Message
Cause
Action
Empty battery
The product cannot find the charging sta-
tion.
The product has no accurate position
and cannot find the charging station.
There is an obstacle that prevents the
product to find the charging station.
The battery is at the end of its life cycle.
page 26
.
The antenna of the charging station is
defective.
If the LED indicator on the charging sta-
tion flashes red, the antenna of the
charging station is defective. Speak to
your approved servicing dealer.
Slipped
The product has hit an obstacle and
stopped or the wheels cannot move on
the wet grass.
Move the product and correct the cause
of problem. If it is because of wet grass,
wait until the lawn is dry before you use
the product.
The work area includes a steep slope.
Maximum guaranteed slope is 45%.
Steeper slopes should be isolated. Refer
to
To install the map objects in a slope
on page 14
.
Wheel motor overloaded
right, left
Grass or other objects is wound around
the drive wheel.
Examine the drive wheel and remove
grass or other objects.
Charging station blocked
The connection between the charging
plates on the product and the contact
plates on the charging station is not
good. The product made a number of
tries to charge.
Put the product in the charging station
and make sure that the charging plates
and contact plates are connected.
An object prevents the product to enter
the charging station.
Remove the object.
The charging station tilts or is bent.
Put the baseplate on level ground.
Stuck in charging station
An object prevents the product to move
out from the charging station.
Remove the object.
The baseplate has a wet or dirty surface
that prevents the product to move out
from the charging station.
Clean the baseplate of the charging sta-
tion.
Upside down
The product tilts or is with the top down.
Put the product in the correct position.
Mower tilted
The product tilts more than the maximum
angle.
Move the product to an area that has lev-
el ground.
Lifted
The lift sensor was enabled because the
product was lifted.
Move the product. If the problem stays,
speak to your approved servicing dealer.
Collision
The body of the product cannot move
freely around its chassis.
Remove dirt or object between the chas-
sis and the body of the product. Make
sure that the body of the product can
move freely around its chassis.
The product cannot move forward or
rearward.
Remove the object that prevents the
product from operation.
30 - Troubleshooting
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