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•

 

c7000

 

enclosures

 

only:

 

The

 

enclosure

 

fi

rmware

 

is

 

earlier

 

than

 

version

 

1.30.

 

(In

 

a

 

c3000

 

enclosure

 

all

 

versions

 

of

 

the

 

fi

rmware

 

support

 

the

 

HP

 

StorageWorks

 

Tape

 

Blade.)

 

For

 

the

 

best

 

reliability,

 

performance

 

and

 

new

 

features

 

update

 

to

 

the

 

most

 

recent

 

version

 

of

 

the

 

fi

rmware.

 

•

 

The

 

adjacent

 

blade

 

is

 

not

 

a

 

server

 

blade

 

•

 

The

 

tape

 

blade

 

is

 

adjacent

 

to

 

a

 

full-height

 

partner

 

server

 

blade

 

but

 

a

 

mezzanine

 

card

 

has

 

not

 

been

 

installed,

 

see

 

“

Installation

 

with

 

a

 

full-height

 

partner

 

server

 

blade

” on page 24.

 

See

 

the

 

HP

 

BladeSystem

 

Technical

 

Resources

 

website

 

http://h18004.www1.hp.com/products/blades/

 

components/c-class-storageworks.html

 

for

 

more

 

comprehensive

 

troubleshooting

 

information.

 

Tape

 

Drive

 

LEDs

 

Figure

 

17 Tape drive

 

LEDs

 

1

 

Clean

 

LED

 

Off:

 

the

 

drive

 

does

 

not

 

require

 

cleaning

 

Amber:

 

cleaning

 

cartridge

 

in

 

use

 

Flashing:

 

the

 

drive

 

needs

 

cleaning

 

2

 

Tape

 

LED

 

Off:

 

no

 

fault

 

has

 

been

 

detected

 

Flashing

 

amber:

 

the

 

cartridge

 

currently

 

in

 

the

 

drive

 

is

 

faulty

 

(damaged

 

or

 

unsupported).

 

Discard

 

the

 

cartridge.

 

3

 

Drive

 

LED

 

Off:

 

no

 

fault

 

has

 

been

 

detected

 

Flashing

 

amber:

 

the

 

drive

 

mechanism

 

has

 

detected

 

a

 

hardware

 

error

 

4

 

Ready

 

LED

 

Green:

 

the

 

drive

 

is

 

ready

 

for

 

use

 

Off:

 

the

 

drive

 

power

 

is

 

off

 

or

 

there

 

was

 

a

 

failure

 

during

 

self-test

 

Flashing:

 

the

 

drive

 

is

 

busy

 

Troubleshooting

 

with

 

Tape

 

Drive

 

LEDs

 

The

 

meaning

 

of

 

different

 

patterns

 

of

 

tape

 

drive

 

LEDs

 

is

 

as

 

follows.

 

See

 

the

 

HP

 

BladeSystem

 

Technical

 

Resources

 

website

 

http://h18004.www1.hp.com/products/blades/components/

 

c-class-storageworks.html

 

for

 

more

 

comprehensive

 

troubleshooting

 

information.

 

32

 

Understanding

 

LEDs

 

Содержание EH920A - StorageWorks Ultrium 1760 Tape Drive

Страница 1: ...HP StorageWorks Tape Blade User Guide Part number 509508 001 Third edition October 2008 ...

Страница 2: ...e construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Linear Tape Open LTO LTO Logo Ultrium and Ultrium Logo are trademarks of Certance HP and IBM in the US other countries or both Patented under one or more of U S Patents Nos 5 003 307 5 016 009 5 463 390 5 506 580 held by Hi fn Inc Microsoft Windows Windows XP an...

Страница 3: ... 17 SAS controller driver 17 HP Ultrium Tape driver 17 Installing on Windows 17 Installing on UNIX 18 Installing on IA64 18 Upgrade backup software 18 Enabling encryption 18 3 Installing an HP StorageWorks Tape Blade 19 Before you start 19 Installation with a half height partner server blade 20 Installation with a full height partner server blade 24 Powering the tape blade on and off 28 Power up 2...

Страница 4: ...does HP OBDR do 45 Remote disaster recovery ProLiant servers only 45 Testing for compatibility 46 Running HP OBDR 46 9 Troubleshooting 49 When the tape blade does not power up 49 Management and Diagnostic tools 49 Onboard Administrator 50 HP Library Tape Tools 50 Troubleshooting with Library Tape Tools 50 Optimizing performance 50 Problems with cartridges 51 The cartridge is jammed 51 Emergency re...

