Voltage dips
and short
interruptions
on AC mains
input lines (IEC
61000-4-11)
0.5 cycles 1 cycle
25 cycles (50 Hz)
30 cycles (60 Hz)
250 cycles (50
Hz) 300 cycles
(60 Hz)
Mains power should be that of a typical clinic,
hospital, athletic training, or home environment.
If you require continued operation during power
mains interruptions, ensure that batteries are
installed and charged. Ensure that battery life
exceeds longest anticipated power outages or
provide additional uninterruptible power source.
Conducted
RF RF coupled
into lines (IEC
61000-4-6)
Radiated RF
(IEC 61000-4-3)
3 Vrms
150 kHz to
80 MHz
6 Vrms in ISM
bands
10 V/m
80 MHz to
2.7 GHz
This device is suitable for the electromagnetic
environment of typical clinic, hospital, athletic
training or home environments.
EQUIPMENT CLASSIFICATION
• Protection against electric shock: Class II/internally powered equipment
• Degree of protection against electric shock: Type BF applied part (control unit, leg,
arm, and hip attachments)
• Ingress protection: IP21
• Equipment not suitable for use in the presence of a flammable anesthetic mixture
with air or with oxygen or nitrous oxide
• Continuous operation
TROUBLESHOOTING
Problem
Possible Causes
Solutions
The system
does not start
Power is not turned on
Charger is not securely
connected Faulty
electrical wall outlet
Press the power button to turn the control
unit on.
Check that the battery is charged or that
the charger is securely connected to the
Normatec 3 control unit and the electrical
outlet. Check that the wall outlet works.
The attachments
(leg, arm, or hip)
do not inflate
The session has not
been started The
hose is not securely
connected The
attachments or hose
have been damaged
Tap the start button to start the session.
Check that the hose is securely connected
to the Normatec 3 control unit and that the
attachments are securely connected to the
junction box. Check that the attachments
and/or hose do not have an air leak.
The system
stopped
pumping
The hose is not
securely connected
The attachments have
been damaged
Check that the hose is securely connected
to the Normatec 3 control unit and that the
attachments are securely connected to the
junction box. Check that the attachments
do not have an air leak.
Air leak
message: ERR
Air leak
Check for leaks in the hose or attachment.
Check that the connectors are firmly
connected. if using only one attachment,
make sure blocking plug is fully seated in
junction box.
Low Battery
Battery needs to be
charged
Plug in the control unit to charge the battery.
Cannot establish
or maintain
a Bluetooth
connection
Bluetooth is turned off
Turn on Bluetooth on both the Normatec 3
control unit and the phone attempting to
pair with the Normatec 3 control unit.
Call Hyperice customer service at +1.949.565.4994 if further assistance is needed.
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