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EchoLife ET523 IP Phone User Manual

7 FAQs

55

7

FAQs

Question: What codecs are supported by the ET523?

Answer: The ET523 supports a wide range of codecs: PCMU or G.711 (a/µlaw)
G.729 A/B G.723.1 GSM.

Question: How many VoIP accounts can b supported on the ET523?

Answer: The ET523 IP phone is capable of supporting a maximum of four different
SIP (VoIP) accounts. These accounts may be different extensions on the same server
or different servers of different service providers. The seven function keys on the right
side of the phone are speed dial keys.

Question: How can I configure BLF on the seven speed dial keys of the ET523?

Answer: The speed dial keys can also be configured for Asterisk

™

BLF feature that

can prompt you that a particular extension is busy idle. To configure this on the
ET523, select

Asterisk

™

BLF

in the

Key Mode

drop-down list for a configured

speed dial contact on the

Basic Settings

page. Now, on the phone, if the LED next to

the respective key lights up in red, it means the extension is busy; if it blinks in red, it
indicates there is an incoming call on that extension.

Question: Can I display any custom text along with my extension number on the
phone LCD?

Answer: Yes, any text entered on the

Name

field along with the

User ID

will be

displayed on the LCD in bold (for Account 1 only). Under the

Basic Settings

page,

the

Display Clock instead of Date

field should be set to

No

.

Question: How do I reject an incoming call?

Answer: Press

MUTE/DE

while receiving an incoming call. The call can be rejected

and forwarded to your Voice Mail (if configured)

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Содержание EchoLife ET323

Страница 1: ...EchoLife ET323 IP Phone User Manual HUAWEI TECHNOLOGIES CO LTD ...

Страница 2: ...Huawei Technologies Proprietary EchoLife ET323 IP Phone V100R001 User Manual Issue 01 Date 2007 09 10 ...

Страница 3: ...s document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co Ltd Trademarks and Permissions and other Huawei trademarks are trademarks of Huawei Technologies Co Ltd All other trademarks and trade names mentioned in this document are the property of their respective holders Notice The information in this document is subject to chang...

Страница 4: ...anty 5 2 Product Overview 6 3 Using the IP Phone 11 Getting to Know the LCD 11 Making and Answering a Call 15 Handset Speakerphone and Headset Mode 15 Multiple SIP Accounts and Lines 15 Making a Call 16 Speed Dialing 18 Making a Call by Using an IP Address 18 Quick IP Call Mode 18 Answering a Call 19 Answering a Call 19 Do Not Disturb 19 Phone Functions During a Phone Call 20 Call Waiting Call Hol...

Страница 5: ...Web Configuration Menu 28 Configuration Page 29 Advanced User Configuration 34 Individual Account Settings 43 Saving the Configuration Changes 50 Rebooting the Phone Remotely 50 5 Software Upgrade Customization 51 Firmware Upgrade Through TFTP HTTP 51 Keypad Menu 51 Web Configuration Interface 51 Solution for No Local TFTP Server 52 Configuring the Local TFTP Server 52 Downloading the Configuratio...

Страница 6: ...for the small and large business enterprises 1 Installation Packing List The following items are included in the ET523 package Verify the packing items Contact your reseller immediately if any one is missing Table 1 1 Packing items of the ET523 Item Quantity Main case 1 Handset 1 Coiled handset cord 1 Specialized power adapter 1 Straight through cable 1 ET523 Quick Start 1 CD 1 Warranty Card 1 Cer...

Страница 7: ...he EXT directly to the main case of the ET532 through the provided connection cable Draw power from the outlet or PoE power of the ET523 main case 2 LAN interface 10 100 Mbps RJ45 ports for the LAN network connections Support PoE 802 3af drawing power from both spare lines and signal lines 3 PC interface 10 100 Mbps RJ45 ports for PC connections 4 Power interface 5 V DC power socket 5 Headset inte...

Страница 8: ...hone on the wall make a wood sustaining frame on the wall and place two fixed hangers on the frame Hang the back of the phone on the fixed hangers To prevent the handset from falling down pull out the handset retaining clip extension downwards from the slot rotate the tab and plug it back with the extension upwards ...

Страница 9: ... extension board package The first EXT draws power directly from the phone Connect the second EXT to the phone with the PS2 cable The ET523 will automatically reboot and power up the EXTs Huawei recommends you to use an extra power supply for the second EXT Starting the Phone The ET523 will boot up first The status light in the upper right corner of the EXT blinks in red All of the LED indicators ...