Страница 5: ...eight partner server blade 25 Removing the blank 26 Installing the coupler plate 26 Removing the connector cover 27 Installing the tape blade partnered with a full height server blade 27 System health LED 28 Tape Blade chassis LEDs 31 Tape drive LEDs 32 Inserting a cartridge 35 Ejecting a cartridge 36 Removing the tape blade 37 Write protecting a cartridge 43 Inserting cartridge for OBDR 46 Keepin...

Страница 6: ...or cover 60 36 Reconnecting the power and SAS cables to the tape drive 61 37 Installing the tape drive 61 38 Cabling in the replacement chassis 62 39 Replacing the tape blade cover 62 40 Installing the coupler plate 62 41 Installing the replacement chassis 63 6 ...

Страница 7: ...4 5 6 Tables Document conventions 9 Power specifications 14 Tape drive LED sequences 33 Data cartridge compatibility 39 Cleaning cartridge compatibility 40 Troubleshooting tape blade operation 49 Tape Blade 7 ...

Страница 8: ...8 ...

Страница 9: ...upport manuals In the Storage section click Tape Storage and Media and then select your product Document conventions and symbols Table 1 Document conventions Convention Element Blue text Table 1 Cross reference links and e mail addresses Blue underlined text http www hp com website addresses Bold text Keys that are pressed Text typed into a GUI element such as a box GUI elements that are clicked o...

Страница 10: ...ebsite http www hp com go storagewarranty Subscription service HP recommends that you register your product at the Subscriber s Choice for Business website http www hp com go e updates After registering you will receive e mail notification of product enhancements new driver versions firmware updates and other product resources After signing up you can quickly locate your products by selecting Busine...

Страница 11: ...ation feedback HP welcomes your feedback To make comments and suggestions about product documentation please send a message to storagedocs feedback hp com All submissions become the property of HP Tape Blade 11 ...

Страница 12: ...12 About this guide ...

Страница 13: ...o the most recent version of the firmware For the most up to date information about supported operating systems and configurations refer to http www hp com go bladesystem documentation Before performing any procedures specific to the HP StorageWorks Tape Blade install and configure an HP BladeSystem c Class enclosure The most current documentation for HP BladeSystem components is available at the HP B...

Страница 14: ...quire installation of a coupler plate supplied with the Tape Blade and c3000 enclosures require installation of a mini divider supplied with the enclosure See Installation with a full height partner server blade on page 24 Onboard Administrator The blade enclosure must be running the correct firmware for it to support the Tape Blade Onboard Administrator is used to power the partner server blade on...

Страница 15: ...tion about your tape blade with utilities for getting the best performance from your tape blade Use the HP StorageWorks Tape CD ROM to check installation as described in this guide and to verify and troubleshoot performance after installation It helps you to Install your product which includes access to drivers and performance information and tools Learn about your product Register your product Bu...

Страница 16: ...16 Before you start ...

Страница 17: ...nk on the HP StorageWorks Tape CD ROM or directly from the HP StorageWorks BladeSystem website http h18004 www1 hp com products blades components c class storageworks html The SC44Ge SAS controller driver must be installed before the HP Ultrium Tape driver HP Ultrium Tape driver Please refer to http h18004 www1 hp com products blades components c class storageworks html for the latest information ...

Страница 18: ...elect your model of tape blade and select Support Compatibility Tools 3 Click on the Tape Blade tab and select your combination of operating system and tape drive model in the table A list of supported backup applications is displayed This will also tell you whether your configuration is compatible with HP One Button Disaster Recovery HP OBDR All HP StorageWorks tape drives and tape blades support ...

Страница 19: ... the HP StorageWorks Tape Blade For the best reliability performance and new features update to the most recent version of the firmware 2 Installed the partner server blade It must be powered off before you install the tape blade We recommend that you use the Shutdown command on the partner server blade to do this 3 Installed any device bay dividers as recommended in the documentation provided with...

Страница 20: ...6 7 8 Figure 3 Half height device bay numbering in a c3000 enclosure Installation with a half height partner server blade If you are installing with a full height partner server blade refer to Installation with a full height partner server blade on page 24 NOTE The partner server blade and any device bay dividers must be installed and powered down before you install the tape blade See the document...

Страница 21: ...occupy a pair of device bays c7000 enclosures Slot combinations are 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Partner server blade in odd numbered bay even numbered bay bay HP Tape Blade in bay even numbered bay to the right odd numbered bay to the left Figure 4 Paired locations in a c7000 enclosure with a half height partner server blade c3000 enclosures Slot combinations are 1 2 3 4 5 6 7 8 Partner...

