Hughes Thuraya IP Voyager, Руководство пользователя

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Thuraya IP Voyager
User Guide
23
Problem Possible Cause Action
SIM card contacts
may be dirty. Clean the SIM card contacts with
a dry cloth.
The wMMI does not
work from browser. The browser may
not be correctly
configured. For Firefox, go to Advanced
Preferences and select ‘Direct
connection to the Internet.’
For Microsoft Internet Explorer,
select Tools / Internet Options /
Connections / LAN Settings and
uncheck the box labelled ‘Use a
proxy server for your LAN.’
You May Need To Recheck This
Box Upon Returning To Your Other
Internet Connection.
Primary LAN
connection to the
BDU does not
function.
The interface cable
is not plugged in
correctly.
Remove and reinsert the interface
cable from both the PC and the
BDU.
The PC Windows
network settings
may not be
configured
correctly. Make sure the Windows network
settings in the PC are set to
choose IP settings automatically
(DHCP). Then reboot the PC.
The PC can only
have one active
LAN connection.
When connected
to the PC, the
terminal must be
the only active LAN
connection.
Disconnect all other LAN
connections. Make sure the
terminal is the only active LAN
connection.
Windows limits the number of
network bindings to six. If you have
more than six, you must remove
one in order for the PC to
communicate with the terminal.
The Security Code
appears to be
invalid.
The code may
have been
changed.
After ten failed attempts to enter the
Security Code, you must switch the
terminal off and on again to have
access to another 10 retries. If you
forgot the Security Code, contact your
Service Provider.
The SIM PIN code
appears to be
invalid. The code may
have been
changed. If the SIM PIN is blocked, contact
your Service Provider to obtain the
PUK (PIN Unlock Key) code. Enter
the PUK when prompted.
Thuraya IP
Voyager cannot
locate itself using
No signal or weak
signal.
Make sure no obstruction is blocking
the ADU. Make sure that you do not
place any objects over the ADU.