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Troubleshooting 60

Troubleshooting

This section provides information on solutions to problems that may occur during the configuration and operation of a
ProLiant BL p-Class GbE2 Interconnect Switch. The following tables provide steps to take before calling your service
representative.

Following are four tables with basic troubleshooting information:

•

Setting up and accessing

—Table 17 contains general troubleshooting information about setting up and

accessing the GbE2 Interconnect Switch. Topics covered include LEDs, cables, failure of the GbE2 Interconnect
Switch to get IP settings, failure to connect to the GbE2 Interconnect Switch remotely, and what to do if you
forget your administrator user name and password.

•

Configuring

—Table 18 contains general troubleshooting information about configuring the GbE2 Interconnect

Switch. Topics covered include configuring VLANs and XConnect ports.

•

Using a TFTP server

—Table 19 contains general troubleshooting information about using a TFTP server to back

up GbE2 Interconnect Switch configuration or to configure multiple GbE2 Interconnect Switches.

•

Upgrading firmware using the serial port

—Table 20 contains general troubleshooting information about

upgrading system firmware using the serial console port.

For additional troubleshooting information, refer to

•

“Performing a serial download" appendix in this guide

•

Appendix A: Troubleshooting Tools, in the

HP ProLiant BL p-Class GbE2 Interconnect Switch Application Guide

•

The following website:

http://www.hp.com/support

Table 17

Troubleshooting: Setting up and accessing

Problem

Possible cause

Possible solution

Forgot the administrator user name and
password that you configured on the
GbE2 Interconnect Switch.

Unknown

Call HP technical support at
1-800-652-6672 or your service
representative to get a backdoor
password.

The GbE2 Interconnect Switch is not
seated properly.

Make sure that the GbE2 Interconnect
Switch is inserted completely and seated
properly.

The server blade enclosure is not
powered up.

Make sure that the server blade
enclosure is powered up and all the
power connections are intact.

There is a faulty LED.

Check the console to see if GbE2
Interconnect Switch is booted.

The Power LED on the GbE2 Interconnect
Switch is not on.

The GbE2 Interconnect Switch fuse is
blown.

Send for repair.

The Power LED on the GbE2 Interconnect
Switch stays amber for more than 30
seconds and GbE2 Interconnect Switch
does not boot.

The standby mode time out function is
malfunctioning.

Force the GbE2 Interconnect Switch to
boot by pressing the

Pwr/Rst

button.

The cable is not properly plugged in.

Check the cable at both ends to ensure
that it is plugged in and seated properly.

No link LED displays, even after you
plug the Category 5 cable in the RJ-45
connector of the external port.

The cable or connector heads are faulty. Replace the cable with another tested

cable.

Содержание ProLiant BL p-Class F-GbE

Страница 1: ...HP ProLiant BL p Class GbE2 Interconnect Switch User Guide Part number 331399 004 Fourth edition February 2006 ...

Страница 2: ...ould be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft Windows and Windows NT are U S registered trademarks of Microsoft Corporation Netscape Navigator is a U S trademark of Netscape Communications Corporation Cisco is a registered trademark of Cisco Systems Inc and or its affiliates in the U S and c...

Страница 3: ...5 XModem 15 Internet Group Management Protocol IGMP Snooping 15 Jumbo frames 15 Auto MDI MDIX 15 Auto negotiation of duplex mode and speed 15 Redundant images in firmware 16 External components 16 GbE2 Interconnect Switch front panel 16 QuadT2 Interconnect Module panel 18 QuadSX Interconnect Module panel 19 Setting up and installing the GbE2 interconnect switch Overview 21 Installing the GbE2 Inte...

Страница 4: ...tice 35 Laser compliance 35 Technical specifications Runtime switching software default settings Switch A and Switch B general default settings 39 Switch A and Switch B port names VLANs STP trunking default settings 45 Performing a serial download Introduction 47 Serial upgrade of boot code firmware image procedure 47 Serial upgrade of operating system firmware procedure 49 SNMP MIBs support Intro...

