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Troubleshooting 65

General diagnosis flowchart

The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the

problem, or if the other flowcharts do not fix the problem, use the following flowchart.

Item See

"Symptom information (on page

"Loose connections (on page

"Service notifications (on page

The most recent version of a particular server blade or option firmware
is available on the HP Support website (

http://www.hp.com/support

Содержание ProLiant WS460c G6 Workstation Blade

Страница 1: ...HP ProLiant WS460c G6 Workstation Blade User Guide Part Number 592162 001 September 2009 First Edition ...

Страница 2: ... herein Microsoft Windows Windows NT and Windows Server are U S registered trademarks of Microsoft Corporation AMD Athlon is a trademark of Advanced Micro Devices Inc Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Java is a US trademark of Sun Microsystems Inc Intended audience This document is for the per...

Страница 3: ...adeSystem c Class enclosure 16 Installing server blade options 16 Connecting to the network 16 Installing a server blade 17 Hardware options installation 19 Introduction 19 Hard drive option 19 Processor option 20 Memory options 25 Memory subsystem architecture 25 Single dual and quad rank DIMMs 26 DIMM identification 26 Memory configurations 27 General DIMM slot population guidelines 28 Installin...

Страница 4: ...als Performance Management Pack 53 HP Insight Control Environment Suites 54 HP Insight Control Linux Edition 54 Redundant ROM support 54 USB support and functionality 55 Diagnostic tools 55 HP Insight Diagnostics 55 HP Insight Diagnostics survey functionality 56 Integrated Management Log 56 Array Diagnostic Utility 56 Remote support and analysis tools 57 HP Insight Remote Support software 57 Keepi...

Страница 5: ...ce Avis Canadien 80 European Union regulatory notice 80 Disposal of waste equipment by users in private households in the European Union 80 Japanese notice 81 BSMI notice 82 Korean notice 82 Chinese notice 82 Laser compliance 82 Battery replacement notice 83 Taiwan battery recycling notice 83 Acoustics statement for Germany Geräuschemission 84 Electrostatic discharge 85 Preventing electrostatic di...

Страница 6: ...scription 1 SUV connector 2 Serial label pull tab 3 Release button 4 Server blade release lever 5 Power On Standby button 6 Hard drive bay 1 7 Hard drive bay 2 The SUV connector and the HP c Class Blade SUV Cable are for some workstation blade configuration and diagnostic procedures ...

Страница 7: ...e Identified Blue flashing Active remote management Off No active remote management 2 Health LED Green Normal Flashing Booting Amber Degraded condition Red Critical condition 3 Reserved 4 Reserved 5 Reserved 6 System power LED Green On Amber Standby auxiliary power available Off Off ...

Страница 8: ... alert has been received for this drive Replace the drive as soon as possible On Off The drive is online but it is not active currently Flashing regularly 1 Hz Amber flashing regularly 1 Hz Do not remove the drive Removing a drive may terminate the current operation and cause data loss The drive is part of an array that is undergoing capacity expansion or stripe migration but a predictive failure ...

Страница 9: ...eplace the drive as soon as possible Off Amber flashing regularly 1 Hz A predictive failure alert has been received for this drive Replace the drive as soon as possible Off Off The drive is offline a spare or not configured as part of an array System board components Item Description 1 System board thumbscrews 2 2 SD card slot 3 Internal USB connector 4 Hard drive backplane connector 5 Processor 2...

Страница 10: ...or supports x16 cards at up to x8 speeds Item PCIe Mezzanine connector 1 x8 Type I mezzanine card only Mezzanine connector 2 x8 Type 1 or II mezzanine card DIMM slot locations DIMM slots are numbered sequentially 1 through 6 for each processor The supported AMP modes use the letter assignments for population guidelines System maintenance switch Position Function Default 1 iLO 2 security override O...

