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HTP CGH-199O Series, Установка, Запуск, Обслуживание, Запасные Части и Гарантия, Страница: 42 / 60

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lp-673 Rev. 000 Rel. 001 Date 8.30.18

42

Error Code

Error Code Description

Possible Remedies

Er:26

Outlet Water Temperature 

(OP) Sensor Detects Water 

Temperature Greater Than 

219

o

F (104

o

C)

Press the Power button to clear the Error Code. 

If Error happens again: 

1. Ensure the pump is connected properly and operational. Replace pump if it is not operational.

2. Check Outlet temperature sensor. Ensure connections are secure. 

3. Check Outlet sensor resistance. If resistance is zero, replace the sensor. 

4. If the problem persists, replace the main control.

Er:28

Overheat Sensor (OH) Open 

or Short

This Error Code will go away when temperature decreases.

If Error happens again:

1. Check overheat temperature sensor. Ensure connections are secure.

2. Check overheat sensor resistance. If resistance is zero, replace the sensor.

3. If the problem persists, replace the main control.

Er:29

APS - Closed is Normal, Open 

is Fault

Press the Power button to clear the Error Code.

1. Check APS and main controller connections. Ensure all are secure.

2. Check APS resistance. If resistance is not zero, replace the switch.

3. Check APS hose. Ensure it is connected and in good condition.

4. Check condensate line and termination for blockages.

5. Check exhaust vent for blockages.

6. If the problem persists, replace the main control.

Er:30

Outlet Temperature Sensor 

(ST) Fault

This Error Code will go away when outlet water temperature decreases.

If Error happens again:

1. Ensure the pump is connected properly and operational. Replace pump if it is not operational.

2. Check outlet temperature sensor. Ensure connections are secure.

3. Check outlet sensor resistance. If resistance is zero, replace the sensor.

4. If the problem persists, replace the main control.

Er:32

DHW Sensor (dH) Short

NOTE: 

This error will only appear if an aquastat is installed and SEnS is selected in Installer Mode 39, or a 

sensor is used and it is shorted.

This Error Code will go away if an aquastat is installed, AquA is selected in Installer Mode 39, and the water 

heater is powered OFF and ON, or the DHW sensor is repaired or replaced.

1. Check DHW sensor. If an aquastat, ensure AquA is selected in Installer Mode 39. If a sensor, ensure 

connections are secure.

2. Check DHW sensor resistance. If resistance is zero or does not match that in Table 38, replace the sensor.

3. After completing steps 1 and 2, power the water heater OFF. Then turn it back ON.

4. If the problem persists, replace the main control.

Er:33

H/X Temperature Sensor (OP)

Open or Short

This Error Code will go away when outlet water temperature decreases.

If Error happens again:

1. Check operating temperature sensor. Ensure connections are secure.

2. Check sensor resistance. If resistance is zero, replace the sensor.

3. If the problem persists, replace the main control.

Er:35

Exhaust Sensor (Eh) Open or 

Short

This Error Code will go away when exhaust temperature decreases.

If Error happens again:

1. Check exhaust temperature sensor. Ensure connections are secure.

2. Check sensor resistance. If resistance is zero, replace the sensor.

3. Check exhaust vent for blockage.

4. If the problem persists, replace the main control.

Er:36

Abnormal Supply Voltage

Supply voltage is too low to operate. This Error Code will go away when supply voltage returns to normal 

operating range. 

If Error happens again: 

1. Ensure water heater is properly wired to a power source meeting the requirements on the rating plate. 

2. If problem persists, replace the main control. 

Er:37

Abnormal Supply Frequency

Supply frequency is too high to operate. This Error Code will go away when supply frequency returns to 

normal operating range.

If Error happens again:

1. Ensure water heater is properly wired to a power source meeting the requirements on the rating plate.

2. If problem persists, replace the main control.

Er:38

Error Appears When Control 

Stores Data, but Data is not 

Saved

Press the Power button to clear the Error Code.

Replace the main control.

Er:41

Fan Speed too high with 

flame on

The Error Code will go away unless it occurs five (5) times in ten (10) minutes. Press the Power button to 

clear the Error Code.

If Error happens again:

1. Check the vent connections for blockages.

2. Check the burner assembly.

3. Check fan operation. If fan appears to be operating normally but RPMs are too low or too high, replace 

the fan.

