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5.2 Diagnose a Network Powerline Device
The Main tab shows all the other Powerline Units on your powerline network . It will represent them by
MAC Address ,and will also show the available bandwidth to each unit ( Units farther away from the
current computer might have a lower Data Rate , since the distance is farther ) .If you add or subtract
units from your home network , you might want to re-Scan , by clicking the "Scan" button . This will
rescan the network ,and refresh with any changes .
**Note**
Only units with the same Network Password will be shown , please check that first , to make
sure they all have the same network password (Case sensitive ) .
**Note**
If a Unit shows MAC Address of all 0's , this unit might not have a solid connection ,or might
not connect at all . If this is the case please contact technical support .
**Note**
If there are Units in your home , that you do not see in this Network scan , try to unplug all
devices , and plug them back in ( Only do this with the Units that you do not view in the network screen ,
you don't have to do this with all units . If the problem persists , try to move the unit closer to this current
unit ( adjacent plugs on the same wall socket is most preferable ) . If the problem still persists and that
unit is still not shown on the network , then the unit might be defective please contact technical support .
Otherwise if you view the unit working , distance and / or electrical circuit might be the causes .