Страница 11: ...n 1 Server blade For connecting to the SUV connector on the workstation blade front panel 2 Video For connecting a video monitor 3 USB For connecting up to two USB devices 4 Serial For trained personnel to connect a null modem serial cable and perform advanced diagnostic procedures ...

Страница 12: ...epending on the Onboard Administrator configuration use one of the following methods to power down the workstation blade Use a virtual power button selection through iLO 2 This method initiates a controlled remote shutdown of applications and the OS before the workstation blade enter standby mode Press and release the Power On Standby button This method initiates a controlled shutdown of applicati...

Страница 13: ...m the workstation blade remove the workstation blade from the enclosure After initiating a virtual power down command be sure that the workstation blade go into standby mode by observing that the system power LED is amber Remove the workstation blade CAUTION Do not use the workstation blade release lever to lift or carry the workstation blade Always support the weight of the workstation blade by h...

Страница 14: ...omponents to cool before touching them CAUTION To prevent damage to electrical components properly ground the workstation blade before beginning any installation procedure Improper grounding can cause ESD Install the access panel 1 Place the access panel on top of the workstation blade with the hood latch open Allow the panel to extend past the rear of the workstation blade approximately 0 8 cm 0 ...

Страница 15: ...Operations 15 4 Remove the DIMM baffle ...

Страница 16: ...rkstation blade specific procedures install an HP BladeSystem c Class enclosure The most current documentation for workstation blades and other HP BladeSystem components is available at the HP website http www hp com go bladesystem documentation Documentation is also available in the following locations Documentation CD that ships with the enclosure HP Business Support Center website http www hp c...

Страница 17: ...rconnects IMPORTANT To connect to a network with a Pass Thru module always connect the Pass Thru module to a network device that supports Gigabit speed Installing a server blade CAUTION To prevent improper cooling and thermal damage do not operate the workstation blade or the enclosure unless all hard drive and device bays are populated with either a component or a blank 1 Remove the device bay bl...

Страница 18: ...Setup 18 3 Prepare the workstation blade for installation 4 Install the workstation blade ...

Страница 19: ... internal system components to cool before touching them CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge Hard drive option The workstation blade supports up to two SAS or SATA drives CAUTION To prevent improper cooling and thermal damage do not operate the workstation blad...

Страница 20: ...hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To avoid damage to the system board Do not touch the processor socket contacts Always install the processor socket cover after removing the processor from the socket Do not tilt or slide the processor when lowering the processor into the socket CAUTION To avoid damage to the processor Handle the p...

Страница 21: ...he guide pins on the processor retention bracket with the alignment holes in the heatsink IMPORTANT Processor socket 1 must always be populated If processor socket 1 is empty the workstation blade does not power up NOTE Do not discard the processor protective cover Always install the processor protective cover if the processor is removed from the socket To install the component 1 Update the system...

Страница 22: ...2 8 Remove the processor socket protective cover IMPORTANT Be sure the processor remains inside the processor installation tool 9 If the processor has separated from the installation tool carefully re insert the processor in the tool ...

Страница 23: ...23 10 Align the processor installation tool with the socket and install the processor 11 Press down firmly until the processor installation tool clicks and separates from the processor and then remove the processor installation tool ...

Страница 24: ...Hardware options installation 24 12 Close the processor socket retaining bracket and the processor retaining latch 13 Remove the thermal interface protective cover from the heatsink ...

Страница 25: ...type only All memory installed in the workstation blade must be the same type The workstation blade supports the following DIMM speeds Single and dual rank PC3 10600 DDR 1333 DIMMs operating at 1333 and 1066 MHz Quad rank PC3 8500 DDR 1067 DIMMs operating at 1066 MHz Depending on the processor model the number of DIMMs installed and whether UDIMMs or RDIMMs are installed the memory clock speed may...

Страница 26: ...e writing to or reading from the memory A dual rank DIMM is similar to having two single rank DIMMs on the same module with only one rank accessible at a time A quad rank DIMM is effectively two dual rank DIMMs on the same module Only one rank is accessible at a time The workstation blade memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM Dual...