Страница 5: ... technology to provide between 32 to 1 blocking to 32 to 12 blocking reduction in the number of networking cables per BL p Class server blade enclosure Each HP ProLiant BL p Class GbE2 Interconnect Switch and QuadT2 Interconnect Module reduces sixteen 10Base T 100Base TX 1000Base T server networking ports to one to four RJ 45 10Base T 100Base TX 1000Base T ports located on the removable interconne...

Страница 6: ...erminal Access Controller Access Control System Plus TACACS Authentication Authorization and Accounting AAA An extensive list of industry standard protocol support compatible with widely used networking components 9K jumbo frames that improve performance by increasing application throughput and decreasing server processor utilization Robust configuration and management from any switch port using t...

Страница 7: ...ocol LACP allows the GbE2 Interconnect Switch to control and configure trunk groups dynamically The GbE2 supports the IEEE 802 3ad 2002 standard Configurable Trunk Hash Algorithm feature which allows you to configure the particular parameters for the switch Trunk Hash algorithm instead of relying on the default values You can configure new default behavior for L2 traffic and L3 traffic by selectin...

Страница 8: ...wser based interface BBI allows remote access using a Web browser such as Microsoft Internet Explorer or Netscape Navigator Simple Network Management Protocol SNMP manageability and monitoring are supported The GbE2 Interconnect Switch functionality allows you to upload and download interconnect switch configurations via Trivial File Transfer Protocol TFTP and Secure Copy Protocol SCP thus allowin...

Страница 9: ...yslog server Portable Diagnostic Station option to configure and diagnose a GbE2 Interconnect Switch and server blade removed from the rack The ability to return the GbE2 Interconnect Switch to known good condition in case of firmware corruption State information dump for tuning and debugging switch performance Panic command for immediate state dump to flash memory and automatic switch boot Abilit...

Страница 10: ...rovides integrated switching technology for network cable reduction The following diagram illustrates the Ethernet signal connectivity between server bays and the interconnect bays through the backplane for the p Class server enclosure Figure 3 Ethernet signal connectivity via backplane ...

Страница 11: ...gh density blade servers Figure 4 Ethernet signal connectivity for server enclosures with enhanced backplane components The interconnect switch does not affect or determine NIC enumeration and the associated mapping of NIC interfaces to interconnect switch ports The numbering of the NICs on the server for example NIC 1 NIC 2 NIC 3 is determined by the server type the server operating system and wh...

Страница 12: ... the server blade enclosure Redundant crosslinks The two GbE2 Interconnect Switches are connected through redundant 10 100 1000 crosslinks These two crosslinks provide an aggregate throughput of 2 Gb s for traffic between the GbE2 Interconnect Switches Redundant paths to server bays Redundant Ethernet signals from each blade server are routed through the enclosure backplane to separate GbE2 Interc...

Страница 13: ... supported per GbE2 Interconnect Switch Release 2 0 also provides IEEE 802 1s based MSTP and IEEE 802 1w based RSTP Simple Network Management Protocol Each GbE2 Interconnect Switch can be configured and monitored remotely from a Simple Network Management Protocol SNMP based network management station The GbE2 Interconnect Switch supports industry standard SNMP Management Information Bases MIBs and...

Страница 14: ...e user the remote administrator interacts only with the RAS not the back end server and database RADIUS authentication consists of the following components A protocol with a frame format that utilizes User Datagram Protocol UDP over IP based on Request For Comments RFC 2138 and 2866 A centralized server that stores all the user authorization information A client in this case the GbE2 Interconnect ...

Страница 15: ...ect Switch supports IGMP Snooping for multicasting starting with Release 2 0 Both Version 1 and Version 2 based IGMP Snooping is supported In addition auto detection of the multicast router port and manual configuration of the multicast router port is supported For efficient multicast traffic management the IGMP Filtering option is supported Jumbo frames By default the GbE2 Interconnect Switch mod...