Страница 10: ...y unsupported power adaptors Warranty If you purchased the ET523 from a reseller contact the reseller for replacement repair or refund If you purchase the product directly from Huawei contact Huawei sales and service representatives for a Return Materials Authorization RMA number before you return the product Huawei reserves the right to remedy the warranty policy without prior notification Use a ...

Страница 11: ...aces Two full half duplex 10 100Mbit s Ethernet ports High audio quality Advanced DSP silence suppression VAD CNG AGC Traditional features Standard voice features including caller ID display call waiting call holding call transferring call forwarding call blocking call rejecting mute autodial and off hook auto dial Advanced functions Supporting multi lines multiparty conference call up to 112 addi...

Страница 12: ... Ethernet ports Ethernet polarity can be auto detected Either the straight through or twist cable can be used Graphic LCD display 8 lines 22 characters The pixel is 131 64 Extension board support Yes Headset interface 2 5 mm headset port LED 11 LEDs with different light patterns in two colors green red PoE Built in auto sensing IEEE 802 3af standard PoE Universal switching Input 100 240 V AC 50 60...

Страница 13: ...IM messages can be stored drops the latest IM message Display 8 lines 22 characters The pixel is 131 64 Function keys Seven dedicated keys MSG message Hold TRNF transfer CONF conference SPEAKER SEND MUTE DEL One menu key and four navigation keys LED indicators that can be on in two colors Supporting the upgrade of the NAT friendly remote software through TFTP HTTP for deployed devices including be...

Страница 14: ...prefix off hook autodial auto answer early dialing and speed dialing Supporting anonymous call by using privacy header Through the keypad LCD web browser or secure AES encryption central configuration file manual or DHCP network setup Support NAT traversal by using IETF STUN and symmetric RTP Network and provisioning Supporting the IEEE 802 1p Q tagging VLAN Layer 3 TOS Supporting firmware upgrade...

Страница 15: ...hoLife ET523 IP Phone User Manual 2 Product Overview 10 Item Specification Note ACE Acoustic Echo Cancellation AGC Acoustic Gain Control GUI graphic user interface DHCP dynamic host configuration protocol ...

Страница 16: ...s No Icon Status Meaning Blinking The network connection fails Solid The IP address is received and the SIP server is registered successfully 1 blank SIP proxy server is not registered ON The handset is off hook 2 OFF The handset is on hook ON The headset is enabled 3 OFF The headset is disabled 4 ON The speaker is enabled ...

Страница 17: ...displayed on the LCD only when call forwarding unconditional is enabled 7 OFF The call forwarding function is disenabled 8 ON Real time clock If you correctly set the IP address of the NTP server the clock is synchronized to time server of Internet otherwise it will show the power on duration since the last reboot 9 192 168 1 01 25 ON Phone IP address which is gained after the ET523 boots up 10 Mo...

Страница 18: ...ription 1 LINE1 LINE4 Four line keys with multi color LED line indicators Each line key supports one individual SIP account 2 UP Move the cursor up in the menu Increase the speaker or handset volume when the phone off hook You can only adjust the counterpart s volume maximum 7 bars If you missed a call press UP to enter Missed Call ...

Страница 19: ...wer right corner of the keypad with multi color line indicators Programmable speed dial keys BLF or presence indicator HOLD Keep the current call on hold and press the corresponding LINE key to resume the call SPEAKER Hands free key Press the key to enter the hands free mode press it again to exit the hands free mode 4 SEND Confirm Send key press the key to send a call after you have dialed phone ...

Страница 20: ...eard For example configure Account Name of the four SIP accounts as AAA BBB CCC and DDD Ensure each account is activated and registered on the VoIP server or IP PBX When LINE1 is pressed you will hear a dial tone and see AAA on the LCD display when LINE2 is pressed you will hear a dial tone and see BBB on the LCD display and the operation result is as same as pressing LINE3 and LINE4 The same func...

Страница 21: ...ing You can redial the last dialed phone number as follows for the redialed number the phone will use the same SIP account for dialing the last phone number Step 1 Pick up the handset or press SPEAKER or enable the headset or press a LINE key to activate it The corresponding LED will light up and you will hear a dial tone Step 2 Press SEND and the phone will redial the last dialed number Dialing T...

Страница 22: ...e person also known as a group paging The intercom function allows you to page a single extension and communicate through the hands free mode The paging is usually one way broadcasting and Intercom normally is two way communication over the speakerphone and or microphone The paging intercom function can only be used when the Server IP PBX supports this feature and both the phones and PBX are corre...

