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Contents
11
Benefits of the HP Protected Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Updating the HP Protected Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Recreating the Protected Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
9 Support Solutions and Troubleshooting
Software Components in and around the e-Diagtools Solution . . . . . . . . . . . . . 62
10 Virtual Call Assistant
What is the Virtual Call Assistant? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
How it Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
How to Use the VCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
VCA Availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
11 HP Customer Care Service and Support
Your HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Hewlett-Packard Support and Information Services . . . . . . . . . . . . . . . . . . . . . . 68
HP Customer Care Center Phone Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Содержание e-diagtools 4.0
Страница 8: ...8 English ...
Страница 12: ...Contents 12 English ...
Страница 18: ...1 Pre Boot Diagnostics and BIOS Errors e Diagtools Online Troubleshooting 18 English ...
Страница 28: ...2 Starting e Diagtools The e Diagtools Main Menu 28 English ...
Страница 40: ...4 e Diagtools Basic System Test What is Tested 40 English ...
Страница 63: ...10 Virtual Call Assistant this chapter applies to hp compaq business pcs hp workstations hp notebook pcs ...
Страница 70: ...11 HP Customer Care Service and Support HP Customer Care Center Phone Numbers 70 English ...
Страница 73: ......
Страница 74: ...Created in France May 2002 ...