Страница 16: ...panel The front panel of the GbE2 Interconnect Switch has LEDs to indicate link activity link speed power status and management status It has two RJ 45 connectors for 10Base T 100Base TX 1000Base T Ethernet management ports one RS 232 DB 9 serial management port and a power reset Pwr Rst button Figure 5 GbE2 Interconnect Switch front panel Table 1 GbE2 Interconnect Switch front panel Item Descript...

Страница 17: ...ff No management session active 8 Power status LED Green Power on Amber Stand by mode Off Power off 9 Link activity and speed LEDs Refer to the following figures and tables for LED assignments and functions Figure 6 GbE2 Interconnect Switch front panel NIC LED assignments Table 2 GbE2 Interconnect Switch front panel NIC LED assignments Item Description 1 Downlink ports 1 16 2 Crosslink ports 17 18...

Страница 18: ...d bottom right most bays on the rear side of the server blade enclosure Each QuadT2 Interconnect Module has four RJ 45 connectors with link activity and speed LEDs for uplink network cabling Four RJ 45 connectors support Gigabit Ethernet connections for uplink connectivity Figure 8 QuadT2 Interconnect Module connectors Table 4 QuadT2 Interconnect Module connectors Item Description 1 Port 22 RJ 45 ...

Страница 19: ... Interconnect Module LEDs Item LED Description Status 1 Link activity Green Link and no activity Green flashing Link and activity Amber Port disabled Off No link 2 Link speed Amber 1000 Mb s Green 100 Mb s Off 10 Mb s QuadSX Interconnect Module panel The QuadSX Interconnect Modules are inserted into the bottom left most and bottom right most bays on the rear side of the server blade enclosure Each...

Страница 20: ... connector for 1000SX uplink on Switch B 5 Port 22 LC fiber connector for 1000SX uplink on Switch A 6 Port 21 LC fiber connector for 1000SX uplink on Switch A 7 Port 20 LC fiber connector for 1000SX uplink on Switch A 8 Port 19 LC fiber connector for 1000SX uplink on Switch A Figure 11 QuadSX Interconnect Module LEDs Table 7 QuadSX Interconnect Module LEDs Item LED Description Status 1 Link speed ...

Страница 21: ...C Interconnect Modules that are inserted into the top left most and top right most bays on the rear side of the server blade enclosure Two ProLiant BL p Class Fibre Channel Signal Conditioning Cards are also included in the kit one is installed in each GbE2 Interconnect Switch If you are installing the GbE2 Storage Connectivity Kit refer to the HP ProLiant BL p Class GbE2 Storage Connectivity Kit ...

Страница 22: ...t Switches 4 Repeat steps 2 and 3 to insert the second GbE2 Interconnect Switch in the left interconnect bay The GbE2 Interconnect Switch in the left interconnect bay is referred to as Switch A Replacing an existing GbE2 Interconnect Switch CAUTION Removing a GbE2 Interconnect Switch from a powered enclosure will result in the loss of network communications between the server blade network ports t...

Страница 23: ...re will result in the loss of network communications between the server blade network ports that are connected through this switch and the segment of network infrastructure those ports need to communicate For continued blade server network communication and services availability do the following before you remove the GbE Interconnect Switch Redirect critical high availability services or applicati...

Страница 24: ...rver blade enclosure slide out the top and bottom patch panel modules total of four from the module bays and unplug the cables 2 From the front side of the ProLiant BL p Class server blade enclosure unlock the ejector lever and slide out the patch panels total of two from the interconnect bays 3 From the rear side of the server blade enclosure insert the new interconnect modules that came with the...

Страница 25: ...Because any changes an operator makes are undone by a reset of the GbE2 Interconnect Switch operators cannot severely impact GbE2 Interconnect Switch operation Administrators are the only ones that may make permanent changes to the GbE2 Interconnect Switch configuration changes that are persistent across a reboot reset of the GbE2 Interconnect Switch Administrators can access GbE2 Interconnect Swi...

Страница 26: ...ized configuration scripts on multiple switches A configuration script can be tailored to one of the multiple switches and then that configuration can be deployed to other switches from a central deployment server Using a configuration file If you plan for the base configuration of multiple GbE2 Interconnect Switches in your network to be the same you can manually configure one GbE2 Interconnect S...

