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HPE ProLiant XL645d Gen10 Plus Server User Guide

Part Number: P39411-001
Published: February 2021
Edition: 1

Abstract

This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett
Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards
in products with hazardous energy levels.

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Содержание ProLiant XL645d

Страница 1: ...21 Edition 1 Abstract This document is for the person who installs administers and troubleshoots servers and storage systems Hewlett Packard Enterprise assumes you are qualified in the servicing of co...

Страница 2: ...Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Links to third party websites ta...

Страница 3: ...Drive 22 Drive bay numbering 24 Storage controller components 24 NVMe adapter components 25 HPE NS204i t Gen10 Plus NVMe Boot Controller components 25 Operations 26 Power up the server 26 Power down...

Страница 4: ...tibility 60 Memory speed tables 60 Installing a DIMM 60 Riser and riser cage options 61 Supported PCIe form factors 61 Installing a PCIe riser 62 Storage controller options 64 Installing an expansion...

Страница 5: ...99 Active Health System 99 HPE iLO 5 100 iLO Federation 101 iLO Service Port 101 iLO RESTful API 102 RESTful Interface Tool 102 iLO Amplifier Pack 102 Integrated Management Log 102 Intelligent Provis...

Страница 6: ...200 277 VAC Platinum Hot plug Power Supply 115 HPE 54 V Out 3000 W 200 277 VAC Hot plug Power Supply 116 Websites 117 Support and other resources 118 Accessing Hewlett Packard Enterprise Support 118 A...

Страница 7: ...er features and components Front panel components Item Description 1 Serial number iLO information pull tab 2 Power switch module 3 Drive box 1 labeled Node 2 4 chassis front door lever button 5 Drive...

Страница 8: ...curred or the power button cable is disconnected 3 NIC LEDs are not supported for NICs installed in PCIe slots 4 If the health LED indicates a degraded or critical state review the system IML or use i...

Страница 9: ...8 flashes Power supply 9 flashes Front panel pass thru board components Item Description 1 Front I O cable connector 2 Drive cable connectors 1 to 4 3 Drive backplane power cable connector 4 Drive SAS...

Страница 10: ...supplies 2 3 54V power supplies 4 4 APM 2 0 connector 5 USB 3 1 Gen 1 Type A port 6 NIC shared iLO network port 7 Slot 10 PCIe4 x16 16 8 4 2 1 8 SUV port 9 Slot 9 PCIe4 x16 16 8 4 2 1 10 OCP 3 0 NIC...

Страница 11: ...3 APM 2 0 connector 4 USB 3 1 Gen 1 Type A port 5 NIC shared iLO network port 6 Slot 10 PCIe4 x16 16 8 4 2 1 7 SUV port 8 Slot 9 PCIe4 x16 16 8 4 2 1 9 OCP 3 0 NIC adapter slot blank 10 Serial number...

Страница 12: ...ed Flashing red System critical3 4 NIC link LED Solid green Network link Off No network link 5 NIC status LED Flashing green Network active Off No network activity 1 When these LEDs flash simultaneous...

Страница 13: ...connector 4 6 Processor 7 x8 Slim SAS NVMe SATA 6GB s port 8 Secondary PCIe4 x16 riser connector 3 9 Secondary PCIe4 x16 riser connector 2 10 System board module power button cable connector 11 Prima...

Страница 14: ...redundant ROM set S1 S5 and S6 to On 2 When the system maintenance switch position 6 is set to the On position the system is prepared to restore all configuration settings to their manufacturing defa...

Страница 15: ...ntification To determine DIMM characteristics see the label attached to the DIMM The information in this section helps you to use the label to locate specific information about the DIMM Component iden...

Страница 16: ...5 Maximum memory speed 3200 MT s 6 CAS latency AA CAS 22 22 22 AA CAS 26 22 22 for 3DS LRDIMM 7 DIMM type R RDIMM registered L LRDIMM load reduced For more information about product features specific...

Страница 17: ...Processor and socket components Item Description 1 Pin field 2 Rail frame 3 Carrier frame 4 Processor 5 Force frame 6 Captive screws Torx T 20 Midplane interposer ports Component identification 17...

Страница 18: ...nd 2 2 SXM GPU slots 3 and 4 PCIe GPU tray components Double wide PCIe GPUs can be installed in slots 1 3 5 and 7 and single wide GPUs can be installed in slots 1 8 You can install either 4 double wid...

Страница 19: ...single width GPU configuration Item Description 1 PCIe single width GPU slots 1 8 4 double width GPU configuration Item Description 1 PCIe double width GPU slots 1 3 5 and 7 Component identification 1...

