Glycoolpac 27hx Manual
www.lancerbeverage.com
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Hoshizaki Lancer reserve the right to change specifications without notice.
Part No 68000204
Images are for illustration purposes only as product may vary.
No 024 – 27 November 2013
12. Certificate of Warranty
It is the policy of Hoshizaki Lancer to provide to its current customers, warranty for all equipment supplied
and installation work performed within a specified period.
Parts And Equipment
Hoshizaki Lancer provides a warranty period of twelve (12) months from the date of original invoice for all
manufactured parts and the associated labour. Repair or replacement of defective parts will be at the sole
discretion of Hoshizaki Lancer.
Changeover parts will be invoiced to the customer at the customers normal purchase cost and upon return
of the warranty item and validation of the claim, the invoice will be credited.
Installations
Hoshizaki Lancer provides a warranty period of twelve (12) months from the date of final invoice for
workmanship after the completion of any installation work, provided the parts and labour are completed by
Hoshizaki Lancer or its sub-contractor. All claims for warranty are to be made on the Hoshizaki Lancer
branch that undertook the installation.
Labour
Hoshizaki Lancer will not normally cover any labour costs associated with a Parts & Equipment warranty
claim. Subject to the approval of the Divisional Sales Manager, Hoshizaki Lancer may choose to reimburse
the customer for some or all labour costs associated with a warranty claim. Any claim for labour costs must
be authorized by Hoshizaki Lancer prior to the work being undertaken
Exclusions
Hoshizaki Lancer will not accept any liability or cost associates with any consequential losses (such as loss
of syrup or beer), loss of profit or damage to property as a result of faulty product.
Warranty shall not apply:
A. If in the opinion of Hoshizaki Lancer, the equipment has been used in a situation the equipment has
not been designed for;
B. If in the opinion of Hoshizaki Lancer, the equipment has been subject to abuse, negligence or accident;
C. If connected to improper, inadequate or faulty power, water or drainage service or operated using
incorrect, insufficient or contaminated lubricants, coolants, refrigerants or additives;
D. Where the product is installed, maintained or operated otherwise than in accordance with the
instructions supplied by Hoshizaki Lancer;
E. Where the product has been damaged by foreign objects;
F. Where the product has been serviced, repaired, altered or moved otherwise than by Hoshizaki Lancer
or its nominees or using other than Hoshizaki Lancer approved replacement parts.
To obtain full details of your warranty and approved service agency, please contact your dealer / supplier,
or your local Hoshizaki Lancer office.
Hoshizaki Lancer – Head office
Tel: +61 8 8268 1388
Fax: +61 8 8268 1978