Страница 27: ...an manually force the GbE2 Interconnect Switch to power up by pressing the Pwr Rst button through the access hole in the front panel of the GbE2 Interconnect Switch while the power status LED is amber HP recommends using a small blunt object for this purpose CAUTION Pressing the Pwr Rst button while the power status LED is green will reset the GbE2 Interconnect Switch IMPORTANT If the server blade...

Страница 28: ...h administrator privileges Main Menu info Information Menu stats Statistics Menu cfg Configuration Menu oper Operations Command Menu boot Boot Options Menu maint Maintenance Menu diff Show pending config changes global command apply Apply pending config changes global command save Save updated config to FLASH global command revert Revert pending or applied changes global command exit Exit global c...

Страница 29: ...ation Utilities package and documentation Provides utilities and documentation for GbE2 Interconnect Switch management The utilities and documentation are located at http www hp com support GbE2 Interconnect Switch Firmware Upgrade Smart Component for Microsoft Windows only Provides quick and easy installation of the GbE2 Interconnect Switch firmware firmware upgrade tool and readme file A SoftPaq...

Страница 30: ...peration of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment ...

Страница 31: ...na concessione ministeriale anche per l uso del prodotto Verifici per favore con il proprio distributore o direttamente presso la Direzione Generale Pianificazione e Gestione Frequenze License required for use Verify with your dealer or directly with General Direction for Frequency Planning and Management Direzione Generale Pianificazione e Gestione Frequenze France L utilisation de cet equipement...

Страница 32: ...HP ProLiant BL p Class C GbE2 Interconnect Kit Regulatory Compliance Notices 32 BSMI Notice Japanese Notice Korean Notice ...

Страница 33: ...peration of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment ...

Страница 34: ...na concessione ministeriale anche per l uso del prodotto Verifici per favore con il proprio distributore o direttamente presso la Direzione Generale Pianificazione e Gestione Frequenze License required for use Verify with your dealer or directly with General Direction for Frequency Planning and Management Direzione Generale Pianificazione e Gestione Frequenze France L utilisation de cet equipement...

Страница 35: ...iation exposure To reduce the risk of exposure to hazardous radiation Do not try to open the module enclosure There are no user serviceable components inside Do not operate controls make adjustments or perform procedures to the laser device other than those specified herein Allow only HP Authorized Service technicians to repair the unit The Center for Devices and Radiological Health CDRH of the U ...

Страница 36: ...plex 100 Mb s Full Duplex 200 Mb s Gigabit Ethernet Half Duplex 1000 Mb s Full Duplex 2000 Mb s Connectors GbE2 Interconnect Switch 2 RJ 45 1 DB 9 QuadT2 Interconnect Module 4 RJ 45 QuadSX Interconnect Module 4 SFP fiber transceivers with LC connectors 10Base T Two Pair UTP Category 3 4 5 100 m EIA TIA 568 100 ohm STP 100 m 100Base TX Two Pair or Four Pair UTP Category 5 100 m EIA TIA 568 100 ohm ...

Страница 37: ...ont panel management port Table 10 Physical and environmental specifications DC inputs 48V 2350 mA maximum per GbE2 Interconnect Switch Power consumption 112W maximum per GbE2 Interconnect Switch Operating temperature 10 to 35 degrees Celsius Storage temperature 30 to 60 degrees Celsius Operating humidity 20 to 80 RH noncondensing Storage humidity 5 to 95 RH noncondensing GbE2 Interconnect Switch ...

Страница 38: ... rate 1 488 095 packets per second with 64 byte packets per port for 1000 Mb s Maximum external port packet forwarding rate 6 X 1Gig port 6 X 1 488 095 8 928 570 pps per GbE2 Interconnect Switch Best downlink external port packet forwarding rate ratio 16 6 Interswitch x connects across enclosure backplane 2 X 1Gig ports bundled in Port Trunk of 2Gig size MAC address learning Automatic update Forwa...

