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Performing Routine Spooler Operations Using
Spoolcom
Guardian User’s Guide — 425266-001
14 -28
Freeing a Hung Spooler: Jobs Do Not Print
2. Drain the spooler; then exit Spoolcom:
) SPOOLER, DRAIN
) EXIT
3. Warmstart the spooler (with a command file similar to the example in
Warmstarting
a Drained Spooler
on page 14-12):
> OBEY $SYSTEM.SPLUTIL.WARMFILE
4. Check the collectors:
> SPOOLCOM COLLECT
Freeing a Hung Spooler: Jobs Do Not Print
If you cannot get jobs out of the spooler, a print process or a device might be offline. To
determine the cause of jobs not printing:
1. Check the status of the supervisor:
> SPOOLCOM
If the supervisor isn’t running, check whether any collectors or print processes are
still running (with the TACL PPD command) and stop any running spooler
processes (with the TACL STOP command). Then warmstart the spooler.
2. Check the print processes:
If the state of any print process is ERROR %
num
, the explanation for that error
condition appears on the operator console. See
Clearing a Print Process Error State
on page 14-29 for instructions.
3. Check the devices:
) DEV
If a device is offline, there might be a hardware error:
a.
Physically check the device. Fix the device if necessary.
b.
Drain the device:
) DEV $device-name, DRAIN
c.
Restart the device:
) DEV $device-name, START
4. Check the device:
) DEV $device-name
If problems continue to occur, escalate this matter to your operations management.
Содержание Guardian
Страница 24: ...About This Guide Guardian User s Guide 425266 001 xxii Your Comments Invited ...
Страница 30: ...Part I Using the Compaq Tandem Advanced Command Language TACL Guardian User s Guide 425266 001 ...
Страница 100: ...Part II Managing Files Using the File Utility Program FUP Guardian User s Guide 425266 001 ...
Страница 146: ...Part III Managing Disk and Tape Processes Guardian User s Guide 425266 001 ...
Страница 232: ...Backing Up and Restoring Disk Information Guardian User s Guide 425266 001 11 26 Backcopy Examples ...
Страница 234: ...Part IV Using the Spooler and Its Utilities Guardian User s Guide 425266 001 ...
Страница 248: ...Introduction to the Spooler Guardian User s Guide 425266 001 12 14 Sending Output to a SPOOL DEFINE ...
Страница 300: ...Performing Routine Spooler Operations Using Spoolcom Guardian User s Guide 425266 001 14 38 Problem Solving Summary ...
Страница 322: ...Part V Security Features and Other Guardian Utilities Guardian User s Guide 425266 001 ...
Страница 368: ...Monitoring Event Messages Guardian User s Guide 425266 001 17 14 Using the Event Viewer ...
Страница 378: ...Displaying Version and System Information Guardian User s Guide 425266 001 18 10 Task 2 Interpret SYSINFO Output ...
Страница 410: ...Monitoring Hardware Components Guardian User s Guide 425266 001 19 32 Automating System Monitoring ...
Страница 460: ...Index Guardian User s Guide 425266 001 Index 24 Special Characters ...