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Possible solutions Probable cause Flagged parameter
Call Installer Support with site name
to resolve the issue. Modem is under maintenance.
Call Installer Support with site name
to resolve the issue. Modem is suspended by the NOCC. Suspension State
Call Installer Support with site name
to resolve the issue. Modem has been barred individually
or as part of a group by the NOCC. Barred State
Wait to see if the flag goes away. If
it does not, call Installer Support
with site name to resolve the issue. Modem has not acquired security
keys. Security Keys
Wait for normal operation to
resume. The modem has greatly exceeded
the FAP threshold, and so the
modem’s data rate is reduced for a
period of time. FAP Status
Reception Information page
The Reception Information page shown in Figure 51: Reception Information page on page 77
displays information about data received by the satellite modem.
Figure 51: Reception Information page
The operational parameters listed on the Reception Information page are shown in a tabular
format. The first (left) column identifies the parameter categories:
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HN9000 Satellite Modem Installation Guide
1037576-0001 Revision E
Chapter 9 System Control Center