4. If the problem persists, replace the main control.

Содержание CGH-199O Series

Страница 1: ...UCTIONS FOR FUTURE REFERENCE 272 Duchaine Blvd New Bedford MA 02745 www htproducts com lp 673 Rev 000 Rel 001 Date 8 30 18 The surfaces of these products contacted by potable consumable water contain...

Страница 2: ...ices not related to personal injury WARNING If the information in these instructions is not followed exactly a fire or explosion may result causing property damage personal injury or death Do not stor...

Страница 3: ...est version from Canadian Gas Association Laboratories 55 Scarsdale Road Don Mills Ontario Canada M3B 2R3 Also Canadian Electrical Code C 22 1 from Canadian Standards Association 5060 Spectrum Way Sui...

Страница 4: ...ance 56 Part 13 Replacement Parts 59 Limited Warranty for RGH Water Heaters 65 Notes 67 Customer Installation Record Form 68 Part 1 General Safety Information This water heater is approved for outdoor...

Страница 5: ...on and the placement of critical components circulators condensate neutralizers etc before installing the water heater DO NOT allow children to operate this unit DO NOT use this unit if it does not ap...

Страница 6: ...er supplied from utility or well water in compliance with EPA secondary maximum contaminant levels 40 CFR Part 143 3 If the water contains contaminants higher than outlined by the EPA water treatment...

Страница 7: ...seconds 150oF About 1 1 2 seconds 155oF About 1 second Table 3 Time and Temperature Relationship in Scalds Households with small children disabled or elderly persons may require a 120o F or lower tem...

Страница 8: ...cations where rain from building runoff may spill onto the heater Doing so could result in premature product failure Such failures ARE NOT covered by warranty Do not locate where sprinklers may spray...

Страница 9: ...er and energy insulate all water piping especially the hot and recirculation water lines Table 6 Minimum Installation and Service Clearances Recommended Service and Proper Operation Clearances Top 36...

Страница 10: ...r heater by any means other than those described in this manual Doing so will void the warranty and may result in severe personal injury or death Failure to vent the water heater properly will result...

Страница 11: ...ng Photo processing plants Refrigerant leaks Auto body shops Paint or varnish removers Plastic manufacturing plants Hydrochloric or Muriatic acid Furniture refinishing areas and establishments Cements...

Страница 12: ...Electronic Ignition Automatic Flame Sensing Burner System Single Orifice Premixed Fuel Modulation Ceramic Fiber Burner Gas Valve System Air Ratio Valve Minimum Flow Rate Zero activation with storage...

Страница 13: ...external mixing valve and increasing tank setpoint temperature Example If installation requires 120F from Mixing Valve set tank at 140F to increase First Hour Rating Peak Hour Demand First Hour Ratin...

Страница 14: ...Intake B Exhaust Vent C DHW Outlet Adapter 1 1 4 NPT D DHW Inlet Adapter 1 1 4 NPT E Gas Inlet Adapter 3 4 NPT F Condensate Adapter 1 2 NPT 3 4 PVC Socket on Floor Models Table 13 Adapter Specificatio...

Страница 15: ...Heat Exchanger The highly efficient 316L stainless steel fire tube heat exchanger with internal aluminum is designed to extract all available heat from the combustion process and pass it into heat tra...

Страница 16: ...ected units up or down to ensure the units are putting only the needed energy into the connected storage tank and also to ensure all connected units get even run time to balance out service requiremen...

Страница 17: ...xpansion tank In the hot outlet install a suitable adapter to match the tubing of B Backflow Preventer Use a backflow preventer specifically designed for water heater installations This valve should b...

Страница 18: ...ower to the water heater or isolate the heater from the system if ANY plumbing work is to be done Running the water heater without water will result in dry firing 9 The setpoint of the water heater ne...

Страница 19: ...ent scalding 8 Always shut off power to the water heater or isolate the heater from the system if ANY plumbing work is to be done Running the water heater without water will result in dry firing 9 The...

Страница 20: ...vacuum relief valve per 248 CMR 7 Mixing valve application is optional but recommended to help prevent scalding 8 Always shut off power to the water heater or isolate the heater from the system if ANY...

Страница 21: ...ng 8 Always shut off power to the water heater or isolate the heater from the system if ANY plumbing work is to be done Running the water heater without water will result in dry firing 9 The setpoint...

