HP LaserJet 9040/9050 - Multifunction Printer Скачать руководство пользователя страница 30

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Resolve common problems

Table 3-1

Common device problems

Situation

Possible Reason

The device does not turn on.

●

Make sure that the power cord is firmly plugged into the
2,000-sheet input tray.

NOTE:

This does not apply to the HP Color LaserJet

9500mfp.

●

Turn the printer off, check all the cable connections, and
turn the printer on.

The printer does not recognize the device or the user LED on
the device is off.

●

Check the device power cord.

●

Make sure that the device has been configured in the
printer driver.

●

Check the HP Jet-Link connector.

●

Print a configuration page to see if the device is operating
normally.

●

If the printer still does not recognize the device, contact
your local authorized HP service provider. (See

Service

and support on page 45

The job was not stapled.

●

The stapler is out of staples and

AUTO CONTINUE

is set

. See

Load the stapler cartridge on page 17

for more

information.

●

A single-page job was sent to the stapler; one-page jobs
are not stapled.

●

The wrong size or type of paper was used for the job.

●

More than 50 sheets of 75-g/m

(20-lb) media were sent

to the stapler, exceeding its capacity.

NOTE:

Transparencies, envelopes, labels, and cut-sheet

paper are supported in the stacker bin. The stapler can staple
jobs of 2 to 50 sheets of 75-g/m

(20-lb) media. If the job is

thicker than this, the job is ejected unstapled. The stacker bin
can hold a maximum of 1,000 sheets, depending on the paper
size and weight.

●

The stapler has bent or broken staples in the stapler head.

●

A staple jam exists, or a staple jam was recently cleared
(up to two sequential jobs might not be stapled).

●

The job was sent to a bin other than the stapler bin
because the wrong size or type of paper was used for the
job.

●

The interface cable to the stapler unit might be defective
or is not connected properly.

Chapter 3 Problem solving

ENWW

Содержание LaserJet 9040/9050 - Multifunction Printer

Страница 1: ...C8088B Multifunction Finisher Administrator Guide ...

Страница 2: ......

Страница 3: ...Multifunction Finisher Administrator Guide ...

Страница 4: ...P products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Edition 1 10 2007 Trademark credits Microsoft Windows Windows XP and Windows Vista are U S registered trademarks of Microsoft ...

Страница 5: ... Vista computers 11 Print a booklet on Macintosh computers 12 Layout options for printing on both sides of the paper 12 Change default settings on Windows computers 14 Select a booklet cover using Microsoft Windows 14 Saddle stitch a booklet using Microsoft Windows 14 Saddle stitch a booklet using Macintosh 15 Use the stapler 16 Select the stapler 16 Staple documents 17 Load the stapler cartridge ...

Страница 6: ... the European Union 38 Supported media types 38 Supported media 39 Appendix B Regulatory information Declaration of conformity 42 FCC regulations 43 Canadian DOC regulations 44 VCCI statement Japan 44 EMI statement Korea 44 EMI statement Taiwan 44 Appendix C Service and support World Wide Web 45 Warranty information 45 Index 47 iv ENWW ...

Страница 7: ...1 Product basics Features and benefits Identify the HP Multifunction Finisher parts Light patterns Compatibility with HP LaserJet 9000 Series products Attach the HP Multifunction Finisher ENWW 1 ...

Страница 8: ...d landscape orientation Two side staples on the trailing edge of the media It staples up to 50 sheets of A4 and letter size paper per document It staples up to 25 sheets of A3 and ledger size paper per document It folds single pages It saddle stitches and folds booklets composed of up to 10 sheets of paper 40 pages It provides high capacity stacking for up to 1 000 sheets of A4 and letter size pap...

Страница 9: ...ts of A3 and ledger size paper 3 Folding area The area that folds the jobs 4 Stapler unit The area that staples the jobs 5 Paper path The area that receives the paper from the printer Paper jams might need to be cleared from this area 6 Jet Link Connector This connector enables the communication between the printer or MFP and the HP Multifunction Finisher 7 Flipper assembly The area that receives ...

Страница 10: ...nterpretation Green solid The device is operating normally Green blinking The device is in Service Mode Amber blinking The device has a paper jam a staple jam or an operation error Or the device is detached from the printer Amber solid The device has a malfunction Off The device is off NOTE The service LED lights located on the back of the device give specific error information for customer suppor...

Страница 11: ...re files for your printer at http www hp com The following are the latest firmware versions HP LaserJet 9000 printer 02 516 0A or later HP LaserJet 9000Lmfp and 9000mfp 03 801 1 or later NOTE These firmware versions install the required HP Multifunction Finisher 031010 version firmware during the firmware update to allow the Multifunction Finisher to work with the HP LaserJet 9000 and 9000mfp Seri...