Страница 22: ...e tabs 1 and pull the blank away from the assembly 2 as illustrated in Figure 6 In the following figure the partner server blade is installed in device bay 2 So the blank has been removed from device bay 1 Figure 6 Removing the blank 4 Remove the connector cover on the rear of the tape blade assembly Release the back of the cover 1 and pull it away from the tape blade 2 as illustrated in Figure 7 2...

Страница 23: ...osure the latch is at the bottom of the blade assembly as illustrated in a horizontal orientation in a c3000 enclosure it is to the right of the tape blade Carefully push the tape blade into the device bay 1 and push the latch in 2 to secure the blade in position CAUTION Take care as you push the blade into position Do not press directly on the cassette door because this may damage it Figure 8 Ins...

Страница 24: ...entation for detailed instructions on installing the Mezzanine Card NOTE The partner server blade must be installed and powered down before you install the tape blade See the documentation that ships with the server blade CAUTION To prevent improper cooling and thermal damage do not operate the server blade or the enclosure unless all device bays are populated with either a component or a blank 1 ...

Страница 25: ...res The tape blade is always located in bay 8 Partner server blade in bays 3 and 7 HP Tape Blade in bay 8 Figure 10 Paired locations in a c3000 enclosure with a full height partner server blade 2 Use the Shutdown command on the partner server blade to power down the partner server blade Tape Blade 25 ...

Страница 26: ... lnstall the supplied coupler plate This allows you to install a separate device in the upper bay above the tape blade if required Align the slots as illustrated and slide forward to lock into place Figure 12 Installing the coupler plate NOTE If you need to return the tape blade for service you must first remove the coupler plate See Remove the coupler plate on page 58 for further details NOTE c300...

Страница 27: ...the tape blade partnered with a full height server blade on page 27 the partner server blade is installed in device bay 9 So the tape blade must be installed in device bay 10 Carefully push the tape blade into the device bay 1 and push the latch in to secure the blade in position 2 Figure 14 Installing the tape blade partnered with a full height server blade 7 Now go to Powering the tape blade on ...

Страница 28: ...ape blade is recognized the system health LED item 1 in Figure 15 on page 28 illuminates solid green 3 Power up the partner server blade See the server blade documentation for more information This powers up the tape blade and the tape drive performs its hardware self test Figure 15 System health LED Power down Use the Onboard Administrator or the Shutdown command on the partner server blade to po...

Страница 29: ...Error and Tape Error LEDs flash while the Ready and Clean LEDs are off This continues until the drive is reset See Tape Drive LEDs on page 32 for more information about front panel lights 4 Make sure that the drivers are installed two are required SC44Ge SAS controller driver The SC44Ge SAS controller driver must be installed first It is only available from the HP web site It can be installed from t...

Страница 30: ... Administrator to diagnose the tape blade 6 For all operating systems ensure that you have downloaded any upgrades necessary for your backup application Check for software compatibility and install any recommended upgrades 7 Perform a backup and restore test to check that the drive can write data to tape Use a blank cartridge Windows Backup or Unix native backup applications can be used to check b...

Страница 31: ...on 3 Reserved Not used Troubleshooting with Tape Blade LEDs The UID LED helps you identify the location of a specific tape blade if several are installed in an enclosure It can be toggled on and off The system health LED flashes red whenever the tape blade connection is established with the enclosure either immediately after installation or when the tape blade is removed and reinserted If it continu...

Страница 32: ...n Tape Drive LEDs Figure 17 Tape drive LEDs 1 Clean LED Off the drive does not require cleaning Amber cleaning cartridge in use Flashing the drive needs cleaning 2 Tape LED Off no fault has been detected Flashing amber the cartridge currently in the drive is faulty damaged or unsupported Discard the cartridge 3 Drive LED Off no fault has been detected Flashing amber the drive mechanism has detecte...

Страница 33: ...ve Clean FLASHES The drive requires cleaning Load the Ultrium cleaning cartridge See Cleaning the tape drive on page 42 for supported cartridges and instructions If the Clean LED is still flashing when you load a new or known good data cartridge after cleaning call for service Ready FLASHES and Clean is ON Cleaning is in progress None The cleaning cartridge will eject on completion The cleaning cyc...

Страница 34: ...ains on call for service Drive Tape and Ready FLASH There is a firmware download problem Insert a cartridge to clear the LED sequence If the condition persists call for service Drive and Ready ON with Tape and Clean OFF Alternates repeatedly The drive has a firmware error Power cycle or reset the drive Upgrade the firmware If the condition persists call for service 34 Understanding LEDs ...