Страница 39: ...ed cannot be disabled Password user None admin BOOTP Service Enabled IP Address if manual IP option is selected 0 0 0 0 Subnet Mask if manual IP option is selected 0 0 0 0 Primary Default Gateway 0 0 0 0 Secondary Default Gateway 0 0 0 0 Primary DNS Server Address 0 0 0 0 Secondary DNS Server Address 0 0 0 0 Default Domain Name None Management Network Mask 0 0 0 0 0 0 0 0 Switch Software Image on ...

Страница 40: ...ts and unknown unicast packets the lowest active port number in the trunk group Port Mirroring Mirror Status Disabled Port Mirroring Mirror Port None Selected Port Mirroring Mirror Port Traffic Direction None Selected Port Mirroring Monitoring Port None Selected SNMP Read Write SNMP System Name None SNMP System Location None SNMP System Contact None SNMP Community String Access Right Public read o...

Страница 41: ...tem Up Time 0 days 00 00 00 Current Time RTC or NTP 00 00 00 Date None Syslog Host 0 0 0 0 Syslog Host 2 0 0 0 0 Syslog Host Severity 7 Syslog Host 2 Severity 7 Syslog Console Output Disabled Log console Enabled system Enabled mgmt Enabled cli Enabled stp Enabled vlan Enabled ssh Enabled ntp Enabled ip Enabled web Enabled RSA Server Key Autogen Interval 0 RSA Server Key Autogen Disabled SSH Server...

Страница 42: ...0000 MSTP Link Type Auto MSTP Edge Port Enabled Ports 1 16 TACACS Service Off TACACS Primary Secret None TACACS Secondary Secret None Primary TACACS Server 0 0 0 0 Secondary TACACS Server 0 0 0 0 TACACS Server Port 49 TACACS Server Retries 3 TACACS Server Timeout 5 seconds TACACS Backdoor for Telnet Access Disabled IGMP Snooping Disabled IGMP VLANs None IGMP Report Timeout 10 seconds IGMP Multicas...

Страница 43: ...MON Alarm Type either RMON Alarm Rising Threshold 0 RMON Alarm Falling Threshold 0 RMON Alarm Rising Event Index 0 RMON Alarm Falling Event Index 0 RMON Alarm Owner Null IP Forwarding Disabled RIP Disabled Configurable User Name admpw admin Configurable User Name opw Disabled Configurable User Name usrpw user Configurable User Name UID 1 10 Disabled Uplink Fast Disabled LACP Disabled THASH enable ...

Страница 44: ...s SNMPv3 adminsha authentication sha privacy des SNMPv3 v1v2only authentication none privacy none SNMPv3 admingrp level authPriv users adminmd5 adminsha rview wview nview iso SNMPv3 v1v2grp level noAuthNoPriv users v1v2only rview wview iso nview v1v2only SNMPv3 iso subtree 1 included SNMPv3 v1v2only subtree 1 included subtree 1 3 6 1 6 3 15 excluded subtree 1 3 6 1 6 3 16 excluded subtree 1 3 6 1 ...

Страница 45: ... 100 1000 Auto 1 N Default VLAN Downlink3 Disabled Server 4 10 100 1000 Auto 1 N Default VLAN Downlink4 Disabled Server 5 10 100 1000 Auto 1 N Default VLAN Downlink5 Disabled Server 6 10 100 1000 Auto 1 N Default VLAN Downlink6 Disabled Server 7 10 100 1000 Auto 1 N Default VLAN Downlink7 Disabled Server 8 10 100 1000 Auto 1 N Default VLAN Downlink8 Disabled Server 9 10 100 1000 Auto 1 N Default V...

Страница 46: ...ag Y N VLAN name Port name STP Trunk group Uplink 20 10 100 1000 Auto 1 N Default VLAN Uplink2 Enabled Uplink 21 10 100 1000 Auto 1 N Default VLAN Uplink3 Enabled Uplink 22 10 100 1000 Auto 1 N Default VLAN Uplink4 Enabled Front Panel 23 10 100 1000 Auto 1 N Default VLAN FrontPanel1 Enabled Front Panel 24 10 100 1000 Auto 1 N Default VLAN FrontPanel2 Enabled ...