Страница 27: ...y the mirror channel Lockstep provides enhanced protection while making all installed memory available to the operating system The workstation blade can continue to function if a single or multi bit memory failure within a single DRAM device occurs Advanced Memory Protection options are configured in RBSU If the requested AMP mode is not supported by the installed DIMM configuration the workstatio...

Страница 28: ...memory channels If an uncorrectable error is detected in the active memory channel data is retrieved from the mirror channel This channel becomes the new active channel and the system disables the channel with the failed DIMM Lockstep memory configuration Lockstep mode provides protection against multi bit memory errors that occur on the same DRAM device Lockstep mode can correct any single DRAM d...

Страница 29: ...the DIMM slots for each processor in the following order RDIMM Sequentially in alphabetical order A through F UDIMM Sequentially in alphabetical order A through F Mirrored Memory population guidelines For Mirrored Memory mode configurations observe the following guidelines Observe the general DIMM slot population guidelines on page 28 Always install DIMMs in channels 1 and 2 for each installed pro...

Страница 30: ...mory support Configuring mirrored memory on page 48 Lockstep Memory population guidelines For Lockstep memory mode configurations observe the following guidelines Observe the general DIMM slot population guidelines on page 28 Always install DIMMs in channels 1 and 2 for each installed processor Do not install DIMMs in channel 3 for any processor DIMM configuration on channel 1 and channel 2 of a p...

Страница 31: ...not populate slots C or F UDIMM o First A and B o Last D and E o Do not populate slots C or F After installing the DIMMs use RBSU to configure the system for Lockstep memory support Configuring lockstep memory on page 49 Installing a DIMM CAUTION To avoid damage to the hard drives memory and other system components the air baffle drive blanks and access panel must be installed when the server is p...

Страница 32: ...up Utility on page 47 Cache module and battery pack option The optional BBWC enabler provides the system with a means for storing and saving data in the event of an unexpected system shutdown To install the component 1 Back up all data on the hard drive 2 Power down the workstation blade on page 12 3 Remove the workstation blade on page 13 4 Remove the access panel on page 14 5 Remove all hard dri...

Страница 33: ...Hardware options installation 33 6 Remove the hard drive backplane 7 Remove the two T 15 screws from the front panel hard drive cage assembly 8 Remove the front panel hard drive cage assembly ...

Страница 34: ...Hardware options installation 34 9 Connect the BBWC battery pack cable to the cache module 10 Install the cache module 11 Route the BBWC battery pack cable BBWC battery pack cabling on page 37 ...

Страница 35: ...ware options installation 35 12 Install the battery pack 13 Install the front panel hard drive cage assembly 14 Install the two T 15 screws to secure the front panel hard drive cage assembly to the chassis ...

Страница 36: ...ard drive backplane Press down on the hard drive backplane retainer to seat the board 16 Install the hard drives Hard drive option on page 19 17 Install the access panel on page 14 18 Install the workstation blade Installing a server blade on page 17 ...

Страница 37: ...cable connectors see HP c Class Blade SUV Cable on page 11 Connecting locally to a server blade with video and USB devices Use the SUV cable to connect a monitor and any of the following USB devices USB hub USB keyboard USB mouse USB CD DVD ROM drive USB diskette drive Numerous configurations are possible This section offers two possible configurations For more information see USB support and func...

Страница 38: ...B mouse 3 USB keyboard 4 HP c Class Blade SUV Cable Accessing local media devices Use the following configuration when configuring a workstation blade or loading software updates and patches from a USB CD DVD ROM or a USB diskette Use a USB hub when connecting a USB diskette drive and or USB CD ROM drive to the workstation blade The USB hub provides additional connections 1 Connect the HP c Class ...

Страница 39: ...Cabling 39 o USB diskette drive Item Description 1 Monitor 2 USB CD DVD ROM drive or diskette drive 3 USB keyboard 4 USB hub 5 USB mouse 6 HP c Class Blade SUV Cable ...