Страница 23: ...sing public or private IP addresses with configuring a valid port or DMZ All the necessary ports should be open to the two phones To make a direct IP call do as follows Step 1 Press OK to access the main menu Step 2 Select Direct IP Call by using the navigation keys Step 3 Press OK to select Step 4 Input the 12 digit target IP address Step 5 Press OK to initiate the call For example if the target ...

Страница 24: ...KER enable the headset or press the blinking LINE key to answer the call Multiple incoming calls The call waiting tone discontinuous tone is played The next available line will flash in red Paging Intercom enabled The phone beeps for one time and then automatically establishes the call through the hands free mode This feature must be supported by the PBX server Do Not Disturb To block all incoming...

Страница 25: ...ing Call Transferring The ET523 supports both blind and attended or supervised transferring Blind transferring Press TRNF Then dial the number and press SEND to transfer of the active call Attended or supervised transferring Press a LINE key to make a call and automatically keep the active line on hold Once the call is established press TRNF Then the current call is transferred and hang up on this...

Страница 26: ...red for the BLF or Presence function with a specified account When the BLF or Presence is configured on one of the multi functional keys the speed dial function will only work when that line is not in use Extension Board or Unit The 56 multi functional keys on the ET523 extension board function as the same as the multi functional keys on the phone keypad These function keys of the extension board ...

Страница 27: ...1 Enable call waiting for one call Dial 71 and hang up after the dial tone 72 Enable call forwarding Unconditional Dial 72 for a dial tone Key in the forwarded number followed by Wait for dial tone Then the LCD will display Call FWD Activated with an icon 73 Disable call forwarding Unconditional Dial 73 and hang up after the dial tone The call forwarding icon will disappear 90 Enable call forwardi...

Страница 28: ...523 IP Phone User Manual 3 Using the IP Phone 23 Customized LCD Screen XML The ET523 supports both a customized LCD idle screen and a downloaded XML phonebook For detailed information contact your service provider ...

Страница 29: ...lay the network status account status software version MAC address and hardware version of the phone Phone Book Display the phonebook and related option Instant Messages View instant messages if the Presence is supported by the service provider or PBX Direct IP call Display the IP call menu Preference Display user preference submenu such Do not Disturb ring tone ring volume customized XML idle scr...

Страница 30: ...menu Select the Config submenu in the main menu Press OK to display the configuration selections Network Enable disable DHCP Set the IP address subnet mask and gateway address through the keypad if the static IP mode is selected SIP Change SIP server settings for each account including account SIP proxy and outbound proxy SIP user ID SIP Auth ID SIP password SIP transport and audio CODECs Upgrade ...

Страница 31: ...eature to diagnose the state of the RJ45 jacks Press OK to exit the diagnostic mode Note Running the Ethernet Loopback mode with a normal connection will lose the IP address Audio Loopback Speak to the handset If you hear your voice in the handset your audio works fine Press OK to exit the mode Diagnostic Mode All LEDs are on Press any key on the keypad to display the button name in the LCD Pick u...

Страница 32: ...EchoLife ET523 IP Phone User Manual 4 Configuration Guide 27 Figure 4 1 Menu tree of the ET523 ...

Страница 33: ...trator s password to access the web configuration menu Note The web enabled computer has to be connected to the same sub network as the phone This can easily be done by connecting the computer to the same hub or switch as the phone is connected to In absence of a hub switch or free ports on the hub switch connect the computer directly to the phone by using the PC port on the phone If the phone is ...

Страница 34: ...figuration page As mentioned a user can log in as an administrator or normal end user The functions available for the end user are as follows Status Display the network status account status software version and MAC address of the phone Basic Basic preferences such as date and time settings IP address multi purpose keys and LCD settings are included Additional functions available to administrator ...

Страница 35: ...nformation Software Version Program This is the main firmware release which is used firmware upgrade Bootloader version of the bootloader which generally is not changed System Up Time Displays the power on duration since the last reboot Registered Indicates whether accounts are registered to the related SIP server s The ET523 can support four unique SIP profiles PPPoE Link Up Indicates whether the...

Страница 36: ...EchoLife ET523 IP Phone User Manual 4 Configuration Guide 31 Figure 4 4 Basic settings page ...

Страница 37: ...HCP Request after configuration Preferred DNS It overrides other DNS servers we received from DHCP or PPPoE if configured To use the PPPoE feature the PPPoE account settings need to be set The ET523 will attempt to establish a PPPoE session if any of the PPPoE fields is set Static IP mode Configure all of the following fields IP address Subnet Mask Default Router IP address DNS Server 1 primary DN...