Страница 20: ...ns support the installation of half height half length low profile PCIe cards The tertiary riser board contains the HPE Smart Storage Battery connector Primary riser board components Item Description...

Страница 21: ...a shutdown power supply failed overvoltage undervoltage overtemperature overcurrent short circuit fan failed or input overvoltage protection Off No power present or standby power failed overvoltage u...

Страница 22: ...rive backplane supports 6Gbps SATA 12Gbps SAS drives 8 SFF U 3 Premium drive backplane supports x2NVMe drives and x4NVMe drives HPE Smart Drive This HPE Smart Drive carrier supports SAS SATA and NVMe...

Страница 23: ...ion Performing a capacity expansion Performing a logical drive extension Erasing Flashing amber green The drive is a member of one or more logical drives and predicts the drive will fail Flashing ambe...

Страница 24: ...components For component and LED identification see the user guide for your storage controller series on the Hewlett Packard Enterprise website https www hpe com info smartstorage docs For a complete...

Страница 25: ...tem Description 1 Port 1 2 Port 2 HPE NS204i t Gen10 Plus NVMe Boot Controller components Item Description 1 Drive retaining screws 2 Thumbscrew 3 Thermal interface pad 4 Drive bay 1 5 Drive bay 2 Com...

Страница 26: ...ions and the OS before the server enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to ente...

Страница 27: ...open Exceeding two minutes can lead to thermal damage or system shutdown Procedure Open the chassis front door Close the chassis front door CAUTION For proper cooling do not exceed two minutes with t...

Страница 28: ...Procedure Close the chassis front door Remove the midplane panel Procedure 1 Back up all server data 2 3 Extend the chassis from the rack 4 Remove the midplane panel Operations 28...

Страница 29: ...from the rack 3 Disconnect all peripheral cables from the server 4 Remove the system board module from the chassis 5 Remove the GPU tray 6 Remove the power supplies 7 Remove the midplane panel 8 Disc...

Страница 30: ...rocedure 1 Back up all server data 2 Power down the server 3 Remove the GPU tray from the chassis The right GPU tray is shown in the image The steps for removing the left GPU tray are the same Dependi...

Страница 31: ...module from the chassis The image shows removing a right system board module The steps for removing the left system board module are the same Install the system board module into the chassis Procedure...

Страница 32: ...lacement procedure Improper grounding can cause electrostatic discharge CAUTION Do not operate the server with the node cover removed Operating the server in this manner results in improper airflow an...

Страница 33: ...nents take the appropriate anti static precautions before beginning any installation removal or replacement procedure Improper grounding can cause electrostatic discharge CAUTION Do not operate the se...

Страница 34: ...stem board module access panel 7 Remove the air baffle Install the air baffle Procedure Install the air baffle Remove the midplane interposer Procedure 1 Back up all server data 2 Power down the serve...

Страница 35: ...plane interposer 8 Remove any cables connected to the interposer More information Remove the system board module from the chassis Remove the system board module access panel Install the midplane inter...

Страница 36: ...2 Power down the server 3 Disconnect all peripheral cables from the server 4 Remove the system board module from the chassis 5 Place the system board module on a flat level work surface 6 Remove the...

Страница 37: ...Secondary riser Tertiary riser Operations 37...

Страница 38: ...More information Remove the system board module from the chassis Remove the system board module access panel Remove the midplane interposer Operations 38...

Страница 39: ...and implementation services for both hardware and software HPE Education Services Help train your IT staff For more information on HPE support services see the Hewlett Packard Enterprise website Comp...

Страница 40: ...ion of the HPE Installation Service see this Hewlett Packard Enterprise website https www hpe com support installation service Setting up the server Prerequisites Before setting up the server Download...

Страница 41: ...unch a remote console 6 Press the Power On Standby button For remote management use the iLO virtual power button 7 Using the SPP update the following System ROM Storage controller Network adapters Int...

Страница 42: ...supply requirements 10 To deploy an OS or virtualization software do one of the following To deploy an OS run Intelligent Provisioning Press F10 at the boot screen IMPORTANT Smart array MR controller...

Страница 43: ...ow CAUTION Always use blanking panels to fill empty vertical spaces in the rack This arrangement ensures proper airflow Using a rack without blanking panels results in improper cooling that can lead t...

Страница 44: ...well as any local and regional building codes In Canada you must install the equipment in accordance with Canadian Standards Association CSA C22 1 Canadian Electrical Code In all other countries you m...