Страница 40: ... features are accessed from a network client device using a supported web browser In addition to other features iLO 2 provides keyboard mouse and video text and graphics capability for a workstation blade regardless of the state of the host OS or host workstation blade iLO 2 includes an intelligent microprocessor secure memory and a dedicated network interface This design makes iLO 2 independent o...

Страница 41: ...ppropriate boot server Then the target workstation blade uses TFTP to download the NBP from the boot server and executes the image IMPORTANT To connect to a network with a Pass Thru module always connect the Pass Thru module to a network device that supports Gigabit speed For each workstation blade being deployed the PXE server must be connected to the NIC designated for PXE The workstation blade ...

Страница 42: ...B of RAM o 64 MB of free hard drive space o 10 Mb s network adapter PXE deployment server storing boot images o AMD Athlon XP processor 700 MHz or greater recommended AMD Athlon 64 processor or Intel Pentium III or higher processor 500 MHz recommended o 256 MB of RAM o 10 Mb s network adapter o CD ROM drive Windows repository server Windows or Linux deployment o Windows 2000 or Windows Server 2003...

Страница 43: ...e available for Windows and Linux For additional information refer to the HP website ftp ftp compaq com pub products servers management pxe_wp pdf HP ProLiant Essentials Rapid Deployment Pack NOTE To deploy workstation blades in an existing server blade enclosure always use the most recent version of RDP available at the HP website http www hp com servers rdp The RDP software is the preferred meth...

Страница 44: ...OTE For more information about hardware and cabling configurations see the documents that ship with the enclosure Two methods are available for CD ROM deployment iLO virtual CD ROM on page 44 USB CD ROM iLO virtual CD ROM To deploy with a boot CD 1 Do one of the following o Insert the boot CD into the client PC using the iLO 2 Remote Console o Use iLO 2 to create an image file of the boot CD o Cop...

Страница 45: ...hare For more information refer to Deployment infrastructure on page 41 Before beginning the deployment process connect the workstation blade to the network NOTE For more information about hardware and cabling configurations see the documents that ship with the enclosure Two methods are available for diskette image deployment iLO virtual floppy on page 45 PXE PXE deployment on page 43 Creating a b...

Страница 46: ...the FCA option An FC compatible interconnect is installed in the enclosure Refer to the documentation that ships with the interconnect option The server blade enclosure management module firmware is up to date Refer to the HP Business Support Center website http www hp com support The workstation blade is cabled properly to a supported SAN SAN storage drivers are loaded Refer to supporting white p...

Страница 47: ... selection For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support smartstart documentation Using RBSU To use RBSU use the following keys To access RBSU press the F9 key during power up when prompted To navigate the menu system use the arrow keys To make selections press the Enter key To access Help for a highligh...

Страница 48: ...r more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support smartstart documentation Boot options Near the end of the boot process the boot options screen is displayed This screen is visible for several seconds before the system attempts to boot from a supported boot device During this time you can do the following Acce...

Страница 49: ...tility ACU is a browser based utility with the following features Runs as a local application or remote service Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration Suggests the optimum configuration for an unconfigured system Provides different operating modes enabling faster configuration or greater control over the config...

Страница 50: ... This option should only be used by qualified service personnel This value should always match the serial number sticker located on the chassis 4 Press the Enter key to clear the warning 5 Enter the serial number and press the Enter key 6 Select Product ID 7 Enter the product ID and press the Enter key 8 Press the Esc key to close the menu 9 Press the Esc key to exit RBSU 10 Press the F10 key to c...

Страница 51: ... through the iLO 2 interface Diagnose iLO 2 using HP SIM through a web browser and SNMP alerting For more information about iLO 2 features which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license see the iLO 2 documentation on the Documentation CD or on the HP website http www hp com servers lights out Erase Utility CAUTION Perform a backup before running the System Erase Uti...

