Troubleshooting 96
o
WinMSD (Msinfo32.exe on Microsoft® Windows® 2000 systems)
o
Boot.ini
o
Memory.dmp
o
Event logs
o
Dr. Watson log (drwtsn32.log) if a user mode application, such as the Insight Agents, is having
a problem
o
IRQ and I/O address information in text format
•
An updated Emergency Repair Diskette
•
If HP drivers are installed:
o
Version of the drivers used
o
List of drivers
•
The drive subsystem and file system information:
o
Number and size of partitions and logical drives
o
File system on each logical drive
•
Current level of Microsoft® Windows® Service Packs and Hotfixes installed
•
A list of each third-party hardware component installed, with the firmware revision
•
A list of each third-party software component installed, with the version
•
A detailed description of the problem and any associated error messages
Linux operating systems
Collect the following information:
•
Operating system distribution and version
Look for a file named /etc/
distribution
-release (for example, /etc/redhat-release)
•
Kernel version in use
•
Output from the following commands (performed by root):
o
lspci -v
o
uname -a
o
cat /proc/meminfo
o
cat /proc/cpuinfo
o
rpm -ga
o
dmesg
o
lsmod
o
ps -ef
o
ifconfig -a
o
chkconfig -list
o
mount
•
Contents of the following files:
o
/var/log/messages
Содержание ProLiant ML110 - G2 Server
Страница 20: ...Hardware options installation 20 3 Remove the hard drive blank ...
Страница 21: ...Hardware options installation 21 4 Prepare the hard drive ...
Страница 112: ...Technical support 112 ...
Страница 113: ...Technical support 113 ...
Страница 117: ...Acronyms and abbreviations 117 VGA video graphics array ...