Страница 35: ...re 18 Inserting a cartridge 1 Lift the cartridge door and insert the cartridge into the slot with the white arrow uppermost and facing the cartridge door 2 Apply gentle pressure until the drive takes the cartridge and loads it 3 The Ready light flashes green while the drive performs its load sequence When the cartridge is loaded the Ready light shows steady green Removing cartridges CAUTION Never t...

Страница 36: ... from the drive during read write fast search load and unload activities Before removing the tape blade Unload the cartridge as described in Removing cartridges on page 35 Make sure the partner server blade is powered down This powers down the tape blade The tape blade is not a hot plug device and should always be powered down before removal To remove the tape blade from the enclosure 1 Grasp the ...

Страница 37: ...Figure 20 Removing the tape blade CAUTION Do not pull on the tape drive bezel when removing the tape blade Tape Blade 37 ...

Страница 38: ...38 Loading and unloading cartridges and removing tape blade ...

Страница 39: ...se a cartridge that matches the specification of your tape drive see Table 4 on page 39 A lower specification will have a lower transfer rate and may not support write activities a higher specification will not support read or write activities Use Ultrium 1 6 TB1 RW and Ultrium 1 6 TB1 WORM cartridges with Ultrium SB1760c Tape Blades Ultrium 800 GB1 RW and Ultrium 800 GB1 WORM cartridges with Ultrium...

Страница 40: ... further appended backups will be possible WORM data cartridges are clearly identified by their distinctive two tone cartridge color They do not have a write protect slider and can only be used with Ultrium tape drives that support the WORM feature To check whether your backup or archive software application supports WORM cartridges refer to the following web site http h18004 www1 hp com products b...

Страница 41: ...after a disaster What happens if I don t remember the key CAUTION You should keep a record or backup of your encryption keys and store them in a secure place separate from the computer running the backup software If you are unable to supply the key when requested to do so neither you nor HP Support will be able to access the encrypted data This guarantees the security of your data but also means t...

Страница 42: ...rtridges C7979A can only be used up to 15 times with any tape drive If the cleaning cartridge is ejected immediately with the Tape LED on it has expired Write protecting cartridges If you want to protect the data on a cartridge from being altered or overwritten you can write protect the cartridge IMPORTANT Always remove the cartridge from the tape drive before you change the write protection To wr...

Страница 43: ... near transformers Do not drop cartridges or handle them roughly Attach labels to the label area only Do not bulk erase or degauss Ultrium format cartridges because this will render them unusable Operating and storage environment To prevent condensation and for long life the cartridge should only be operated or stored as follows Operation 10 C to 45 C 50 F to 113 F Day to day storage in plastic co...

Страница 44: ...44 Use the correct media ...

Страница 45: ...you to recover from the following types of system disasters Hardware failures where the server blade is replaced by an identical component File corruption because of an operating system error File corruption because of an application software error Viruses that prevent you from booting your system correctly User errors that stop you from booting your system correctly When you run HP One Button Dis...

Страница 46: ...able cartridge in the tape drive Every full backup with overwrite creates a bootable tape Figure 22 Inserting cartridge for OBDR 2 Power on the blade server for approximately 3 seconds then power off This will reset the tape blade Immediately hold down the eject button on the tape drive to invoke OBDR Release the button as soon as the Ready LED on the front panel flashes in the OBDR sequence This i...

Страница 47: ...3 Follow the on screen instructions to restore your system Once the operating system has been restored and rebooted you may remove the backup cartridge Tape Blade 47 ...

Страница 48: ...48 Using HP OBDR ...

Страница 49: ...d to solid green The tape blade is not properly seated in the device bay 1 Power down the partner server blade 2 Reseat the tape blade in the device bay 3 Restart the server blade and verify that the tape blade front panel system health LED changes from flashing red to solid green No mezzanine pass thru card installed with a full height server Purchase and install the required card option kit part ...

Страница 50: ...k with At this time you can see the HBA configuration of your server and how your devices are connected 2 Once you have selected your device you have a number of choices for troubleshooting Device identification shows part number serial number and information about any cartridge loaded Firmware upgrade allows you to locate and upgrade to the latest firmware To check for and download the latest firmwar...

Страница 51: ...ly data that is not compressible will always limit the speed at which the drive can write read data You will achieve no more than native rates with uncompressible data Examples of files that compress well are plain text files spreadsheets those that compress poorly are those that are either compressed as part of their format such as JPEG photographic files or stored as compressed such as ZIP files or ...

Страница 52: ...e time data may be lost and the cartridge will not have an EOD which means that subsequent restores are likely to fail Discard the cartridge The drive will not accept the cartridge or ejects it immediately The cartridge may have been damaged for example dropped or the drive may have a fault If it is a cleaning cartridge it has probably expired and should be discarded immediately For data cartridge...