Страница 52: ...nformation refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP website http www hp com servers manage HP ProLiant Essentials Virtualization Management Software The ProLiant Essentials Virtual Machine Management Pack and ProLiant Essentials Server Migration Pack plug ins extend HP Systems Insight Manager capabilities to manage virtual machines The Virtual Machine Mana...

Страница 53: ...migrating existing workstation blades and their content to the latest server technologies SMP automates the migration of the operating system applications and data from one workstation blade to another without errors eliminating the need for manual redeployment of these elements on the new workstation blade During the migration process the software automatically loads new drivers required for boot...

Страница 54: ... core management functionality for HP ProLiant server and HP BladeSystem lifecycles including Rapid server deployment Health and performance monitoring Comprehensive remote control Vulnerability scanning and patch management Power and thermal measurement reporting capping and regulation Integrated management of virtual and physical infrastructure Third party device management For more information ...

Страница 55: ...onality for the following POST RBSU Diagnostics DOS Operating environments which do not provide native USB support Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys This solution provides for use of a permanent USB key installed in the internal connector avoiding issues of clearance on the front of the rack and physical access to...

Страница 56: ...gnostics installation or it can be installed through the HP PSP ProLiant Support Packs on page 58 NOTE The current version of SmartStart provides the memory spare part numbers for the workstation blade To download the latest version see the HP website http www hp com support Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each...

Страница 57: ...th HP Systems Insight Manager SIM It provides comprehensive remote monitoring notification advisories dispatch and proactive service support for nearly all HP servers storage network and SAN environments plus selected Dell and IBM Windows servers that have a support obligation with HP It also enables HP to deliver higher levels of proactive support in line with HP Mission Critical Services support...

Страница 58: ...talls only the correct ROM upgrades required by each target server For more information see the HP Smart Update Manager User Guide The guide and the HP Smart Update Manager utility are available from the ProLiant Firmware Maintenance CD This CD and others can be downloaded free of charge from the SmartStart download page on the HP website http www hp com go support System Online ROM flash componen...

Страница 59: ...software changes on HP commercial products For more information refer to the HP website http www hp com go pcn Care Pack HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with easy to buy easy to use support packages that help you make the most of your server investments Refer to the Care Pack website http www hp com hps carepack servers cp_proliant...

Страница 60: ... Troubleshooting Guide provides procedures and solutions for troubleshooting HP BladeSystem c Class enclosures This guide explains how to use the Insight Display to troubleshoot enclosures and it includes a flowchart to help you navigate the troubleshooting process To view the guide see the HP website http www hp com support BladeSystem_Enclosure_TSG_en Pre diagnostic steps WARNING To avoid potent...

Страница 61: ...risk of injury from electric shock hazards do not open this enclosure This symbol on an RJ 45 receptacle indicates a network interface connection WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle This symbol indicates the presence of a hot surface or hot component If this surface is contacted the...

Страница 62: ...ly add or remove hardware or software If so did you remember to change the appropriate settings in the server setup utility if necessary How long has the server exhibited problem symptoms If the problem occurs randomly what is the duration or frequency To answer these questions the following information may be useful Run HP Insight Diagnostics on page 55 and use the survey page to view the current...

Страница 63: ...erly aligned and securely connected for all external and internal components Remove and check all data and power cables for damage Be sure no cables have bent pins or damaged connectors If a fixed cable tray is available for the server be sure the cords and cables connected to the server are routed correctly through the tray Be sure each device is properly seated Avoid bending or flexing circuit b...

Страница 64: ... flowchart on page 73 Start diagnosis flowchart Use the following flowchart to start the diagnostic process Item Refer to 1 General diagnosis flowchart on page 65 2 Power on problems flowchart Server blade power on problems flowchart on page 67 3 POST problems flowchart on page 69 4 OS boot problems flowchart on page 71 5 Server fault indications flowchart on page 73 ...