Страница 47: ...f a GbE2 Interconnect Switch to the serial port of your PC that supports XModem 1K XModem 2 Start HyperTerminal part of Microsoft Windows or equivalent terminal emulation application depending on your computer operating system and set the following parameters for terminal emulation console Parameter Value Baud Rate 9600 Data Bits 8 Parity None Stop Bits 1 Flow Control None 3 Power on the GbE2 Inte...

Страница 48: ...er It takes about seven minutes for the transfer to complete NOTE Although slower XModem also works if you choose not to use 1K MODEM 9 After completing the transfer a message displays how many bytes transferred followed by another message displaying the status of image extraction Do not power cycle the switch during this process After extracting the image it is updated to flash and a message with...

Страница 49: ...arity None Stop Bits 1 Flow Control None 3 Power on the GbE2 Interconnect Switch 4 Hold the Shift key down and press the D key repeatedly during the Memory Test until the following message displays Memory Test Xmodem Mode Starting POST Checking MP I2c PASSED Checking PCI bus PASSED Checking Interrupt PASSED Post Passed Disabling watchdog for xmodem ProLiant p Class GbE2 Interconnect Switch PPCBoot...

Страница 50: ...u and choose the following options in the send file window file pGbE2_100 bin 100 represents the version number of Switch Operating System firmware protocol 1K XMODEM The send file window displays the progress of the file transfer It takes about five minutes for the transfer to complete NOTE Although slower XModem also works if you choose not to use 1K MODEM 9 After completing the transfer a messa...

Страница 51: ...d rate to 9600 bps and power cycle the switch OR ProLiant p Class GbE2 Interconnect Switch PPCBoot 2 x x To download GbE2 Switch Boot Code or GbE2 Switch OS Image use 1K Xmodem at 115200 Total bytes transferred 0x1ef400 Extracting images Do NOT power cycle the switch Please choose the GbE2 Switch OS Image to upgrade 1 2 n 2 Updating GbE2 Switch OS Image 2 ff800000 Switch set to boot image 2 Change...

Страница 52: ...prise specific MIBs Compile the MIBs into the MIB database and then use a MIB browser to navigate through them For detailed information access the individual descriptions of each MIB or refer to the documentation that came with your SNMP manager software The GbE2 Interconnect Switch SNMP agent supports SNMP Version 1 Security is provided through SNMP community strings The default community strings...

Страница 53: ...8023ad mib rfc1213 mib rfc1493 mib rfc1573 mib rfc1643 mib rfc1757 mib rfc1850 mib rfc1907 mib rfc2037 mib rfc2571 mib rfc2572 mib rfc2573 mib rfc2574 mib rfc2575 mib rfc2576 mib Supported traps The GbE2 Interconnect Switch SNMP agent supports the following generic traps as defined in RFC 1215 ColdStart WarmStart LinkDown LinkUp AuthenticationFailure Failover The SNMP agent also supports two spann...

Страница 54: ...eived from a router whose authentication key or authentication type conflicts with this router s authentication key or authentication type Implementation of this trap is optional bt2SwRackLocationChange Signifies that the GbE2 Interconnect Switch has had a location change bt2SwTempExceedThreshold Signifies that the switch temperature has exceeded maximum safety limits bt2SwTempReturnThreshold Indi...

Страница 55: ...I Safe Mode When inserting a new or replacement GbE2 Interconnect Switch into a production environment you must be certain that the GbE2 Interconnect Switch configuration is compatible with the production network Compatibility with a network can include items such as Specific configuration of the network in general problems such as loops can occur within the network without specifically enabling S...

Страница 56: ...ew file with custom name 3 Perform modifications appropriate for your production environment Your environment may require additional settings such as VLAN configuration IP settings password settings TFTP SCP settings and so on Applying the Safe Mode template configuration file Use one of the following methods to apply the file to your GbE2 Interconnect Switch and set the switch in Safe Mode Method...

