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host bus adapter for Windows and Linux installation guide
Troubleshooting
Using The Event Viewer
The Windows SCSI driver verifies the condition of the HBA POST. If there is a failure
or a suspected failure, an error log entry is issued to the Windows Event log.
Following is the procedure for viewing the event log.
From the Main menu:
3. Double-click or choose the Administrative Tools program group.
4. Double-click or choose the Event Viewer. The display shows a list of discrete
events specifying the source name:
•
For Windows NT, specify LPGNDS35
•
For Windows 2000, specify CPQKGPSA.
5. Double-click any event with the source name.
6. Change the data view from Bytes (default) to Words.
7. Examine the entry at offset 0x10: if the low byte = En, match the low byte with the
error found in
, Windows NT SCSI Port Error Log.
and
list CmdStat values and Parameter error values.
Windows Miniport Event Log Codes
The Windows Miniport driver logs events and errors in the Windows Event log.
Serious errors are always logged. Informational events are only logged if the registry
parameter LogError=1 is used.
All Miniport logged events are issued with an Event ID of 11 (INTERNAL
ADAPTER ERROR) but do not necessarily indicate an HBA error occurred. Byte
offset 0x10 of the event is the driver event code. Byte offsets 0x11 to 0x13 contain
event-specific information.