Страница 65: ...ure of the problem or if the other flowcharts do not fix the problem use the following flowchart Item See 1 Symptom information on page 62 2 Loose connections on page 63 3 Service notifications on page 63 4 The most recent version of a particular server blade or option firmware is available on the HP Support website http www hp com support ...

Страница 66: ...blades located on the Documentation CD or the HP website http www hp com products servers proliant bl p class info Maintenance and service guides for c Class server blades located on the Documentation CD or the HP website http www hp com go bladesystem documentation Hardware problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp c...

Страница 67: ...Troubleshooting 67 Server blade power on problems flowchart Symptoms The server does not power on The system power LED is off or amber ...

Страница 68: ...se or faulty power cord Power source problem Power on circuit problem Improperly seated component or interlock problem Faulty internal component Item See 1 Component identification on page 6 2 Maintenance and service guides for c Class server blades located on the HP website http www hp com go bladesystem documentation 3 Integrated Lights Out User Guide located on the HP website http www hp com se...

Страница 69: ... Server does not complete POST NOTE The server has completed POST when the system attempts to access the boot device Server completes POST with errors Possible problems Improperly seated or faulty internal component Faulty KVM device Faulty video device ...

Страница 70: ...ebsite http www hp com support 6 Hardware problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Maintenance and service guides for c Class server blades located on the Documentation CD or the HP website http www hp com go bladesystem documentation 7 Server information you need in the HP ProLiant Servers Troubleshootin...

Страница 71: ...ot problems on a server blade Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade Use a local I O cable and drive to connect to the server blade and then restart the server blade Symptoms Server does not boot a previously installed OS Server does not boot SmartStart ...

Страница 72: ... the HP website http www hp com support Controller documentation 6 General memory problems are occurring in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support 7 Operating system problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support HP contact info...

Страница 73: ...lems flowchart on page 71 Server fault indications flowchart Symptoms Server boots but a fault event is reported by Insight Management Agents on page 52 Server boots but the internal health LED external health LED or component health LED is red or amber ...

Страница 74: ...ting Guide located on the Documentation CD or on the HP website http www hp com support 3 Component identification on page 6 4 System Management Homepage https localhost 2381 5 Power on problems flowchart Server blade power on problems flowchart on page 67 6 Hardware problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com suppo...

Страница 75: ...r messages in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support WARNING To avoid potential problems ALWAYS read the warnings and cautionary information in the server documentation before removing replacing reseating or modifying system components ...

Страница 76: ...nd burns exists if the battery pack is not properly handled To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product To remove the component 1 Power down the workstation ...

Страница 77: ...s the system ROM to its default configuration After replacing the battery reconfigure the system through RBSU To replace the component reverse the removal procedure For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider ...

Страница 78: ...ample personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the la...

Страница 79: ...s Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 1 800 HP INVENT 1 800 474 6836 F...

Страница 80: ...ctive 2006 95 EC EMC Directive 2004 108 EC Compliance with these directives implies conformity to applicable harmonized European standards European Norms which are listed on the EU Declaration of Conformity issued by Hewlett Packard for this product or product family This compliance is indicated by the following conformity marking placed on the product This marking is valid for non Telecom product...

Страница 81: ...e recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your...

Страница 82: ... is CD or DVD drive and or fiber optic transceiver Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825 1 The product does not emit hazardous laser radiation Each laser product complies with 21 CFR 1040 10 and 1040 11 except for deviations pursuant to Laser Notice No 50 dated May 27 2001 and with IEC 60825 1 19...

Страница 83: ...ntains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water...

Страница 84: ...tory compliance notices 84 Acoustics statement for Germany Geräuschemission Schalldruckpegel LpA 70 dB A Zuschauerpositionen bystander positions Normaler Betrieb normal operation Nach ISO 7779 1999 Typprüfung ...

Страница 85: ...tic sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance ...

