Before you contact HP Technical Support
Be sure to have the following information available before you call HP:
•
Technical support registration number (if applicable)
•
Product serial number
•
Product model name and number
•
Applicable error messages
•
Third-party hardware or software
•
Operating system type and revision level
For continuous quality improvement, calls may be recorded or monitored.
HP contact information
For the name of the nearest HP authorized reseller:
•
In the United States, see the HP US service locator web page:
http://www.hp.com/service_locator
•
In other locations, see the Contact HP worldwide (in English) web page:
http://welcome.hp.com/country/us/en/wwcontact.html
•
In the United States, for contact options see
the Contact HP United States web page:
http://welcome.hp.com/country/us/en/contact_us.html
•
Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a
day, 7 days a week. For continuous quality improvement, calls may be recorded
or monitored.
•
If you have purchased a Care Pack (service upgrade), call 1-800-633-3600.
For more information about Care Packs, refer to the HP web site:
http://www.hp.com
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About this guide
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