Страница 45: ...data loss Hewlett Packard Enterprise recommends that you back up all server data before installing or removing a hardware option or performing a server maintenance or troubleshooting procedure CAUTION...

Страница 46: ...or may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the system or component To prevent electrostatic damage Avoid hand contact by transp...

Страница 47: ...Install system software 5 Register the server Installing the chassis into the rack CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heavies...

Страница 48: ...the product in the rack WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabilized before installing the chassis WARNING To reduce the risk of pe...

Страница 49: ...information on these requirements see the HPE UEFI Requirements on the Hewlett Packard Enterprise website To install an operating system on the server use one of the following methods Intelligent Pro...

Страница 50: ...ction is required to update the firmware and systems software POST screen options When the server is powered on the POST screen is displayed The following options are displayed System Utilities F9 Use...

Страница 51: ...dure Improper grounding can cause electrostatic discharge Install any hardware options before initializing the system If multiple options are being installed read the installation instructions for all...

Страница 52: ...he server SUV port 1 For trained personnel only 2 These ports do not support USB devices that require a power source greater than 500 mA at 5 V 3 A USB device connected to the iLO service port is not...

Страница 53: ...re to the beam from the fiber optic transceiver or into the ends of fiber optic cables when they are powered up CAUTION The presence of dust in transceiver ports can cause poor cable connectivity To p...

Страница 54: ...its sides and gently insert it into the network adapter port until it clicks into place Transceivers are keyed so that they can only be inserted in the correct orientation If the transceiver does not...

Страница 55: ...tem will boot in the Nonredundant Mode If the missing fan is installed the system will begin functioning in Redundant Mode If any fans are missing during power up the system will be allowed to boot bu...

Страница 56: ...ondary riser has two x8 Slimline connectors for installing either two processor direct NVMe drives or one processor direct NVMe drive and one SATA drive 8 SFF Gen10 SAS SATA backplane configurations D...

Страница 57: ...e HPE XL645d Gen10 Plus M 2 Cable Kit For installation procedure of the M 2 SSD module see Installing the HPE NS204i t Gen10 Plus NVMe Boot Controller option For M 2 cabling see HPE NS204i t Gen10 Plu...

Страница 58: ...E Gen10 8 SFF SAS SATA backplane U 3 Premium 8 SFF backplane For information on supported drive backplane configurations see Supported configurations Prerequisites Before installing this option be sur...

Страница 59: ...nd tighten the two screws using a T 15 Torx screwdriver 6 Connect the drive data and power cables from the front panel pass thru board to the backplane For cabling information see Drive controller bac...

Страница 60: ...owing The components included with the hardware option kit Procedure 1 Observe the following alerts WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal sy...

Страница 61: ...rd module into the chassis 12 Connect all peripheral cables to the server 13 Power up the server More information Remove the system board module from the chassis Remove the system board module access...

Страница 62: ...g a PCIe riser Prerequisites Before you perform this procedure make sure that you have the following items available The components included with the hardware option kit T 10 Torx screwdriver Procedur...

Страница 63: ...Secondary riser Tertiary riser Hardware options installation 63...

Страница 64: ...erposer Install the system board module into the chassis Install the system board module access panel Storage controller options The server supports the following storage controllers Embedded controll...

Страница 65: ...al components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge 2 Back up all server data 3 Power down the server 4 Disconnect...

Страница 66: ...the system board module access panel Remove the midplane interposer Installing a PCIe riser Remove a PCIe riser Install the midplane interposer Install the system board module access panel Install th...

Страница 67: ...s and two 54 V power supplies to work Each PCIe slot on this SXM4 GPU PCA is capable of supporting up to 500 W per GPU Installing an SXM4 GPU The SXM4 GPUs come pre installed in the SXM4 GPU tray Cust...

Страница 68: ...hing them CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge 2 Power down th...

Страница 69: ...Single wide GPU 7 Remove the blank from a GPU slot Remove a single slot blank to install a single wide GPU and two slot blanks to install a double wide GPU Hardware options installation 69...

Страница 70: ...for a double width AMD MI100 GPU configuration A GPU bridge is a high bandwidth channel for GPU to GPU communication A bridge allows GPUs to communicate with each other without using precious bandwid...

Страница 71: ...operly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge 2 Power down the server 3 Disconnect all peripheral cables from the server 4 R...

Страница 72: ...heatsink always hold it along the top and bottom of the fins Holding it from the sides can damage the fins CAUTION To avoid damage to the processor or system board only authorized personnel should at...

