HP Pavilion t3100 - Desktop PC, Руководство по устранению неисправностей

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PC Troubleshooting and System Recovery Guide
9
CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive ( continued )
Symptom Problem Solution
Cannot remove a CD
or DVD disc. The PC is turned off. Turn on your PC, and press the Eject button to extend the tray.
Problem with disc.
•
Make sure the label is face up and centered in the tray.
•
Verify that you are using the correct disc type (media) for the
drive. Try a different brand of disc.
•
Make sure the disc is clean and undamaged. If recording
stopped during a recording session, the disc may be damaged;
use a different disc.
•
Use the correct type of disc for the type of files you are
recording. When using a CD-R disc, make sure that it is blank
when recording music and is blank or appendable (with space
to add more data files) when recording data.
•
Verify that you are using the correct disc type when making a
copy of a disc. RecordNow! can record only to the same disc
type as the source. For example, you can record a DVD only to
a DVD+R or a DVD+RW disc, and you can record a CD only to
a CD-R or a CD-RW disc.
Problem with drive.
•
Make sure the disc is in the correct drive.
•
Make sure you select the correct drive before recording.
RecordNow! selects the first optical drive it finds, but you can
select the drive in RecordNow! before you begin recording.
•
Make sure the recording disc tray is clean and undamaged.
•
Select a slower write speed for the recording drive, if it is
available. Each time you make a recording, RecordNow! selects
the optimum recording speed. Refer to the Help menu in the
RecordNow! recording program to choose the speed.
Cannot create (burn)
a disc.
Problem with PC
operation.
•
RecordNow! does not let you add a track if it exceeds the
available space on your disc. You can make space available by
removing one or more tracks from the list before recording the
files to disc.
•
Close all software programs and windows before recording.
•
Make sure you have enough space available on your hard disk
drive to store a temporary copy of the content.
•
If you are on a network, copy the files from a network drive to
your hard disk drive first, and then record them to disc.
•
Enable Direct Memory Access (DMA) on your PC.
•
Restart the PC and try again.
Cannot add files to a
music CD. RecordNow! creates a
closed session music CD. When recording a music CD, RecordNow! does not allow
recording of additional files after the initial recording.
Cannot add data to
a DVD. Wrong recording option
being used. Make sure you set the correct recording option: Insert your data
disc, open RecordNow!, click the
Options icon (wrench), click
Data , select the multiple session recording options, and then
click OK .