9
LOSS OF COMMUNICATION / TROUBLESHOOTING
If the Communication LED is not on, try the following:
1. Confirm that the receiver is powered with 24 VAC by observing that the green Power
LED is on.
2. Locate the
transmitter. Remove the cover, and push the button located below the
battery terminals. The LED will flash once to indicate transmission. Locate the
receiver,
and see if the Communication LED is on. If it does not come on, it may be one of
three problems:
• The
transmitter may be out of range. Try moving the transmitter closer to the
receiver. Push the transmission button inside the transmitter and confirm that the
communication LED turns green.
• The battery life of the
transmitter batteries may have expired. This is likely the
issue if the batteries have been in extended service. They can be replaced with
1.5V lithium batteries.
• The link may have been interrupted. Try re-linking the devices, as described on page 4.
3. If the communication LED remains off for over 30 minutes, please call Tech Support
at 203-776-0473.
LED OPERATION
LED Indicator
Status
Description
Power
Green
Normal operation
Off
No power. Check that the wires are securely
connected to the device.
Communication
Green
Signal is good.
Off
No signal. There is a loss of communication
or the Transmitter battery is dead, resulting in
an open circuit error on the control.
Flashing
Signal is weak. Consider relocating a device
to obtain a stronger signal.