Страница 86: ... 1 C per 304 8 m 1 8 F per 1 000 ft up to 3048 m 10 000 ft applies No direct sunlight is allowed The maximum permissible rate of change is 10 C hr 18 F hr The type and number of options installed may reduce the upper temperature and humidity limits Operating with a fan fault or above 30 C 86 F may reduce system performance Storage maximum humidity of 95 is based on a maximum temperature of 45 C 11...

Страница 87: ...service is available 24 hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored o If you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website http www hp com hps In other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wwcontact html Customer S...

Страница 88: ...ciliter le remplacement des pièces défectueuses Si pendant la période de diagnostic HP ou ses partenaires ou mainteneurs agréés détermine que la réparation peut être effectuée à l aide d une pièce CSR HP vous l envoie directement Il existe deux catégories de pièces CSR Obligatoire Pièces pour lesquelles la réparation par le client est obligatoire Si vous demandez à HP de remplacer ces pièces les c...

Страница 89: ...di costo solo in alcune zone In caso di necessità si può richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 gior...

Страница 90: ...es o socios de servicio de HP identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR HP le enviará dicho componente directamente para que realice su sustitución Los componentes CSR se clasifican en dos categorías Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes ...

Страница 91: ... onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indi...

Страница 92: ...ido Onde as condições geográficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de auxílio entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP Nos casos em que isso for necessário...

Страница 93: ...Technical support 93 ...

Страница 94: ...Technical support 94 ...

Страница 95: ...tility ADU Array Diagnostics Utility AMP Advanced Memory Protection ASR Automatic Server Recovery BBWC battery backed write cache FC Fibre Channel iLO 2 Integrated Lights Out 2 IML Integrated Management Log ORCA Option ROM Configuration for Arrays P2V physical to virtual PMP Performance Management Pack ...

Страница 96: ...on Environment RBSU ROM Based Setup Utility RDP Rapid Deployment Pack RILOE Remote Insight Lights Out Edition SAS serial attached SCSI SATA serial ATA SIM Systems Insight Manager SMP Server Migration Pack UID unit identification USB universal serial bus V2P virtual to physical V2V virtual to virtual ...

Страница 97: ...Acronyms and abbreviations 97 VCA Version Control Agent VCRM Version Control Repository Manager ...

Страница 98: ...ng 37 cache module 32 cache module battery pack 32 Canadian notice 80 Care Pack 59 CD ROM deployment 44 Change Control 59 Chinese notice 82 class A equipment 78 class B equipment 78 compliance 78 components 6 components identification 6 8 configuration of system 40 46 configuration parameters 46 configuration tools 46 configuration network 41 connecting to the network 16 connection problems 63 con...

Страница 99: ... Remote Support software 57 HP Insight Server Migration Pack software for ProLiant 53 HP ProLiant Essentials Foundation Pack 52 HP ProLiant Essentials Performance Management Pack 53 HP ProLiant Essentials Server Migration Pack 52 HP ProLiant Essentials Virtual Machine Management Pack 52 HP ProLiant Essentials Virtualization Management Software 52 HP ProLiant Essentials Vulnerability and Patch Mana...

Страница 100: ...ys 49 OS boot problems flowchart 71 overview 16 P Performance Management Pack PMP 53 phone numbers 87 POST error messages 75 POST problems flowchart 69 power button LED 7 Power On Standby button 6 powering down 12 powering up 12 47 power on problems flowchart 67 preboot execution environment PXE 41 43 pre diagnostic steps 60 preparation procedures 12 62 preparing the server for diagnosis 62 proble...

Страница 101: ...ort 57 87 support packs 46 supported operating systems 58 SUV connector 6 11 37 symbols on equipment 61 symptom information 62 system board 9 system board battery 9 76 83 system board thumbscrews 9 system components 6 system configuration settings 46 System Erase Utility 51 system maintenance switch 9 10 System Online ROM flash component utility 58 system keeping current 57 Systems Insight Manager...

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