Страница 73: ...of the rail frame and then pivot the rail frame to the vertical position b Slide the external cap out of the rail frame Retain the external cap for future use 12 Install the processor a Hold the proce...

Страница 74: ...lbf in 14 Remove the thermal interface protective cover from the new heatsink 15 Install the heatsink CAUTION To prevent mechanical damage or depositing oil on your hands or other contaminant to the h...

Страница 75: ...stall the system board module access panel 18 Install the system board module into the chassis 19 Connect all peripheral cables to the server 20 Power up the server The installation is complete More i...

Страница 76: ...system board module access panel 5 Remove the primary PCIe riser cage 6 Remove the OCP NIC 3 0 adapter blank 7 Some servers provide a locking latch Lift the locking latch and then slide the OCP NIC 3...

Страница 77: ...rd module into the chassis Enabling the OCP adapter as the iLO network interface adapter Procedure 1 During the server startup sequence press the F9 key to access System Utilities 2 From the System Ut...

Страница 78: ...ule from the chassis 4 Place the system board module on a flat level work surface 5 Remove the system board module access panel 6 Remove the midplane interposer 7 Install the M 2 SSD drives on the boo...

Страница 79: ...panel HPE Smart Storage Battery The HPE Smart Storage Battery supports the following devices HPE Smart Array SR controllers After the battery is installed it might take up to two hours to charge Cont...

Страница 80: ...t damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge 2 Back up all server data 3 Power down the...

Страница 81: ...ructions to install and enable an HPE TPM 2 0 Gen10 Plus Kit in a supported server This option is not supported on Gen10 and earlier servers This procedure includes three sections 1 Installing the Tru...

Страница 82: ...uidelines Do not remove an installed TPM Once installed the TPM becomes a permanent part of the system board When installing or replacing hardware Hewlett Packard Enterprise service providers cannot e...

Страница 83: ...port hpesc To update the system ROM follow the instructions on the website 3 Power down the server a Shut down the OS as directed by the OS documentation b To place the server in standby mode press th...

Страница 84: ...e exact location b Align the TPM board with the key on the connector and then install the TPM board To seat the board press the TPM board firmly into the connector 3 Install the TPM cover a Align the...

Страница 85: ...Module is enabled as TPM 2 0 when the server is powered on after installing it In UEFI Boot Mode the Trusted Platform Module can be configured to operate as TPM 2 0 default or TPM 1 2 In Legacy Boot M...

Страница 86: ...tionality in the OS such as Microsoft Windows BitLocker or measured boot For more information see the Microsoft website Enabling the Trusted Platform Module as TPM 1 2 Procedure 1 During the server st...

Страница 87: ...word The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines whe...

Страница 88: ...ce to verify the length of the cable Use the internal cable management features to properly route and secure the cables When routing cables be sure that the cables are not in a position where they can...

Страница 89: ...ve cables that are no longer being used Retaining them inside the system can restrict airflow If you intend to use the removed cables later label and store them for future use Front I O cabling Cablin...

Страница 90: ...em Board Storage Interposer x4 Slim SAS to x4 Slim SAS cable routing 2 Front I O Front Panel Pass Thru Board to Front Panel x4 Slim SAS cable routing Display port cabling Uses the Midplane to Chassis...

Страница 91: ...figuration cabling Supports up to 8 SFF drives per system board module Item Description 1 System Board to System Board Storage Interposer x8 Slim SAS to x8 Slim SAS cable routing 2 Front Panel Pass Th...

Страница 92: ...e Interposer 2x 4x Mini SAS to x8 Slim SAS cable routing 2 Front Panel Pass Thru Board to Gen10 SAS SATA Backplane x8 Slim SAS to 2x x4 Mini SAS cable routing SAS SATA NVMe configuration cabling 2 emb...

Страница 93: ...Interposer x8 Slim SAS to x8 Slim SAS cable routing 3 Front Panel Pass Thru Board to U 3 Premium Backplane SAS SATA x8 Slim SAS to x8 Slim SAS cable routing 4 Front Panel Pass Thru Board to U 3 Premiu...

Страница 94: ...routing 3 NVMe Adapter Card to System Board Storage Interposer x8 Slim SAS to x8 Slim SAS cable routing 4 Front Panel Pass Thru Board to U 3 Premium Backplane SAS SATA x8 Slim SAS to x8 Slim SAS cable...

Страница 95: ...im SAS cable routing 3 Front Panel Pass Thru Board to U 3 Premium Backplane SAS SATA x8 Slim SAS to x8 Slim SAS cable routing 4 Front Panel Pass Thru Board to U 3 Premium Backplane Short x8 Slim SAS t...