Страница 53: ...e and its mounting rails and the coupler plate Replacing the tape drive There are four stages to this process Power down the tape blade Remove the faulty tape drive from the tape blade chassis and remove its mounting rails Attach the mounting rails to the replacement tape drive and install it in the tape blade Power up the tape blade Remove the tape drive 1 Power down the partner server blade This...

Страница 54: ...of the tape drive Figure 25 Disconnecting the power and SAS cables 4 Remove the tape drive and then remove the clip on mounting rails one from each side of the faulty tape drive and retain the rails for use with the replacement tape drive 54 Replacing a tape blade chassis or tape drive ...

Страница 55: ...he replacement item Install the new tape drive 1 Attach the clip on mounting rails to the new tape drive They are marked right and left It is easier to clip in the rear end of the rails first Figure 27 Replacing the clip on mounting rails on a new tape drive 2 Attach the power and SAS cable to the rear of the tape drive Tape Blade 55 ...

Страница 56: ...he cables at the rear of the tape drive Figure 29 Installing the tape drive 4 Power on the partner server blade The tape drive will run its hardware self test which takes about 5 seconds If self test passes the green Ready LED on the tape drive flashes and then shows steady green Follow normal operating procedures to work with the tape blade Follow the step by step instructions in this User Guide 5...

Страница 57: ...the tape blade on and off on page 28 NOTE Do not power down the partner server blade and remove power from the drive during read write fast search load and unload activities NOTE If there is a half height server blade in the device bay directly above the tape blade please remove it before you remove the tape blade See the server blade documentation for more details 2 Grasp the metal release latch ...

Страница 58: ...h a full height partner server you must retain the coupler plate for use with your replacement tape blade No coupler plate is shipped with the replacement product 1 Press a small pin into the last flat hole of the coupler plate 2 Gently start to slide the coupler plate in the opposite direction to installation Figure 31 Disconnecting the coupler plate 1 Location to insert release pin 2 Slide back a...

Страница 59: ...become accessible R Figure 32 Releasing the tape drive 2 Disconnect the power and SAS cable at the rear of the tape drive Figure 33 Disconnecting the power and SAS cables 3 Remove the tape drive completely and retain it for use with the replacement chassis 4 Put the faulty tape blade chassis into the packaging that contained the replacement item Tape Blade 59 ...

Страница 60: ... blade cover 2 Remove the connector cover on the rear of the replacement chassis Figure 35 Removing the connector cover 1 Release side clips 2 Pull cover away 3 Slide the tape drive that you removed earlier into the tape blade assembly and attach the power and SAS cable to the rear of the tape drive 60 Replacing a tape blade chassis or tape drive ...

Страница 61: ...ing the cables If routed incorrectly they may jam the tape drive or damage components 4 Push on the mounting rails until the tape drive is fully inserted into the chassis taking care not to catch any of the cables at the rear of the tape drive R Figure 37 Installing the tape drive Tape Blade 61 ...

Страница 62: ...losure only Attach the coupler plate that you removed from the faulty chassis to the replacement unit Figure 40 Installing the coupler plate 7 Push the tape blade chassis back into the device bay until it is fully inserted and the enclosure connectors are fully engaged The System Health LED will briefly flash red indicating that the system is connected 62 Replacing a tape blade chassis or tape drive...

Страница 63: ...rt to your local HP Service Center Instructions on where to return faulty parts will be shipped with the replacement part You must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for ...

Страница 64: ...64 Replacing a tape blade chassis or tape drive ...

Страница 65: ... documentation 9 documentation HP website 9 providing feedback 11 drive operating 35 Drive LED 32 drivers 17 SAS controller 17 Tape driver 17 E ejecting cartridge 36 36 emergency reset 52 encryption 40 backup software 18 environment cartridges 43 F faulty parts returning 63 firmware on tape enclosure 13 onboard administrator 14 firmware upgrading drives front view 14 full height partner server insta...

Страница 66: ... tape drive 53 59 replacing parts 53 returning faulty parts 63 S SAS controller driver 17 Subscriber s Choice HP 10 supported tape blades 13 system health LED 28 31 T tape blade front view 14 optimizing perfromance 50 power off 28 power on 28 power specification 14 removing 36 57 supported models 13 tape blade doesn t power up 49 tape blade LEDs 31 troubleshooting 31 tape blade operation troublesho...

Страница 67: ...W WORM cartridges 40 websites write protecting cartridges 42 HP 10 HP Subscriber s Choice for Business 10 product manuals 9 Tape Blade 67 ...

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