Страница 22: ...ust be installed as close to the water heater as possible No other valves should be placed between the pressure relief valve and the appliance DO NOT install a relief valve with a pressure rating grea...

Страница 23: ...ot attempt to conduct an inspection on your own Contact your plumbing contractor for a re inspection to assure continued safety Do not thread a cap or plug into the relief valve or relief valve line u...

Страница 24: ...Vertical clearance to ventilated soffit located above the terminal within a horizontal distance of 2 feet from the center line of the terminal E Clearance to unventilated soffit F Clearance to outside...

Страница 25: ...on The flue products from the exhaust vent will create a large plume when the heater is in operation Avoid venting in areas that will affect neighboring buildings or be considered objectionable DO NOT...

Страница 26: ...re the unit exhaust extends level with or above the top of the fence to ensure flue gas does not get trapped and possibly recirculated into the louver system which could contaminate the combustion air...

Страница 27: ...nsate line from freezing temperatures or any type of blockage In installations that Figure 20 Condensate Piping with 1 Neutralizer to Drain and 2 Neutralizer to Pump may encounter sustained freezing c...

Страница 28: ...3 Factory Factory Settings DO NOT CHANGE 4 Vent Size Factory Settings DO NOT CHANGE 5 Gas Type LP NG 6 High Fire Normal High Fire 7 Low Fire Normal Low Fire Table 18 DIP Switch Group NOTE DO NOT CHAN...

Страница 29: ...If the 0 10V is connected the Master control will calculate the water temperature set point based on the programmed reset curve parameters If the 0 10V is not connected the Master control will mainta...

Страница 30: ...lp 673 Rev 000 Rel 001 Date 8 30 18 30 Figure 31 Electrical Wiring Diagram...

Страница 31: ...lp 673 Rev 000 Rel 001 Date 8 30 18 31 Figure 32 Ladder Diagram...

Страница 32: ...3WAY NOT USED 3 NOT USED CN1 SMW250 03 1 RS 485 RS 485 Cascade Connection SELV 5V DC 2 RS 485 3 4 RS 485 5 RS 485 CN4 LWD1140 06 1 FAN NOT USED 2 GND 3 VDD SELV 14V DC 4 Fan power start coil SELV 8 2...

Страница 33: ...BTU ft3 Contact the local gas supplier for actual BTU ft3 rating 2 Natural Gas Pipe Sizing The following table lists maximum capacity of pipe in cubic feet of gas per hour for gas pressures of 14 or l...

Страница 34: ...FV isinthegasline checkthemanufacturer s minimum and maximum flow capacity ratings An improperly sized EFV will not allow for a full flow of gas to the water heater and will cause the water heater to...

Страница 35: ...play Overviews Press this Button Less than 5 Seconds Turns Control Power Panel ON OFF Hold this Button More than 5 Seconds When Control Panel Power is ON Status Display Mode When Control Panel Power i...

Страница 36: ...re bathing or showering D Changing the Time Press and hold the button for five seconds when the display panel is powered ON to change the time The settings can be adjusted as follows Year Month Date H...

Страница 37: ...in 1000 hour units 2 rh Burner operating time Time burner has operated in 1 hour units 3 rH Burner operating time Time burner has operated in 1000 hour units 4 It Ignition attempts Number of ignition...

Страница 38: ...ets Maximum Storage Tank Temperature Range rE 95 140oF or Co 95 160oF 11 dd 7F Storage Tank Differential Set Point Storage Tank Differential Set Point Range 5 30o F 12 Pr 1 MIN System and Heater Pump...

Страница 39: ...the button again The display will return to power off mode G Setting Up a Cascaded System For each floor containing bedroom s a carbon monoxide detector and alarm shall be placed in the living area ou...

Страница 40: ...ntrol the set point temperature of the water heater The control interprets the 0 10 volt signal as follows when the signal is between 0 and 1 5 volts the water heater will be in standby mode not firin...

Страница 41: ...g settings are more than 2 5DC before ignition less than 2 5DC after ignition 4 Check igniter transformer for proper connection 5 Clean the spark igniter with steel wool to remove oxides Ensure proper...

