Using the ConfigSafe program
ConfigSafe from imagine LAN, Inc., can be a valuable troubleshooting tool,
especially if problems develop after you install a new application or option.
Before you make any changes to your system configuration, use ConfigSafe
to take a snapshot of your current, working configuration. If you have
preinstalled software, ConfigSafe automatically takes a snapshot of your
initial configuration settings when you first start up your computer. Then
you can easily return to that configuration if your computer becomes
disabled by changes in the configuration files.
If you are unable to solve a problem yourself and you need assistance from
an IBM technical support representative, use ConfigSafe to generate a report
about recent changes in your configuration before you call the PC
HelpCenter
. The IBM technical support representative will be able to use
the information in this report to help you solve the problem.
To run ConfigSafe:
1. Click the Windows Start button.
2. Select Programs
→
ConfigSafe
→
CONFIGSAFE
.
Support documentation is built into the online Help system. To access
online Help, click the Windows Start button. Then select Programs
→
ConfigSafe
. The online Help files will appear in the pull-down menu on
the right side of the screen.
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