I/O Interconnect SV141D0, Руководство пользователя

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Ioint® Secure DVI 4K KVM Switch User Manual
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Keyboard
The computer does not detect my keyboard, or my keyboard does not work when I switch computers or reboot.

Check that the keyboard you are using is connected properly to the Switch, in the USB port labeled “Keyboard.”

Check that the USB cable between the Switch and the computer is completely connected.
 Try connecting to a different USB port on the computer.

Make sure the keyboard works when directly plugged into the computer (the HID USB driver is installed on the computer).Rebooting may
be necessary when trying this.
 Make sure you are not using a keyboard with an integrated USB hub or other USB-integrated devices.
 If the computer is coming out of standby mode, allow up to one minute to regain mouse function.

Try a different keyboard.

Do not use a USB extension cable.
The C A P S , NU M, and S croll
L
ock lights on my keyboard do not function when I connect to the I/O S ecure DVI KVM.
This is normal operation . The lock-state information is fully functional . Due to the security of the I/O Secure DVI KVM and known exploitation of
lock-state information for leakages, the LED status is not supported . Please refer to the operating system for verification of the lock-state
information for CAPS, NUM, and Scroll Lock.
Mouse
The computer does not detect my mouse, or my mouse does not work when I switch computers or reboot.
 Check that the mouse you are using is connected properly to the Switch in the USB port labeled “Mouse.”

Check that the USB cable between the Switch and the computer is completely connected.

Try connecting to a different USB port on the computer.

Make sure the mouse works when directly plugged into the computer (the HID USB driver is installed on the computer). Rebooting may be
necessary when trying this.
 If the computer is coming out of standby mode, allow up to one minute to regain mouse function.
 Try a different mouse.
CAC Related Faults
The C A C reader is not functioning .

Check to see if the LED is illuminated for the CAC reader.

Confirm that the CAC reader switch on the I/O Secure DVI KVM is properly set to the ON position.

Try using the CAC reader on a different KVM channel.

Try a different CAC reader.
Important S ecurity N ote:
If you are aware of potential security vulnerability while installing or operating this product, we encourage you to contact us immediately at the
following email address: sales@ioint . com. The: tech@ioint . com email address is intended to reach technical support on I/O products or services.