Страница 42: ...1 Check DHW sensor If an aquastat ensure AquA is selected in Installer Mode 39 If a sensor ensure connections are secure 2 Check DHW sensor resistance If resistance is zero or does not match that in T...

Страница 43: ...r 4 Consecutive Times This Error Code will go away when the condition is remedied If Error happens again 1 Ensure all valves are open to the water heater and there are no leaks 2 Ensure all air has be...

Страница 44: ...1 Flame Detection Figure 45 Flame Detection Error Analysis Tree 2 Air Pressure Switch Detection Figure 46 Air Pressure Switch Analysis Tree 3 Inlet DHW Operating Temperature Exhaust Sensors Figure 47...

Страница 45: ...s too hot Is the water temperature set too high Adjust the temperature setting A fan can be heard even when the unit is not operating 1 The fan operates after the burner shuts off to clear combustion...

Страница 46: ...h the propane to make its presence detectable In some instances the odorant can fade and the gas may no longer have an odor Before startup and periodically thereafter have the propane supplier verify...

Страница 47: ...run is used it may be necessary to create a vent in the horizontal run to prevent a vacuum lock in the condensate line 4 Do not expose the condensate to freezing temperatures 5 It is very important yo...

Страница 48: ...line a minimum of 3 4 in diameter Is the gas supply line length and diameter adequate to deliver the required BTUs Has gas supply line pressure been measured Does the gas type match the type indicated...

Страница 49: ...f blockage leakage or deterioration of the piping Inspect the exhaust vent bracing Ensure bracing is undamaged and in good condition Notify a qualified service technician immediately if any problems a...

Страница 50: ...Use a NIOSH certified dust respirator N95 This type of respirator is based on the OSHA requirements for cristobalite at the time this document was written Other types of respirators may be needed dep...

Страница 51: ...d Exercise circuit breaker Switch and Plug Verify ON OFF switch and convenience plug are both functional CHAMBER BURNER Combustion Chamber Check burner tube and combustion chamber coils Clean accordin...

Страница 52: ...ird Screen Screw 7855P 664 B 8 M4 X 10 Flat Head 7855P 391 B 19 6 20 x 1 2 Self Drilling Screw 7350P 400 B 9 M4 X 12 PH M S 7855P 392 B 20 M5 X 12MM PH Screw 7865P 023 B 10 M4 X 12 TH M S 7855P 393 N...

Страница 53: ...Stand 7865P 004 4 2 Vent Pipe Assembly 7860P 100 15 Condensate Hose 7855P 089 5 Outdoor Vent Pipe Bracket 7855P 662 16 Pump Assembly 7860P 103 6 Outdoor Top Cover 7855P 623 17 Back Panel Floor Stand 7...

Страница 54: ...acket 7850P 068 11 Terminal Blocks Bracket 7855P 434 3 Bottom Wall Mount Bracket 7850P 092 12 Control Board 7855P 408 4 Air Vent 7855P 063 13 Display Panel 7860P 006 5 Air Vent Adapter 7855P 454 14 Ma...

Страница 55: ...7855P 357 32 Heat Exchanger Assembly 7860P 011 37 Outlet Pipe 7860P 012 32 1 Burner Body Assembly 7855P 417 37 1 Outlet Pipe Gasket 7855P 074 32 2 Burner Overheat Switch 7855P 066 38 Inlet Pipe 7855P...

Страница 56: ...26 55 3 Gas Valve 7855P 034 50 Fan and Mixer Assembly 7855P 427 55 4 Gas Valve Inlet Adapter 7850P 077 50 1 Fan 7855P 025 55 5 Gas Valve Bracket 7855P 436 50 2 Fan O Ring 7855P 371 56 1 2 Gas Pipe Gas...

Страница 57: ...closed system with a properly sized and installed thermal expansion tank 6 Use the water heater at water pressures not exceeding the working pressure shown on the rating plate 7 Keep the water heater...

Страница 58: ...o HTP the returned product must arrive at HTP within thirty 30 days of the date of our request to return the product After receipt of the returned product HTP may require as many as thirty 30 addition...

Страница 59: ...lp 673 Rev 000 Rel 001 Date 8 30 18 59 Notes...

Страница 60: ...e Date of Installation Installation Address Product Name Serial Number s Comments Installer s Code Name Installers Phone Number Signed by Installer Signed by Customer Installation Notes IMPORTANT Cust...

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