Страница 57: ... configuration file using any text editor such as Microsoft WordPad and make the changes as suggested by the comments in that template configuration file 4 From any switch management interface enable TFTP download of the template configuration file with your edits 5 Apply the changes and save to flash 6 Power up the switch by inserting it into a production blade enclosure This boots up the switch ...

Страница 58: ...ways be properly grounded when touching a static sensitive component or assembly Grounding methods There are several methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a grounded cord Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide pr...

Страница 59: ...er ports NOTE A cable configured for Gigabit over Copper can also be used on a 10 100 Mb s connection Figure 15 Standard RJ 45 receptacle connector for 10 100 Mb s and gigabit over copper Table 15 RJ 45 connector pin assignment for 10 100 Mb s Contact Media direct interface signal Color match 1 Tx transmit White Orange 2 Tx transmit Orange White 3 Rx receive White Green 4 Not used Blue White 5 Not...

Страница 60: ...load appendix in this guide Appendix A Troubleshooting Tools in the HP ProLiant BL p Class GbE2 Interconnect Switch Application Guide The following website http www hp com support Table 17 Troubleshooting Setting up and accessing Problem Possible cause Possible solution Forgot the administrator user name and password that you configured on the GbE2 Interconnect Switch Unknown Call HP technical sup...

Страница 61: ...e cable and connections and make sure that there is network connectivity between the GbE2 Interconnect Switch and the BOOTP server The BOOTP server is not available on the network or VLAN that is attached to the switch management port Make sure that the BOOTP server is present on the network or VLAN attached to the GbE2 Interconnect Switch The BOOTP server cannot offer IP settings to the GbE2 Inte...

Страница 62: ...ure that the GbE2 Interconnect Switch IP address is configured and valid on your network Use the correct IP address to establish the Web connection with the GbE2 Interconnect Switch Access to the GbE2 Interconnect Switch using the Web interface is disabled From the serial console interface make sure that the Web interface is enabled The Proxy server settings are configured on your Internet browser...

Страница 63: ... standby links for resilience in case of primary link failure While configuring VLANs you cannot enable a port in multiple VLANs A port can be part of only one VLAN unless the port is a tagged port Make sure that you enable the port as a tagged port While assigning the ports to VLANs the GbE2 Interconnect Switch does not let the user enable two adjacent ports into two different VLANs The ports cou...

Страница 64: ...The GbE2 Interconnect Switch must be configured using the full path name if it is not in the directory specified in the TFTP server While using TFTP to download or upload a configuration file the GbE2 Interconnect Switch fails to connect to the TFTP server or after connection the download or upload fails The TFTP server is not available to connect or there is a connectivity failure between the GbE...

Страница 65: ... the GbE2 Interconnect Switch serial console in the download mode and runtime mode are two separate settings After starting to download the firmware file the download fails The firmware file is not the correct one or is corrupt Obtain the latest firmware file that is specified for this GbE2 Interconnect Switch The GbE2 Interconnect Switch configuration is corrupt An error was made when saving the ...

Страница 66: ... 21 initial power up 27 overview 21 planning configuration 24 Integrated Lights Out iLO switch architecture 12 VLAN features 13 interconnect modules accessing switch with 27 cabling procedure 27 QuadSX 5 19 QuadT2 5 18 IP addresses BOOTP sources for 14 TFTP server 26 J Japanese regulatory notice 32 35 K Korean regulatory notice 35 L laser device regulatory compliance notice 35 Layer 2 based packet...

Страница 67: ...l File Transfer Protocol TFTP server multiple switch configurations 26 overview 13 XML configuration 55 troubleshooting 60 trunking feature overview 13 U upgrading from a GbE Interconnect Switch 23 upgrading from RJ 45 patch panels 24 user account password 25 users XML configuration 55 V virtual local area networks VLANs features 13 VLAN ID 24 X XModem 47 49 ...

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