work, replace the USB device.
v
If the USB device works on another system, the workstation connection
device might need to be replaced.
Updating the IBM CP20 Workstation Connection Device firmware
The following section gives information on how to update the firmware for the IBM
CP20 Workstation Connection Device.
Notes:
1. The workstation connection device and the compression card on the host
system must be at the same firmware levels. For information on how to verify
the firmware level and updated the firmware of the compression card, see the
"Installation and User's Guide"
for your host system.
2. Changes are made periodically to the IBM Web site. The actual procedure might
vary slightly from what is described in this document.
Follow the steps below to update the firmware for your IBM CP20 Workstation
Connection Device:
1. Go to http://www.ibm.com/systems/support/.
2.
Under
Product support
, click
BladeCenter
.
3. From the
Product family
menu, select
CP20 Workstation Connection Device
,
and click
Go
.
4. Download the firmware update to a management workstation such as a laptop.
16
IBM CP20 Workstation Connection Device: Installation Instructions
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