Страница 38: ... starts or ends at the given date In this case the day value cannot be negative If weekday is not set to 0 and the day value is positive then the daylight saving time starts on the first day iteration of the weekday such as 1st Sunday 3rd Tuesday etc If weekday is not set to 0 and the day value is negative then the daylight saving time starts on the last day iteration of the weekday last Sunday 3r...

Страница 39: ...instead of the date user name and account number Disable in call DTMF display If enabled the DTMF digits pressed during the call will not be displayed on the LCD for security reasons The users who need to enter passwords to access voice messages or IVR applications are recommended to enable this function Mute Speaker Ringer in Headset Mode If enabled only when the headset is enabled the ringtone i...

Страница 40: ...EchoLife ET523 IP Phone User Manual 4 Configuration Guide 35 Figure 4 5 Advanced settings page ...

Страница 41: ...723 Rate G 723 audio codec encoding rate either 6 3 kbps or 5 3 kbps Check with the ITSP iLBC Frame Size iLBC audio CODEC frame size either 20 ms or 30 ms audio packed in the Ethernet packet iLBC Payload Type iLBC audio CODEC payload type between 96 and 127 The default value is 98 Silence Suppression This controls the silence suppression VAD feature of the audio codec G 723 and G 729 If it is set ...

Страница 42: ...imum value the IP phone will use and save the maximum permitted value for the corresponding first codec choice The maximum value for PCM is 10 x10ms frames for G 726 it is 20 x10ms frames for G 723 it is 32 x30ms frames for G 729 G 728 64 x10ms and 64 x2 5ms frames respectively Pay attention to editing these parameters Adjusting these parameters will also change the dynamic jitter buffer The phone...

Страница 43: ... how often the ET523 sends a blank UDP packet to the SIP server in order to keep the hole on the NAT router open The default value is 20 seconds The minimum value is 10 Use NAT IP NAT IP address used in the SIP SDP message The default setting is blank STUN Server IP address or Domain name of the STUN server The STUN resolution result will display in the STATUS page of the Web configuration page ST...

Страница 44: ...cially the power supply to prevent from damaging the device Via HTTP The URL of the HTTP server used for firmware upgrade and configuration through HTTP such as http um huawei com etphone 6688 Here 6688 is the specific TCP port that the HTTP server is using It is omitted when the default port 80 is used Note If Auto Upgrade is set to No the ET523 will only perform HTTP download when it boots up Fi...

Страница 45: ...ion check once at boot up Always Check for New Firmware If selected the phone will always check whether there is a new firmware in the server Check New Firmware only when F W pre suffix changes If it is selected the phone will only check f w when pre post fix changed for ITSP Always Skip the Firmware check If selected the phone will skip f w check and stays in current f w Authenticate Conf File If...

Страница 46: ...oot up INFO level NAT related info INFO level Sent or received SIP message DEBUG level SIP message summary INFO level Inbound and outbound calls INFO level Registration status change INFO level Negotiated codec INFO level Ethernet link up INFO level SLIC chip exception WARNING and ERROR levels Memory exception ERROR level The Syslog uses USER facility In addition to standard Syslog payload it cont...

Страница 47: ...ortable high pitch sounds ON is the period of ringing On time in ms while OFF is the period of silence In order to set a continuous ring OFF should set to zero Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern Up to three cadences are supported Disable Call Waiting The default value is No If it is set to Yes the call waiting will be disabled Disable Call Waiting Tone T...

Страница 48: ...h only one other language is supported depending on the language file supplied Currently supported languages include French German Italy and Portuguese English will be used if the item cannot be shown or translated in the required language Contact Huawei for the latest language packs Individual Account Settings The ET523 has four lines each of which can be configured an independent SIP account Eac...

Страница 49: ...EchoLife ET523 IP Phone User Manual 4 Configuration Guide 44 Figure 4 6 Account page ...

Страница 50: ...umber format or an actual phone number Authenticate ID SIP service subscriber s authenticate ID used for authentication It can be identical to or different from SIP user ID Authenticate Password SIP service subscriber s account password for the ET523 to register to SIP servers of the ITSP Name SIP service subscriber s name that is used as the caller ID and displayed on the callee s LCD this featur...

