eSpace 7800&7900 IP Phone
Troubleshooting Cases
1 Troubleshooting Methods
Issue 01 (2013-12-26)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
6
Figure 1-3
Exporting a log file to the local computer
3.
Click
Export
.
4.
Select a path for storing the exported log file.
After the
syslog.tar
log file is exported, view the file in the specified path.
shows
an example of the
syslog.tar
file.
Figure 1-4
An example of the syslog.tar log file
1.2.1 eSpace 7800 Series IP Phone
1.2.2 eSpace 7900 Series IP Phone
Exporting Logs
eSpace 7910/eSpace 7950 stores logs about the registration and upgrade results to the log
server for the maintenance personnel to diagnose and locate faults in time. eSpace
7910/eSpace 7950 updates logs once every two hours.
Step 1
Access the phone web page. Choose
Advanced
>
Log
from the navigation tree on the left.
Step 2
On the
Log
page, click
Export
to export the logs to a local PC.
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