11
G
B
Error search
this section includes a list of error messages and frequently asked questions for problems you may encounter
with your blood pressure monitor. if irregularities occur during use, please check the following items.
if the device still does not function, please contact the store where the device was purchased. do not attempt
to open the device or adjust any of the inner parts yourself.
pRoBLEM
SyMptoM
CHECk tHIS
REMEDy
no power
display is dim or will
not light up.
Batteries are exhausted.
replace with new batteries
Batteries are inserted
incorrectly
insert the batteries correctly
Low batteries
show on the
display
Batteries are low.
replace with new batteries
Error Message
E 1 shows
the cuff is not secure.
refasten the cuff and then
measure again
E 2 shows
the cuff is very tight
refasten the cuff and then
measure again
E 3 shows
the pressure of the cuff is
excess.
refasten the cuff and then
measure again
E 10 or E 11 shows
the monitor detected
motion while measuring
Movement can affect the
measurement. relax for a
moment and then measure
again
E 20 or E 21 shows
Measure incorrectly
relax for a moment and then
measure again
Eexx, shows on the
display.
A calibration error occurred.
retake the measurement. if
the problem persists, contact
the retailer or our customer
service department for further
assistance. refer to the
warranty for contact
information and return
instructions.
IB-BPA3000-0616-03.qxp_Layout 1 28/07/2016 12:14 Page 11