Upda g
sight Diagnostics.
To up
1.
e
ersion on the device.
on available.
3.
r, disable BitLocker™ before updating the firmware.
g system documentation.
4.
rted for the hardware configuration.
5.
hecking the firmware version.
6.
server, enable BitLocker™ after the firmware update is
operating system documentation.
Drivers
HP d
ers and
informati
tin firmware
To verify the firmware version, use HP In
date the firmware:
Ch ck the firmware v
2.
Determine the latest firmware versi
If a TPM is installed and enabled on the serve
For more information, see the operatin
Update the firmware to the current version suppo
Verify the firmware update by c
If a TPM is installed and enabled on the
complete. For more information, see the
rivers and utilities can be found on the Easy Set-up CD or the support CD. For the latest driv
on on supported operating systems, refer to the HP website (
http://www.hp.com/support
).
IMPORTANT:
Always perform a backup before installing or updating device drivers.
Contac
Contact
zed reseller (on page
78
)
Operating system information you need (on page
79
)
Contacting HP technical support or an authorized reseller
mpt to resolve problems by completing the procedures in this guide.
ting HP
ing HP technical support or an authori
Server information you need (on page
79
)
Before contacting HP, always atte
IMPORTANT:
Collect the appropriate server information ("
Server information you need
" on
perating system information you need
" on
P for support.
page
79
) and operating system information ("
O
page
79
) before contacting H
For the name of the nearest HP authorized reseller:
•
t
me.hp.com/country/us/en/wwcontact.html
See the Contact HP worldwide (in English) webpage
(
ht p://welco
).
For H e
•
t
ates, for contact options see the Contact HP United States webpage
P t chnical support:
In he United St
(
http://welcome.hp.com/country/us/en/contact_us.html
). To contact HP by phone:
Call 1-800-
o
HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a
may be recorded or monitored.
week. For continuous quality improvement, calls
Troubleshooting 78
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