Pump Motor Does Not Start
1. GFCI or circuit breaker in off position
Check circuit breaker panel or GFCI outlet where
pump is plugged in to verify power source.
2. Tubing disconnected from button or switch on
motor
Check to make sure it is connected and operational
3. Fuses blown
Replace fuses.
4. Thermal overload on motor tripped
Allow motor to cool down.
5. Disconnected or defective wiring
Call electrician.
6. Low voltage
Call electrician.
Motor Overheats
1. Low voltage
Call electrician.
2. Inadequate ventilation
Create a large dead air space for proper air circulation.
3. Wiring too small
Call electrician.
Low Jet/Pump Pressure
1. 3 speed control knob in low position
Adjust knob to desired setting.
2. Air control knobs off
Open air control knobs.
3. Jets are in off position
Turn face or nozzle of jet to open or pull jet nozzle
out towards inside of tub.
4. Impeller clogged
Contact service technician.
Noisy Pump and Motor
1. Worn motor bearings
Contact service technician.
2. Suction pipe partially clogged
Contact service technician.
3. Pump not supported properly
Contact service technician.
4. Pump or tube touching framing
Contact service technician.
Leak at Pump
1. Shaft seal leaking
Contact service technician.
2. Leak at pump or heater unions
Verify O-ring is in proper location and tighten the
unions.
Mood Light/Chromotherapy Light Doesn’t
Function
1. No power
Verify unit is plugged in.
2. Burned-out bulb
Replace bulb. Instructions on page 12.
3. Tubing disconnected
Reattach tubing to button and or light box.
GFCI Tripping
1. Two components are on one circuit
Call electrician.
2. Incorrectly wired
Call electrician.
Air Blower Starts On Its Own
1. The air system is designed to turn on
automatically 20 minutes after use
2. A power outage may cause blower to purge
Blower Runs, Air Is Not Coming Out of Jets
1. Manifold hose is disconnected
Reconnect hose with pipe clamps.
Blower Runs, Not All Jets Are Working
1. Jets are clogged with hard water or other debris
Fill the unit up with Plumb Klean or Hydrocleanse
and let soak for 30 minutes.
Blower Overheats and Shuts Off
1. Not enough ventilation around tub
Clear area under tub so there is a dead air space for
proper ventilation.
2. Low voltage or improper wiring
Call electrician.
For any questions or technical support, contact us
with your model and serial numbers located on
plumbing pipe and label by motor at 303-341-1845.
14
Troubleshooting guide
19.
2.
Tubing disconnected
Reattach tubing to button and or light box.
3. Burned-out bulb
Replace bulb. Instructions on page 16.
