4.
Click
OK
.
NOTE:
•
Only one manual collection of data is allowed at a time.
•
When a node restores from a system crash, the
vmcore
under
/var/crash/<timestamp>
directory is processed. Once processed, the directory will be renamed
/var/crash/
<timestamp>_PROCESSED
. HP Support may request that you send this information to assist
in resolving the system crash.
•
HP recommends that you maintain your crash dumps in the
/var/crash
directory. Ibrix
Collect processes the core dumps present in the
/var/crash
directory (linked to
/local/
platform/crash
) only. HP also recommends that you monitor this directory and remove
unnecessary processed crashes.
Downloading the data collection (archive file)
When data is collected, a compressed archive file is created and stored in a compressed archive
file (
.tgz
) under
/local/ibrixcollect/archive
directory. To download the collected data
to your desktop, select the collection and click
Download
from the Fusion Manager.
Collecting information for HP Support with the IbrixCollect
119