Страница 12: ...rror message might appear if the device is attached incorrectly Figure 1 2 Attaching the HP Multifunction Finisher Incorrect method To attach the HP Multifunction Finisher hold the device on both sides of the side cover and push the device towards the printer Figure 1 3 Attaching the HP Multifunction Finisher Correct method 6 Chapter 1 Product basics ENWW ...

Страница 13: ...asks Configure default control panel settings Configure the printer driver to recognize the HP Multifunction Finisher Booklet printing with the HP Multifunction Finisher Use the stapler Choose the output bin ENWW 7 ...

Страница 14: ...en the OFFSET mode is off all of the jobs are stacked with no separation Yes When the OFFSET mode is on the device automatically separates complete jobs or mopies multiple original prints of a single job Each job or mopy is separated by setting the jobs apart from each other for unstapled jobs NOTE The offset function is available only in the stacker bin bin 1 and only for jobs that are not staple...

Страница 15: ... range of 2 1 mm 0 082 inch NOTE If the fold line and the stitch position do not match call for service Table 2 5 STAPLES OUT Continue If the default action is set to CONTINUE the multifunction finisher continues handling jobs from the printer that require staples even if the stapler cartridge is empty Stop If the default action is set to STOP the multifunction finisher goes offline until a new st...

Страница 16: ...s in default view click the Start button click Control Panel and then click Printer under the Hardware and Sound category 2 Select the printer model 3 Click File and then click Properties 4 Click the Device Settings tab 5 Use either of the following methods to select the HP Multifunction Finisher Scroll down to Automatic Configuration select Update Now and click Apply Scroll down to Accessory Outp...

Страница 17: ...e the pages on a sheet booklet imposition to create a booklet Arrange the document in the software program or use the booklet printing feature in the HP printer driver Adding a cover Add a cover to the booklet by selecting a different first page that uses a different paper type A cover of the same paper type as the booklet can also be used Booklet covers must be the same size as the remainder of t...

Страница 18: ... first time make sure that the HP Manual Duplex and Booklet software has been installed This software requires a custom installation and is available for Mac OS 9 2 2 and earlier NOTE Mac OS X cannot print a booklet but you can still use the HP Multifunction Finisher as an output device 1 In the software program open the document to be printed 2 Click File and then click Print 3 Select Layout 4 Cl...

Страница 19: ...f the software program set them in the printer driver Figure 2 1 Printing left to right note the page numbers 1 2 3 4 3 5 2 2 5 3 2 3 5 3 5 2 1 Long edge portrait default 2 Short edge portrait 3 Short edge landscape 4 Long edge landscape Figure 2 2 Printing right to left note the page numbers 1 2 3 4 4 2 5 5 2 4 5 4 2 4 2 5 1 Long edge portrait default 2 Short edge portrait ENWW Booklet printing w...

Страница 20: ...rdware and Sound category 2 Right click the printer icon 3 Click Printing Preferences 4 Change any of the settings on the tabs These settings become the defaults for the printer 5 Click OK to save the settings Select a booklet cover using Microsoft Windows 1 Click File click Print and then click Properties 2 Select the printer 3 Click Preferences or Properties 4 Click the Paper tab 5 Click the Fir...

Страница 21: ...the Output Option section Saddle stitch a booklet using Macintosh 1 Click File and then click Print 2 On the drop down menu click Output Options 3 On the drop down menu click Booklet Bin 4 Click Fold Saddle Stitch ENWW Booklet printing with the HP Multifunction Finisher 15 ...

Страница 22: ...e program or driver select the stapler from the control panel HP LaserJet 9040 9050 and HP Color LaserJet 9500 1 Press to enter the menus 2 Use and to scroll to CONFIGURE DEVICE and press 3 Use and to scroll to MULTIFUNC FINISHER and press 4 Use and to scroll to Staples and press 5 Use and to scroll to the desired stapling option and press Your stapling options are None One or Two staples HP Laser...

Страница 23: ...ick Print Command P 2 Select the Finishing option 3 For the Output destination select Stapler 4 In the Finishing option select the desired stapling option Load the stapler cartridge The message STAPLER LOW ON STAPLES appears on the control panel if the stapler cartridge has 20 to 50 staples remaining The message STAPLER OUT OF STAPLES appears on the control panel if the stapler cartridge contains ...

