Ioint® Secure DVI 4K KVM Switch User Manual
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How to get service.
To get service for your I/O product you must take the following steps:
1. Contact I/O Interconnect Inc., at 1202 E WAKEHAM AVE, SANTA ANA CA 92705, Attn: Customer Service, or call
(
1 (714) 564-1111)
, within 15
days of the Occurrence.
Be prepared to provide the following information:
a. The part number of the I/O product.
b. Where you purchased the product.
c. When you purchased the product.
d. Copy of original receipt.
2. Your I/O Customer Service Representative will then instruct you on how to forward your receipt
and I/O product to proceed with your claim.
I/O reserves the right to review the damaged I/O product
.
All costs of shipping the I/O product to I/O for inspection shall be borne solely by the
purchaser
.
If I/O determines, in its sole discretion, that it is impractical to ship the damaged equipment to I/O, I/O may designate, in its sole
discretion, an equipment repair facility to inspect and estimate the cost to repair such equipment
.
The cost, if any, of shipping the equipment to
and from such repair facility and of such estimate shall be borne solely by the purchaser
.
Damaged equipment must remain available for
inspection until the claim is finalized. Whenever claims are settled, I/O reserves the right to be subrogated under any existing insurance policies
the purchaser may have.
How state law relates to the warranty.
THIS WARRANTY CONTAINS THE SOLE WARRANTY OF I/O.THERE ARE NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS
REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF THIS
WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
IN NO EVENT SHALL I/O BE LIABLE FOR INCIDENTAL, SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH
AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY I/O PRODUCT, EVEN IF ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.
This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to
state
.
Some states do not allow the exclusion or limitation of incidental, consequential, or other damages, so the
above limitations may not apply to you.