Страница 51: ...0 seconds Configure the option to allow resending registration packet once the registration fails due to multiple possible reasons SIP T1 Timeout The default value is 1 second SIP T2 Interval The default value is 4 seconds SIP Transport Select the SIP transport either through UDP or TCP The default value is UDP Use RFC3581 Symmetric Routing The default value is No If it is set to Yes RFC3581 symme...

Страница 52: ...ombined in audio signals not very reliable for low bit rate codec Via RTP RFC2833 Via SIP INFO Early Dial The default value is No Use only if the proxy supports 484 response The phone will send every dialed number till the digit string is sent out wholly and successfully Dial Plan Prefix Set the prefix added to each dialed number Delayed Call Forward Wait Time This parameter adjusts the time delay...

Страница 53: ...to Yes the phone will use session timer even if the remote party does not support this feature If it is set to No the session timer is enabled only when the remote party supports this feature To turn off Session Timer select No for Caller Request Timer Callee Request Timer and Force Timer UAC Specify Refresher As a Caller select UAC to use the phone as the refresher or UAS to use the Callee or pro...

Страница 54: ...l Otherwise the speaker will have a busy tone before the call is hang up Check SIP User ID for incoming INVITE The default value is No If it is enabled and the server supports this feature the phone will check the User ID for the incoming call before processing it Refer To Use Target Contact The default value is No If it is enabled and the server supports this feature the phone will check the Refe...

Страница 55: ... meet special requirements of Soft Switch vendors Note RTT round trip time PRACK Provisional Acknowledgment Saving the Configuration Changes After making changes to the configuration click Update in the configuration menu The LCD will then display the following screen to confirm changes are saved You are recommended to power cycle the IP phone after saving all the changes Rebooting the Phone Remot...

Страница 56: ...of the upgrade server Select TFTP or HTTP in the Upgrade Via menu Press LFET to exit the menu Then select Reboot in the main menu to reboot the phone Web Configuration Interface To configure the upgrade server through the web configuration interface open the web browser Enter the ET523 IP address Enter the admin password to access the web configuration interface In the Advanced Settings page selec...

Страница 57: ...image files available for upgrade or checksum test fails the phone will stop the upgrading process and re boot using the existing firmware software Firmware upgrades take around 20 seconds in a controlled LAN or 2 3 minutes over the Internet Huawei recommends you to complete firmware upgrades in a controlled LAN environment whenever possible Solution for No Local TFTP Server For users without loca...

Страница 58: ... IP address format A configuration parameter is associated with each particular field in the web configuration page A parameter consists of a capital letter P and the digit 2 3 can be extended to 4 in the future For example P2 is associated with Admin Password in the Advanced Settings page For a detailed parameter list refer to the corresponding configuration template of the firmware Once the ET52...

Страница 59: ...enter the keypad configuration UI menu and select Config Press OK to enter submenu and select Factory Reset See Table 4 1 for details Step 2 Enter the MAC address printed on the bottom of the sticker with the following mapping 0 9 0 9 A 22 Press 2 key twice and A is displayed on the LCD B 222 C 2222 E 333 F 3333 For example if the MAC address is 0018820E395 you should enter 0002228200333395 The LC...

Страница 60: ...erisk BLF feature that can prompt you that a particular extension is busy idle To configure this on the ET523 select Asterisk BLF in the Key Mode drop down list for a configured speed dial contact on the Basic Settings page Now on the phone if the LED next to the respective key lights up in red it means the extension is busy if it blinks in red it indicates there is an incoming call on that extens...

Страница 61: ...e Huawei Technologies Co Ltd is not liable to any consequences or legal issues due to such changes While using the device observe all applicable laws directives and regulations and respect the legal rights of other people Environmental Requirements Place the device at a well ventilated place Do not dispose the device to direct sunlight Keep the device clean and free of dusts Place the device on a ...

Страница 62: ...e During lightning weather stop using the device and disconnect it from the power supply Unplug the power plug and the ADSL twisted pair the radio frequency cable to avoid lightning strike If the device is not used for a long time disconnect it from the power supply and unplug the power plug Do not look directly into the optical interface and the laser transmitting interface on the device or the i...

Страница 63: ...tions of the device The shed painting material may also lead to skin allergy Cleaning Requirements Before cleaning the device stop using it and disconnect it from the power supply Use a piece of soft cloth to clean the device Keep the power plug clean and dry Using a dirty or wet power plug may lead to electric shock or other perils ...

Страница 64: ...HUAWEI TECHNOLOGIES CO LTD Huawei Industrial Base Bantian Longgang Shenzhen 518129 People s Republic of China www huawei com ...

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