Dual Mode VoIP Keyphone IP37-31
8
Call Split features.
A3. Hold & Call Transfer
A3.1 Hold & Retrieve Held Call
(1) Press [ HOLD ] key while on a call to hold the call. The held caller will hear music
from the
VP.
(2) Press [ HOLD ] key again to retrieve the held call.
(3) To
hang up the handset when a call is on hold, the LCD screen will show “Line on
Hold” and the phone will keep ringing. The user can reconnect to the held caller by
simply picking up the handset.
A3.2 Call Transfer (by Phone)
(1) Press [ HOLD ] key while on a call to hold the call. The held caller will hear music
from the VP.
(2) Dial the extension number of the transfer destination.
(3) Press [ TRF/FL ] key to ring that extension and have the held call transferred to it.
A3.3 Call Transfer (by System)
Inform the transferred destination before transferring a call
(1) Press
[
＊
]
twice while on a call. The VP will play a voice message prompting the
user to dial the extension number of the transfer destination.
(2) Dial the extension number of the transfer destination.
(3) When the transferred destination answers, announce the call, hang up, and the
held call will be transferred to that extension.
Note:
(1) If the transfer
destination doesn‟t answer the call, the caller hang up the phone,
then the held call will ring the transfer destination.
(2) If the transfer destination refuses to answer the held call and hangs up its phone,
the caller will be automatically reconnected to the held call.
Transfer a call without informing the transferred destination.
(1) Press
[ # ]
while on a call, the VP will play a voice message prompting the caller to
dial the extension number of the transfer destination.
(2) Dial the number of the transferred destination.
(3) The caller will hear a busy tone when the transfer is done and the held call is
ringing the transferred destination. The caller can hang up now.
A3.4 Call Park & Retrieve Parked Call
Dialing
[ #
＊
7 ]
while on a call, the VP will play a voice message informing which
zone was the call parked (there are 9 zones in total, the zone-code ranges from
＊
601 to
＊
609).
To retrieve a parked call, simply lift the handset, or press [ SPK ] key and enter the
zone code.
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