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I-Tech HRM819TR, Руководство пользователя

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Troubleshooting

 

Touchscreen Troubleshooting

 

Applies to touchscreen monitors only

. 

To be sure that you have the most current driver, please 

check the following Internet address:

 

http://www.i-techcompany.com/support-top.html

 

 

Symptom

 

Causes

 

Solutions

 

No response 

when touching 
the touchscreen

 

Touchscreen driver has not 
been installed

. 

Download and install the latest driver from 

the 

i-Tech

 website

. 

Touchscreen cable is not 
plugged in correctly

. 

Make sure either the USB or Serial cable is 
securely connected to the monitor and PC

. 

Do not connect both

. 

If using a USB connection, 
does the USB cable length 
exceed 3 meters?

 

USB cables have a 3 meter limitation and 
could cause no touch response if this is 
exceeded

. 

If using a Serial connection, 
is the Serial cable plugged 
into the correct COM port?

 

Ensure that the Serial cable is connected 

to the COM port being used prior to 
installing the touchscreen driver

. 

The cursor 

moves but does 
not follow my 

fi

nger when 

touching the 
touchscreen

 

Touchscreen driver has not 
been installed

. 

Download and install the latest driver from 

the i-Tech website

. 

Touchscreen has not been 
calibrated

. 

Activate the calibration utility

. 

In Windows 

systems, these settings may be found at 
the following location:

 

Control Panel > Elo Touchscreen > 
"General" Tab

 

• Press the Align button

. 

• Touch all targets as the appear to 
calibrate the touchscreen

. 

• Press the Green Check button when 
verifed

. 

 
 
 
 
 

 
 
 

 

          23

 

 

Содержание HRM819TR

Страница 1: ...19 RACK MOUNT INDUSTRIAL MONITOR USER MANUAL Model HRM819TR i Tech Company LLC TOLL FREE 888 483 2418 email info itechlcd com web www iTechLCD com...

Страница 2: ...Control Panel Buttons 13 OSD and Power Lock Settings 14 On Screen Display OSD Menus 15 Auto Image Adjust Menu 15 Contrast Brightness Menu 16 Input Select Menu 16 Color Adjust Menu 16 Information Menu...

Страница 3: ...d near the equipment and shall be easily accessible FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules Thes...

Страница 4: ...d Electronic Equipment Directive 2002 96 EC WEEE The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste but use the return and collection systems according to l...

Страница 5: ...Mechanical Drawings Mechanical Drawings Front View Bottom View 5...

Страница 6: ...Mechanical Drawings Side View 6...

Страница 7: ...heat rises the temperature at the top of the cabinet will be much hotter than at the bottom if air inside the enclosure is not actively circulating Even in a sealed enclosure use of a circulation fan...

Страница 8: ...Connections All monitors are shipped with both a 6 ft VGA video cable and 6 ft power cable unless longer cables were ordered in their place If you ordered a touchscreen monitor you also received a 6 f...

Страница 9: ...used to connect the touchscreen interface to the monitor All touchscreen monitors are shipped with a CD ROM that contains documentation and drivers for all major operating systems To be sure that you...

Страница 10: ...tomatically run browse the contents of the CD and open the ReadMe htm fle in a web browser Select the appropriate driver NOTE For Windows 7 and Vista operating systems you must save the driver to a lo...

Страница 11: ...ors conform to the Electronic Industries Association standard EIA 310 D Our monitors will ft in type A B and C racks with a width of 482 6 mm 19 preferred EIA rack width WARNING i Tech will not assume...

Страница 12: ...r the best picture quality set your computer graphics adapter timing mode to VESA 1280 x 1024 60 Hz Please refer to the computer graphics adapter manufacturer s manual for instructions on setting the...

Страница 13: ...tments screens disappear automatically after 15 seconds This is adjustable through the OSD Time Out setting in the Setup menu 2 To select a control to adjust press the up or down button to scroll thro...

Страница 14: ...1 and the up button again for 10 seconds Power Button Lock Press and hold 1 and the down button for 10 seconds If the power button is pressed the message Power Button Locked will display for 3 second...

Страница 15: ...video signal input Manual Image Adjust Includes the H V Position Horizontal Size Fine Tune Sharpness Dynamic Contrast and ECO Mode functions Setup Menu Includes the Language Select Resolution Notice O...

Страница 16: ...ess Adjusts the background black level of the screen image This feature may also be accessed by pressing the down button outside of the OSD menu Input Select Menu The Input Select menu allows the user...

Страница 17: ...lighting 6500K Adds red to the screen image for warmer white and richer red 5000K Adds green to the screen image for a daylight color User Color Individual adjustments for red R green G and blue B 1 T...

Страница 18: ...cus by aligning text and or graphics with pixel boundaries NOTE Try the Auto Image Adjust function frst Sharpness Adjusts the clarity and focus of the screen image Dynamic Contrast Allows the user to...

Страница 19: ...s and control screens OSD Time Out Sets the length of time the OSD screen is displayed For example with a 15 second time setting if a control is not pushed within 15 seconds the display screen disappe...

Страница 20: ...resistive touchscreen windows may be cleaned using any standard glass cleaner as long as there is no abrasive or oily content Vinegar or ammonia will not hurt the screen The anti refective coatings on...

Страница 21: ...wer connections at the monitor and power source No Signal message box and no image on the screen Video cable is not plugged in correctly Check the video cable connection at the monitor PC and or KVM e...

Страница 22: ...d Reset the monitor to the factory default settings by activating the Memory Recall function in the OSD Video cable is not securely connected If any colors red green or blue are missing check the vide...

Страница 23: ...ceed 3 meters USB cables have a 3 meter limitation and could cause no touch response if this is exceeded If using a Serial connection is the Serial cable plugged into the correct COM port Ensure that...

Страница 24: ...white 250 nits cd m2 Viewing Angle Hori Vert 170 160 Contrast Ratio typical 1000 1 static 100 000 1 dynamic Backlight Two CCFTs Cold Cathode Fluorescent Tube 50 000 hour brightness half life replacea...

Страница 25: ...Standards 1280 x 1024 60 75 Hz 1280 x 960 60 75 Hz 1024 x 768 60 70 72 75 Hz 800 x 600 56 60 72 75 Hz 720 x 400 70 Hz 640 x 480 60 75 Hz Response Rate typical 5 ms Electrical Monitor Input 120 240 VAC...

Страница 26: ...owder Coated Carbon Steel matte fnish Depth Behind Bezel 57 9 mm 2 28 Front Bezel Outside Dimensions W x H x D 482 6 mm x 354 3 mm x 3 2 mm 19 0 x 13 95 x 0 125 Net Weight 15 lbs Shipping Weight 19 lb...

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