Страница 24: ...the stapler unit CAUTION The blue dot must appear in the window of the stapler unit before you remove the staple cartridge If you try to remove the staple cartridge before the blue dot appears in the window you could damage the device 5 On the empty staple cartridge squeeze the tabs together and pull the empty cartridge out 6 Insert the new staple cartridge so that it locks into place 18 Chapter 2...

Страница 25: ...7 Slide the stapler unit into the device 8 Close the stapler unit door ENWW Use the stapler 19 ...

Страница 26: ...any as 50 sheets of paper per document or 10 pages per saddle stitched document A sensor causes the printer to stop when the device bins are full Operation continues when you remove all media from the bin NOTE Transparencies envelopes labels prepunched paper and cut sheet paper are supported in the stacker bin bin 1 NOTE If you print envelopes remove all envelopes from the bin once the job is comp...

Страница 27: ... 9050mfp and HP Color LaserJet 9500mfp 1 Touch MENU 2 Touch CONFIGURE DEVICE 3 Touch PRINTING 4 Touch PAPER DESTINATION 5 Scroll to the output bin or device you want and then touch OK Your network administrator might have changed the name of the device An asterisk appears next to your selection Select the output location for the HP LaserJet M9040 MFP and HP LaserJet M9050 MFP 1 Scroll to and touch...

Страница 28: ...22 Chapter 2 Finisher tasks ENWW ...

Страница 29: ...3 Problem solving Resolve common problems Control panel messages Clear jams ENWW 23 ...

Страница 30: ...TINUE is set to ON See Load the stapler cartridge on page 17 for more information A single page job was sent to the stapler one page jobs are not stapled The wrong size or type of paper was used for the job More than 50 sheets of 75 g m2 20 lb media were sent to the stapler exceeding its capacity NOTE Transparencies envelopes labels and cut sheet paper are supported in the stacker bin The stapler ...

Страница 31: ...ce are set up on an uneven floor Level the device See the device installation guide for instructions about leveling the device You are experiencing general repeated stapler jam problems Check to see that the job to be stapled is less than 50 sheets thick The stapler might have some trapped staple wires obstructing the cartridge Remove loose staples and paper dust from the inside of the stapler See...

Страница 32: ...ched STAPLE AREA SAFETY PROTECTION ACTIVATED A staple safety alert has occurred Remove any obstruction from the stacker bin ejection area STAPLER LOW ON STAPLES The stapler cartridge has 20 to 50 staples remaining Replace the staple cartridge if you want to saddle stitch more than 10 sets in a job STAPLER OUT OF STAPLES The stapler cartridge contains no more staples Replace the stapler cartridge S...

Страница 33: ... the booklet bin area Check for jammed paper in the booklet bin area and in the folding mechanism 66 12 ZZ OUTPUT DEVICE FAILURE A failure has occurred with the device Check cables and turn the product off and on again If an error message reappears record the message and call for support 66 12 36 A failure has occurred because the device was attached incorrectly Remove and reattach the device bein...

Страница 34: ...ring jams be very careful not to tear the media If even a small piece of media is left in the device it can cause additional jams Figure 3 1 Jam locations 1 Booklet bin bin 2 2 Paper path area 3 Stapler unit 4 Folding area 5 Flipper assembly Clear jams in the paper path area of the multifunction finisher 1 Open the top cover 28 Chapter 3 Problem solving ENWW ...

Страница 35: ...t tear 3 Close the finisher cover Clear jams in between the multifunction finisher and the printer MFP 1 Move the finisher away from the printer MFP 2 Carefully remove any paper from the printer MFP output area 3 Carefully remove any paper from the finisher input area ENWW Clear jams 29 ...

Страница 36: ...her input area but has not entered the folding rollers carefully remove the paper from the input area and then skip to step 7 3 Open the back door on the finisher If jammed paper inside the finisher has not entered the folding rollers remove the paper and then skip to step 7 If the paper has entered the folding rollers proceed to step 4 30 Chapter 3 Problem solving ENWW ...

Страница 37: ... door 5 Turn the bottom green knob clockwise to advance the jammed paper through the folding rollers and into the booklet bin 6 Close the stapler unit door 7 Push the multifunction finisher back into place ENWW Clear jams 31 ...

Страница 38: ...lly open 4 Turn the small green knob at the top of the stapler unit clockwise until the staple cartridge moves to the left of the stapler unit CAUTION The blue dot must appear in the window of the stapler unit before you remove the staple cartridge If you try to remove the staple cartridge before the blue dot appears in the window you could damage the device 32 Chapter 3 Problem solving ENWW ...