Страница 96: ...HPE Smart Storage Battery cabling Power switch cabling Uses the Rear I O to Half Width System Board Power Switch cable Drive backplane power cabling Cabling 96...

Страница 97: ...Board to Drive Backplane Power cable U 3 Premium 8 SFF NVMe backplane power cabling Uses the Front Panel Pass Thru Board to Drive Backplane Power cable GPU power cabling 4 double width PCIe GPU to PC...

Страница 98: ...4 double width PCIe GPU to PCIe GPU board power cabling One Power slot board PCIe eight to PCIe eight cable Cabling 98...

Страница 99: ...tion about product features specifications options configurations and compatibility see the product QuickSpecs on the Hewlett Packard Enterprise website https www hpe com info qs Active Health System...

Страница 100: ...customer data Host resources are not consumed in the collection and logging of Active Health System data When the Active Health System Log is full new data overwrites the oldest data in the log It ta...

Страница 101: ...cense is required for using the following features Group virtual media Group power control Group power capping Group configuration and Group firmware update For more information about iLO Federation s...

Страница 102: ...Tful Interface Tool iLOREST is a scripting tool that allows you to automate HPE server management tasks It provides a set of simplified commands that take advantage of the iLO RESTful API You can inst...

Страница 103: ...tion for ProLiant servers server blades their enclosures and HPE Synergy compute modules These components are preloaded with a basic set of firmware and OS components that are installed along with Int...

Страница 104: ...re embedded management applications and firmware The management security provided by HPE embedded management products enables secure support of modern workloads protecting your components from unautho...

Страница 105: ...ented in the BIOS and does not require special hardware Secure Boot ensures that each component launched during the boot process is digitally signed and that the signature is validated against a set o...

Страница 106: ...party UEFI tools are not restricted 3 If an administrator password is set enter it at the prompt and press Enter The Shell prompt appears 4 Enter the commands required to complete your task 5 Enter th...

Страница 107: ...endations to resolve problems and improve performance For more information on getting started and using HPE InfoSight for servers go to https www hpe com info infosight servers docs USB support Hewlet...

Страница 108: ...or downloading an SPP is using the SPP Custom Download at https www hpe com servers spp custom The SPP is also available for download from the SPP download page at https www hpe com servers spp downlo...

Страница 109: ...SUT is used with iLO 4 iLO 5 and with update solutions management appliances such as iLO Amplifier Pack or HPE OneView and Smart Update Manager SUM to stage install and activate firmware and driver up...

Страница 110: ...component provides updated system firmware that can be installed directly on supported operating systems Additionally when used in conjunction with SUM this Smart Component allows the user to update...

Страница 111: ...tributes Operational Support Services enable you to choose the right service level length of coverage and response time to fit your business needs For more information see the Hewlett Packard Enterpri...

Страница 112: ...terpreting and resolving error messages Error Message Guide for HPE ProLiant Gen10 Plus servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolv...

Страница 113: ...ot disassemble crush puncture short external contacts or dispose the battery in fire or water If the server no longer automatically displays the correct date and time then replace the battery that pro...

Страница 114: ...dispose of the old battery For more information about proper battery disposal contact an authorized reseller or a service provider More information Remove the system board module from the chassis Rem...

Страница 115: ...tage range 200 VAC to 277 VAC Nominal frequency range 50 Hz to 60 Hz Nominal input current 15 8 A at 200 VAC 11 7 A at 277 VAC Maximum rated input wattage rating 3127 W at 200 VAC 3210 W at 277 VAC BT...

Страница 116: ...rent 16 A at 200 VAC 11 6 A at 277 VAC Maximum rated input wattage rating 3200 W at 200 VAC 3171 W at 277 VAC BTUs per hour 10 918 at 200 VAC 10 820 at 277 VAC Power supply output Rated steady state p...

Страница 117: ...s www hpe com info EIL Single Point of Connectivity Knowledge SPOCK Storage compatibility matrix https www hpe com storage spock Storage white papers and analyst reports https www hpe com storage whit...

Страница 118: ...updates Some software products provide a mechanism for accessing software updates through the product interface Review your product documentation to identify the recommended software update method To...

Страница 119: ...rongly recommends that you register your device for remote support If your product includes additional remote support details use search to locate that information Remote support and Proactive Care in...

Страница 120: ...can be found at https www hpe com info reach For Hewlett Packard Enterprise product environmental and safety information and compliance data including RoHS and REACH see https www hpe com info ecodata...

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