34
Thuraya IP Voyager
User Guide
Number and
Description
Cause
Solution
117 Network
connection failure –
PDP rejected for
unspecified reason.
Reacquiring
connection…
Network
connection
failure – unknown
cause.
If the problem continues,
contact your Service Provider.
Network may be down.
118 Network
connection failure -
Service option
temporarily out of
order. Reacquiring
connection…
Network
connection
failure because
service option is
temporarily out of
order.
If the problem continues,
contact your Service Provider.
Network may be down.
119 Network
connection failure -
PDP deactivated by
network. Reacquiring
connection…
Network
connection
failure.
If the problem continues,
contact your Service Provider.
Network may be down.
120 No network
connection - User
initiated PDP
deactivation.
The terminal was
powered down
while connected
to the network.
You will generally not see this
code. In order for you to
deactivate the PDP, you must
power down the terminal. If the
problem continues, contact
your Service Provider.
121 Network
connection failure -
Missing or invalid APN.
Please provide correct
information and try
again.
Network
connection
failure because
the APN is missing
or invalid.
Contact your Service Provider to
get the correct network settings.
122 Network
connection failure -
Rejected by GGSN.
Please re-enter User
ID/Password and try
again.
Network
connection
failure due to
rejection by the
GGSN.
Verify User ID/Password is
correct on the network Settings
Screen, re-enter and try again. If
they are correct and the
problem continues contact your
SP.
123 Network
connection failure -
Subscribed QoS
rejected by network.
Network
connection
failure because
the requested
Modify the QoS settings and try
again. If the problem continues,
set all QoS settings to the
default values and try again. If
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