Страница 39: ...emove the staple cartridge 6 Pull up on the lever labeled with a green dot 7 Remove the damaged staple 8 Press down on the lever labeled with a green dot 9 Reinstall the staple cartridge ENWW Clear jams 33 ...

Страница 40: ...n the upper half of the stapler head 1 Follow steps 1 through 4 of the procedure to clear a staple jam 2 Locate the damaged staple at the back of the stapler head and remove the staple 3 Follow steps 10 through 11 from the procedure to clear a staple jam 34 Chapter 3 Problem solving ENWW ...

Страница 41: ...A Specifications Physical specifications Environmental specifications ENWW 35 ...

Страница 42: ...ion requirements for the printer MFP A level area on the floor Space allowance around the printer A well ventilated room No exposure to direct sunlight or chemicals including ammonia based cleaning solutions Adequate power supply 15 A 110 V or 220 V circuit located near the printer A stable environment no abrupt temperature or humidity changes Relative humidity of 10 to 80 Room temperature of 10 C...

Страница 43: ...s 275 watts Off 110 to 127 V units 220 to 240 V units 0 5 watts 1 3 watts 0 5 watts 1 3 watts ADF copying printing 110 to 127 V units 220 to 240 V units 1 130 watts 1 130 watts 1 185 watts 1 185 watts Power requirements Power requirements acceptable line voltage 110 to 127 V 10 50 to 60 Hz 2 Hz 220 to 240 V 10 50 Hz 2 Hz 220 V 10 60 Hz 2 Hz Circuit capacity Minimum recommended circuit capacity 110...

Страница 44: ...rical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal ...

Страница 45: ...ies heavy paper Face up bin only envelopes labels heavy paper up to 216 g m 2 58 lb bond 64 to 216 g m 2 17 to 58 lb bond Booklet bin bin 2 Up to 40 booklets composed of 5 sheets Standard paper sizes letter legal ISO A3 ISO A4 JIS B4 ledger 64 to 199 g m 2 17 to 53 lb bond Stapler Maximum of 50 sheets of Letter A4 Maximum of 25 sheets of Ledger A3 NOTE Stapling capacity varies depending on the pap...

Страница 46: ...Letter A4 Ledger A3 and Legal B4 64 g m2 17 lb to 80 g m2 21 lb Maximum of 10 sheets 90 g m2 24 lb to 105 g m2 28 lb Maximum of 5 sheets 163 g m2 43 lb to 199 g m2 53 lb Maximum of 1 sheet NOTE When making booklets using media weight of 64 g m2 17 lb to 80 g m2 21 lb one cover sheet up to 199 g m2 53 lb can be combined with the 10 sheets Other combinations are not supported Table A 2 Number of she...

Страница 47: ...B Regulatory information Declaration of conformity FCC regulations Canadian DOC regulations VCCI statement Japan EMI statement Korea EMI statement Taiwan ENWW 41 ...

Страница 48: ...t 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 The product meets the requirements of EN55022 CNS13438 Class ...

Страница 49: ...n If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase separation between equipment and receiver Connect equipment to an outlet on a circuit different from tha...

Страница 50: ...ies with Canadian EMC Class A requirements Conforme à la classe A des normes canadiennes de compatibilité électromagnétiques CEM VCCI statement Japan EMI statement Korea EMI statement Taiwan 44 Appendix B Regulatory information ENWW ...

Страница 51: ...ls for the following products that can be used with the HP Multifunction Finisher HP LaserJet 9040 HP LaserJet 9050 HP LaserJet 9040mfp HP LaserJet 9050mfp HP Color LaserJet 9500 HP Color LaserJet 9500mfp Series products HP LaserJet M9040 MFP HP LaserJet M9050 MFP Warranty information See the warranty booklet that came with your printer or HP Multifunction Finisher for warranty information ENWW Wo...

Страница 52: ...46 Appendix C Service and support ENWW ...

Страница 53: ...roubleshooting 25 circuit capacity 37 clearing jams stapler head 34 compatibility with other devices 5 configuring printer driver 10 consumption of power 37 control panel default settings 8 staple options 16 troubleshooting messages 26 Corner Staple option 8 custom media sizes supported 39 customer support warranty 45 cut sheet paper 20 D default printer driver settings changing 14 device not reco...

Страница 54: ...equirements 37 troubleshooting 24 print media HP LaserJet Media Specification Guide 39 problems resolving common 24 R red service LED light on 4 regulatory information 41 S saddle stitching features 2 service and support 45 size specifications HP Multifunction Finisher 36 specifications media 38 39 stacking with no separation 8 stapler media supported 39 stapling performing 17 troubleshooting 24 2...

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