Software and configuration utilities 20
automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will
initiate a fast and accurate resolution, based on your product’s service level. Notifications can be sent to
your authorized Hewlett Packard Enterprise Channel Partner for onsite service, if configured and
available in your country.
For more information, see
Insight Remote Support and Insight Online Setup Guide for ProLiant Servers
and BladeSystem c-Class Enclosures
on the Hewlett Packard Enterprise website
http://www.hpe.com/info/insightremotesupport/docs
). Insight Remote Support is available as part of
Hewlett Packard Enterprise Warranty, HPE support services, or Hewlett Packard Enterprise contractual
support agreement.
HPE Insight Remote Support central connect
When you use the embedded Remote Support functionality with ProLiant Gen8 and later server models
and BladeSystem c-Class enclosures, you can register a server or rack to communicate to Hewlett
Packard Enterprise through an Insight Remote Support centralized Hosting Device in your local
environment. All configuration and service event information is routed through the Hosting Device. This
information can be viewed by using the local Insight Remote Support user interface or the web-based
view in Insight Online.
For more information, see
Insight Remote Support Release Notes
on the Hewlett Packard Enterprise
website (
http://www.hpe.com/info/insightremotesupport/docs
HPE Insight Online direct connect
When you use the embedded Remote Support functionality with ProLiant Gen8 and later server models
and BladeSystem c-Class enclosures, you can register a server or rack to communicate directly to Insight
Online without the need to set up an Insight Remote Support centralized Hosting Device in your local
environment. Insight Online will be your primary interface for remote support information.
For more information, see the product documentation on the Hewlett Packard Enterprise website
http://www.hpe.com/info/insightremotesupport/docs
Insight Online
HPE Insight Online is a capability of the Support Center portal. Combined with Insight Remote Support
central connect or Insight Online direct connect, it automatically aggregates device health, asset, and
support information with contract and warranty information, and then secures it in a single, personalized
dashboard that is viewable from anywhere at any time. The dashboard organizes your IT and service data
to help you understand and respond to that information more quickly. With specific authorization from you,
an authorized Channel Partner can also view your IT environment remotely using Insight Online.
For more information about using Insight Online, see
Insight Online User’s Guide
on the Hewlett Packard
Enterprise website (
http://www.hpe.com/info/enterprise/docs
HPE ProLiant Pre-boot Health Summary
If the server will not start up, you can use iLO to display diagnostic information on an external monitor.
This feature is supported on servers that support external video and have a UID button or an SUV
connector. When power is available to the server but the server is not powered on, iLO runs on auxiliary
power and can take control of the server video adapter to display the HPE ProLiant Pre-boot Health
Summary.
For additional information, see the following documents:
•
iLO 4 User Guide
— See the Hewlett Packard Enterprise website
http://www.hpe.com/info/ilo/docs
•
ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting —
See "Troubleshooting
Resources (on page
)."
Содержание ProLiant XL730f Gen9 Server
Страница 8: ...Component identification 8 Server numbering in rack Serial label pull tab ...
Страница 14: ...Operations 14 2 Slide the access panel toward the front of the server The access panel locks into position ...
Страница 68: ...Acronyms and abbreviations 68 UEFI Unified Extensible Firmware Interface UID unit identification ...