
Error Code/Symptom
FRU/Action
214-XXX-000
(Failed Diskette Drive test)
1. Try test with another diskette.
2. Cable.
3. Diskette Drive.
4. System Board.
215-XXX-000
(Failed IDE CD-ROM test)
1. Rerun test with a different CD.
2. CD-ROM Drive Cables.
3. CD-ROM Drive.
4. System Board.
217-198-XXX
(Could not establish drive parameters)
1. Check cable and termination.
2. SCSI backplane.
3. Fixed disk
.
217-XXX-000
(Failed Fixed Disk test)
Note:
If RAID is configured, the fixed disk
number refers to the RAID logical array
1. Fixed Disk 1
2. System Board
217-XXX-001
(Failed BIOS Fixed Disk test)
Note:
If RAID is configured, the fixed disk
number refers to the RAID logical array
1. Fixed Disk 2
2. System Board
264-XXX-0NN
(Failed Tape Drive test)
1. Tape Cartridge, if user executed the Read/Write Tape Drive test
(failure code of XXX = 256).
2. SCSI or Power Cable connected to tape drive with SCSI ID NN.
3. Tape Drive with SCSI ID NN. (Refer to the Help and Service
Information appendix of the tape drive’s User Guide.)
4. System Board or SCSI Controller. (Run SCSI Controller Diagnostic
to determine if the SCSI bus is functioning properly.)
264-XXX-999
(Errors on multiple tape
drives, see error text for more info)
See error messages/text in the PC Doctor error log for detailed
information on each individual tape drive error.
301-XXX-000
(Failed Keyboard test)
1. Keyboard
2. System Board
405-XXX-000
(Failed Ethernet test on
controller on the System Board)
1. Verify that Ethernet is not disabled in BIOS.
2. System Board.
405-XXX-A0N
(Failed Ethernet test on
adapter in slot A)
1. For A=0, system board
2. For A >0, adapter in PCI slot A
415-XXX-000
(Failed Modem test)
1. Cable
Note:
Ensure modem is present and attached to server.
2. Modem
3. System Board
Error symptoms
You can use the error symptom table to find solutions to problems that have definite
symptoms.
If you cannot find the problem in the error symptom charts, run the diagnostic
programs to test the server.
108
IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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